RwandAir

ICAO: RWD IATA: WB Active as of Feb 1, 2026

Airline Statistics

44

Active Routes

1552

Flight Observations

22

Unique Destinations

20

Origin Airports

1276

Avg Route Distance (mi)

4109

Longest Route (mi)

0

Domestic Routes

44

International Routes

About RwandAir

RwandAir Express, now officially known as RwandAir, is the national flag carrier airline of Rwanda. It was founded on December 1, 2002, initially operating under the name Rwandair Express, and officially rebranded to RwandAir in March 2009. The airline's mission is to provide safe, reliable, and high-quality air travel, and it is largely owned by the Government of Rwanda.

RwandAir operates from its primary hub at Kigali International Airport (KGL), strategically located in the heart of Africa. The airline has been expanding its route network, offering domestic, regional, and international flights to over 25 destinations across Africa (East, Central, West, and Southern), Europe, the Middle East, and Asia. Future expansion plans include routes to the U.S. and China.

The airline operates a mixed fleet, which, as of recent reports, includes Airbus A330s (A330-200, A330-300), Boeing 737s (737-700, 737-800, including a freighter version), Bombardier CRJ900s, and De Havilland Canada Dash 8-Q400s. RwandAir offers three distinct cabin classes: Economy Class, Premium Economy Class, and Business Class. The Business Class on its Airbus A330s features lie-flat beds, while Premium Economy offers wider legroom and personal entertainment screens. In-flight entertainment systems and Wi-Fi are available on some aircraft. While not a member of major global airline alliances, RwandAir is a member of the International Air Transport Association (IATA) and has codeshare agreements with reputable airlines such as Qatar Airways, Turkish Airlines, and Brussels Airlines.

Traveler Reviews

Traveler reviews for RwandAir present a mixed but generally positive picture, with appreciation for in-flight service contrasted with frustrations concerning operational consistency.

What Travelers Love:

  • Friendly and Attentive Crew: Many travelers highlight the polite, humble, and friendly cabin staff, noting their professionalism and helpfulness.
  • Quality Onboard Experience: Passengers often praise the decent food and drink options, including special meal accommodations and a varied selection of beverages.
  • Comfortable Cabin and Aircraft: The airline is often complimented for its clean and modern aircraft, with comfortable seating, especially the spacious Premium Economy seats and the Kigali lounge with panoramic views.
  • Complimentary Layover Accommodation: For long layovers, RwandAir has been noted for providing free, well-arranged hotel stays with excellent service and amenities.

Common Complaints:

  • Flight Delays and Changes: Frequent complaints revolve around unannounced or late flight time changes, delays, and postponements, which often lead to missed connections and significant inconvenience.
  • Issues with Ground Service: Some travelers have reported rude, uninspired, or unhelpful airport staff, particularly during check-in and transit at Kigali International Airport.
  • Customer Service Responsiveness: There are recurring issues with customer service regarding rebooking, compensation for disruptions, and a lack of empathy or unresponsiveness to inquiries.
  • Inconsistent Aircraft Quality on Regional Routes: While newer aircraft are praised, some regional flights may use older or worn-out aircraft, leading to less comfortable experiences.

Overall sentiment summary: While RwandAir consistently receives praise for its friendly cabin crew, comfortable cabins, and good in-flight catering, operational issues like frequent delays and unsatisfactory ground and customer service are notable points of dissatisfaction. The airline is often seen as a good value-for-money option, particularly for its onboard amenities, but inconsistencies in flight scheduling and ground handling can be a source of stress for travelers.

Safety Information

RwandAir is recognized for its commitment to safety and adherence to international aviation standards.

