Pakistan International Airlines

ICAO: PIA Active as of Dec 11, 2025

144

Active Routes

1479

Flight Observations

32

Unique Destinations

31

Origin Airports

1540

Avg Route Distance (mi)

7331

Longest Route (mi)

0

Domestic Routes

100

International Routes
About Pakistan International Airlines

Pakistan International Airlines (ICAO: PIA) is the national flag carrier of Pakistan, with a history spanning over seven decades.

Pakistan International Airlines traces its origins back to Orient Airways, which was founded on October 29, 1946, in Calcutta, British India. Following Pakistan's independence in 1947, Orient Airways relocated its operations to the new country, establishing its base in Karachi. In 1955, the airline was nationalized and merged with a new entity to officially form Pakistan International Airlines (PIA). PIA commenced its first international services to London in 1955, via Cairo and Rome, and in 1964, it became the first non-Communist airline to fly to China. Notably, PIA played a role in assisting the establishment of Emirates in 1985 and became the launch customer for the Boeing 777-200LR in 2004.

PIA operates with its primary hub at Jinnah International Airport (KHI) in Karachi, serving as the main base for both domestic and international flights. The airline also utilizes Allama Iqbal International Airport (LHE) in Lahore and Islamabad International Airport (ISB) as secondary hubs. PIA maintains a fleet of 32 to 33 aircraft, primarily consisting of various Boeing 777 types (including 777-200LR, 777-200ER, and 777-300ER), Airbus A320s, and ATR turboprop aircraft (ATR 42-500 and ATR 72-500). The airline claims to have been the first worldwide to operate all three variants of the Boeing 777 family.

The airline's route network covers approximately 20 domestic and 28 international destinations across Asia, Europe, the Middle East, and North America, with nearly 50 daily flights. While PIA is Pakistan's largest airline, it is not a member of any major global airline alliances such as Star Alliance, SkyTeam, or Oneworld. PIA offers a frequent flyer program called Awards +Plus. Notable cabin classes include Economy and, on certain international routes, "Executive Economy," which has been described as a rebranded business class product. In-flight entertainment was introduced by PIA in 1962, a pioneering move for an Asian airline.

What Travelers Say

Traveler reviews for Pakistan International Airlines present a mixed picture, with both commendable aspects and areas needing improvement.

What Travelers Love:

  • Punctuality and Baggage Handling: Some recent travelers have reported flights being on time and baggage arriving promptly.
  • Seat Comfort and Legroom: Passengers flying on PIA's Boeing 777 aircraft often praise the comfortable seats and generous legroom.
  • Cabin Crew Service: Many reviews highlight friendly, helpful, and attentive cabin crew members who are present throughout the flight.
  • Direct Flights and Baggage Allowance: The convenience of direct flights and a good baggage allowance are frequently appreciated by passengers.
  • Meal Service: On some flights, the quality of in-flight meals is noted as impressive, sometimes including menu options and fresh snacks.

Common Complaints:

  • Flight Cancellations and Delays: A significant recurring complaint involves flight cancellations without prior notice and frequent delays, especially on international routes.
  • In-Flight Entertainment (IFE): Many travelers find the in-flight entertainment system to be outdated, non-functional, or entirely absent, particularly on Airbus A320s, with a noted lack of charging ports.
  • Ground and Customer Service Issues: Chaotic check-in and boarding procedures, a lack of clear announcements, and unresponsive telephone customer service are common frustrations.
  • Cabin Cleanliness: Some reviews mention dirty seats, tables, and unclean lavatories.
  • Overall Management and Service: A general sentiment of poor management and inconsistent service quality is expressed by some passengers, leading to dissatisfaction.

Overall, traveler sentiment is highly varied. While some passengers have positive experiences, citing good flight times, comfortable seating, and pleasant crew, others voice strong dissatisfaction over operational inconsistencies, particularly flight cancellations, and a perceived lack of investment in modern amenities like functional in-flight entertainment. Recent reviews show some improvements in specific aspects, yet long-standing issues persist.

Safety Information

Pakistan International Airlines has faced scrutiny regarding its safety record and regulatory compliance in recent years.

