TAROM

Recent traveler reviews for TAROM present a mixed picture, highlighting both commendable aspects and areas needing improvement.

What Travelers Love:

• Friendly and Professional Cabin Crew: Many passengers praise the friendliness and helpfulness of the cabin staff, contributing to a pleasant onboard atmosphere.
• On-Time Performance (sometimes): Several reviews note that flights were on schedule or even arrived ahead of time, particularly for shorter routes, suggesting efficiency in some operations.
• Comfortable Seating (on older aircraft): Passengers occasionally find the older, well-padded seats, especially in Economy Class on aircraft like the Boeing 737-700, more comfortable than the modern slimline seats found on many contemporary carriers.

Common Complaints:

• Flight Delays and Missed Connections: A recurring issue highlighted by travelers is flight delays, which can sometimes lead to significant disruptions and missed connecting flights.
• Aging Aircraft and Lack of Modern Amenities: Many reviews point to the older fleet, noting the absence of in-flight entertainment screens, Wi-Fi, power sockets, and signs of wear and tear in the cabin.
• Inconsistent Ground and Onboard Service: While some crew members are praised, other experiences mention disinterested cabin staff or unhelpful ground personnel, especially concerning baggage handling and payment issues.
• Limited Economy Class Catering: The shift from complimentary meals to a buy-on-board system for food and beverages in Economy Class is a common point of dissatisfaction for passengers expecting a full-service experience.

Overall, traveler sentiment suggests that TAROM can offer a functional and sometimes surprisingly pleasant journey, often marked by traditional comfort on older aircraft and friendly crew. However, the airline frequently faces criticism for operational inconsistencies, an aging fleet lacking modern amenities, and occasional lapses in customer service, particularly concerning delays and baggage policies.