  • Recent Safety Record and Notable Incidents: RwandAir has maintained a "spotless safety record" with no fatal accidents or major incidents since its founding in 2002. However, public records show minor incidents, including a runway overrun by a Dash 8-400 in October 2022, a rejected takeoff due to tire damage on a CRJ900 in December 2023, tire damage on departure for an Airbus A330-300 in May 2024, and a loss of cabin pressure on a Boeing 737-700 in September 2018. A fatal incident occurred in November 2009 involving RwandAir Flight 205, a Canadair CRJ100ER operated by JetLink Express on behalf of RwandAir, which crashed into the terminal building after an emergency landing, resulting in one fatality.
  • Regulatory Certifications: RwandAir is IATA Operational Safety Audit (IOSA) certified, which is an internationally recognized safety standard. It also holds certifications from the European Union Aviation Safety Agency (EASA) and is an ISAGO (IATA Safety Audit for Ground Operations) certified operator. The Rwandan aviation sector, regulated by the Rwanda Civil Aviation Authority (RCAA), achieved a commendable 73.7% in aviation safety controls during an International Civil Aviation Organization (ICAO) audit, surpassing both African and global averages.
  • Fleet Age and Maintenance Reputation: The airline operates a relatively young and modern fleet, with an average age for its A330-200s around 9.3 years and 737-800s around 8.9 years as of April 2023. Maintenance is a priority, with partnerships such as Iberia Maintenance servicing the engines on RwandAir's Boeing 737s. The mechanical condition of its fleet is generally described as "top-notch".
  • Overall Safety Assessment: Based on available data, RwandAir is considered a safe and reliable airline. It holds a high safety rating of 7/7 from AirlineRatings.com and Skytrax, the highest possible rating. The airline emphasizes a strong safety culture, continuous training for its crew, and adherence to global safety standards.
  • Safety Awards or Recognitions: In 2021, RwandAir was the first African airline to be awarded the top Diamond status rating for COVID-19 prevention measures by APEX Health Safety, powered by SimpliFlying, signifying the highest standards of cleanliness and sanitization. It was also recognized at Skytrax's 2022 World Airline Awards, receiving accolades for "Best Airline Staff in Africa," "Best Cabin Crew in Africa," and "Best Airline Cabin Cleanliness in Africa".
Compiled by AirportRoutes.com • Updated 2 months ago

Route Network Map

Click on any airport to see its routes

Most Popular Routes

188 flights
B738
KGL → JNB
1677 miles
131 flights
B737
KGL → NBO
Kigali International Airport → Jomo Kenyatta Int'l
471 miles
130 flights
737
96 flights
737
82 flights
DH8D
KGL → LOS
Kigali International Airport → Murtala Mohammed Int'l
1944 miles
80 flights
A332
KGL → BJM
Kigali International Airport → Bujumbura Int'l
110 miles
68 flights
DH8D
KGL → LHR
Kigali International Airport → London Heathrow
4109 miles
67 flights
A333
64 flights
B738
60 flights
B737

Top Destinations

KGL (HRYR)
Kigali Int'l
Kigali
312 flights
15 routes
EBB (HUEN)
Entebbe Int'l
Entebbe (near Kampala)
188 flights
1 route
NBO (HKJK)
Jomo Kenyatta Int'l
Nairobi
185 flights
2 routes
JNB (FAOR)
OR Tambo Int'l
Johannesburg
131 flights
1 route
KME (HRZA)
Kamembe
Cyangugu
82 flights
1 route
LOS (DNMM)
Murtala Mohammed Int'l
Ikeja
80 flights
1 route
BJM (HBBA)
Bujumbura Int'l
Bujumbura
68 flights
1 route
LHR (EGLL)
London Heathrow
London
67 flights
1 route
DOH (OTHH)
Hamad Int'l
Doha
64 flights
1 route
DLA (FKKD)
Douala Int'l
Douala
52 flights
3 routes

Top Origin Airports

KGL (HRYR)
Kigali International Airport
Kigali
1103 flights
19 routes
EBB (HUEN)
Entebbe International Airport
Kampala
151 flights
2 routes
JNB (FAOR)
O.R. Tambo International Airport
Johannesburg
60 flights
1 route
DLA (FKKD)
Douala International Airport
Douala
54 flights
3 routes
BJM (HBBA)
Bujumbura Melchior Ndadaye International Airport
Bujumbura
54 flights
1 route
BGF (FEFF)
Bangui M'Poko International Airport
Bangui
39 flights
2 routes
KME (HRZA)
Kamembe Airport
Kamembe
15 flights
1 route
BRU (EBBR)
Brussels Airport
Zaventem
11 flights
1 route
DXB (OMDB)
Dubai International Airport
Dubai
10 flights
1 route
NBO (HKJK)
Jomo Kenyatta International Airport
Nairobi
9 flights
1 route

Top Border Crossing Flights

KGL (HRYR)
Kigali International Airport
Kigali, RW
312 flights
15 routes
EBB (HUEN)
Entebbe International Airport
Entebbe (near Kampala), UG
188 flights
1 route
NBO (HKJK)
Jomo Kenyatta International Airport
Nairobi, KE
185 flights
2 routes
JNB (FAOR)
O.R. Tambo International Airport
Johannesburg, ZA
131 flights
1 route
LOS (DNMM)
Murtala Muhammed International Airport
Ikeja, NG
80 flights
1 route
BJM (HBBA)
Bujumbura Melchior Ndadaye International Airport
Bujumbura, BI
68 flights
1 route
LHR (EGLL)
London Heathrow Airport
London, GB
67 flights
1 route
DOH (OTHH)
Hamad International Airport
Doha, QA
64 flights
1 route

Longest Routes

LHR → KGL
London Heathrow Airport → Kigali Int'l
4109 mi
KGL → LHR
Kigali International Airport → London Heathrow
4109 mi
KGL → BRU
Kigali International Airport → Brussels
3957 mi
KGL → CDG
Kigali International Airport → Charles de Gaulle/Roissy
3893 mi
CDG → KGL
Charles de Gaulle International Airport → Kigali Int'l
3893 mi

Shortest Routes

KGL → KME
Kigali International Airport → Kamembe
92 mi
KME → KGL
Kamembe Airport → Kigali Int'l
92 mi
KGL → BJM
Kigali International Airport → Bujumbura Int'l
110 mi
BJM → KGL
Bujumbura Melchior Ndadaye International Airport → Kigali Int'l
110 mi
ZNZ → MBA
Abeid Amani Karume International Airport → Moi Int'l
153 mi

All Routes

44 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
KGL → EBB Entebbe Int'l
Entebbe (near Kampala)
188 212 mi B738 Feb 1, 2026
KGL → JNB OR Tambo Int'l
Johannesburg
131 1677 mi B737 Feb 1, 2026
KGL → NBO Jomo Kenyatta Int'l
Nairobi
130 471 mi 737 Feb 1, 2026
EBB → KGL Kigali Int'l
Kigali
96 212 mi 737 Feb 1, 2026
KGL → KME Kamembe
Cyangugu
82 92 mi DH8D Jan 31, 2026
KGL → LOS Murtala Mohammed Int'l
Ikeja
80 1944 mi A332 Feb 1, 2026
KGL → BJM Bujumbura Int'l
Bujumbura
68 110 mi DH8D Jan 31, 2026
KGL → LHR London Heathrow
London
67 4109 mi A333 Feb 1, 2026
KGL → DOH Hamad Int'l
Doha
64 2370 mi B738 Jan 31, 2026
JNB → KGL Kigali Int'l
Kigali
60 1677 mi B737 Jan 30, 2026
EBB → NBO Jomo Kenyatta Int'l
Nairobi
55 324 mi DH8D Jan 22, 2026
BJM → KGL Kigali Int'l
Kigali
54 110 mi DH8D Jan 31, 2026
KGL → DXB Dubai Int'l
Dubai
51 2530 mi B738 Jan 28, 2026
KGL → LUN Lusaka International Airport
Lusaka
49 931 mi 737 Jan 31, 2026
KGL → ACC Kotoka Int'l
Accra
35 2158 mi B738 Feb 1, 2026
KGL → DLA Douala Int'l
Douala
34 1471 mi B738 Jan 10, 2026
KGL → DAR Dar es Salaam
Dar es Salaam
30 711 mi B738 Jan 31, 2026
KGL → BGF Bangui M'Poko Int'l
Bangui
27 916 mi B738 Feb 1, 2026
KGL → CDG Charles de Gaulle/Roissy
Paris
26 3893 mi A332 Jan 14, 2026
DLA → LBV Leon M'Ba Int'l
Libreville
24 246 mi B738 Jan 28, 2026
KGL → JRO Kilimanjaro Int'l
Mount Kilimanjaro
23 490 mi B738 Jan 28, 2026
BGF → KGL Kigali Int'l
Kigali
22 916 mi B738 Jan 30, 2026
BGF → DLA Douala Int'l
Douala
17 608 mi B738 Jan 30, 2026
DLA → KGL Kigali Int'l
Kigali
16 1471 mi B738 Feb 1, 2026
KME → KGL Kigali Int'l
Kigali
15 92 mi DH8D Jan 25, 2026
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Feb 1, 2026 15:04
Coverage: Observed routes only