  • Recent Safety Record and Notable Incidents:
  • On May 22, 2020, PIA Flight PK8303, an Airbus A320-214, crashed near Karachi airport, killing 97 out of 99 people on board and one person on the ground. Investigations cited human error and non-adherence to rules as primary causes.
  • Historically, between 1970 and 2020, PIA's safety record was described as "not particularly strong," with an average of one fatal accident every five years, which is considered poor given its fleet size.
  • Recent incidents reported in early 2025 include an A320 communication system failure (January 16, 2025), a bird strike (February 18, 2025), and an A320 landing on the wrong runway at Lahore (January 17, 2025). A Boeing 777 also experienced a cracked windshield in November 2025.
  • Regulatory Certifications:
  • IOSA Certification: PIA has successfully maintained its IATA Operational Safety Audit (IOSA) registration since 2005, a crucial internationally recognized standard for operational management and control systems. The airline underwent an IOSA audit in May 2024, renewing its registration until September 2026, demonstrating its commitment to meeting international operational safety standards.
  • EU Safety List Status: Following the PK8303 crash and concerns over pilot licensing in 2020, the European Union Aviation Safety Agency (EASA) suspended PIA's authorization to operate to EU member states. However, as of November 29, 2024, EASA lifted the four-year ban, confirming that PIA had passed its safety audit and that the Pakistan Civil Aviation Authority (PCAA) had reestablished sufficient oversight. This decision allows PIA to resume commercial air transport operations to, from, and within the EU.
  • FAA Compliance: In July 2020, the US banned PIA flights due to pilot certification concerns. On July 15, 2020, the US Federal Aviation Administration (FAA) downgraded Pakistan's International Aviation Safety Assessment rating to Category 2, which prevents Pakistani airlines, including PIA, from establishing new services to the United States or carrying the code of any US airline. The lifting of this particular ban has not been announced.
  • Fleet Age and Maintenance Reputation:
  • As of October 2024, PIA's fleet has an average age of approximately 18 years. Other reports from November 2023 indicate an average age of 17 years, noting that international standards suggest planes become unfit for flight at 19 years of age. Only two of PIA's planes are less than 10 years old. The airline has grounded ten aircraft (four Airbuses, five Boeing 777s, and one ATR) that are between 15 and 20 years old.
  • PIA Engineering first qualified for EASA Part 145 approval in June 2004, enabling it to provide aircraft maintenance services to European-registered airlines. Most of PIA's aircraft maintenance and regulation are conducted at the Ispahani Hangar at Jinnah International Airport in Karachi.
  • Overall Safety Assessment:

PIA's safety record has been challenging, marked by significant incidents and subsequent international operating restrictions. The 2020 A320 crash prompted a thorough re-evaluation of its safety protocols and pilot certification processes. While PIA has successfully renewed its IOSA certification and, most recently, had its four-year ban by EASA lifted, indicating progress in meeting international safety standards and regulatory oversight, concerns remain regarding its aging fleet and the ongoing FAA Category 2 rating. The recent lifting of the EU ban is a significant step towards rebuilding international confidence.

  • Safety Awards or Recognitions:

In 2009, PIA recognized its employees with safety awards at a seminar for demonstrating courageous acts and professional handling of abnormal situations. There is no information about more recent general safety awards or recognitions for the airline itself in the available data.

Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
90 flights
A320
PEW → AUH
1211 miles
57 flights
A320
KHI → ISB
Jinnah International Airport → Islamabad International Airport
689 miles
56 flights
A320
KHI → LHE
Jinnah International Airport → Allama Iqbal Int'l
635 miles
52 flights
A320
50 flights
A320
AUH → PEW
1211 miles
41 flights
A320
38 flights
A320
LHE → JED
Allama Iqbal International Airport → King Abdulaziz Int'l
2272 miles
37 flights
B773
KHI → JED
Jinnah International Airport → King Abdulaziz Int'l
1790 miles
35 flights
A320
MUX → JED
Multan International Airport → King Abdulaziz Int'l
2083 miles
29 flights
A320
Top Destinations
ISB (OPIS)
Islamabad International Airport
Islamabad
196 flights
18 routes
KHI (OPKC)
Jinnah Int'l
Karachi
180 flights
15 routes
DXB (OMDB)
Dubai Int'l
Dubai
147 flights
7 routes
JED (OEJN)
King Abdulaziz Int'l
Jeddah
132 flights
7 routes
LHE (OPLA)
Allama Iqbal Int'l
Lahore
121 flights
15 routes
SHJ (OMSJ)
Sharjah Int'l
Sharjah
88 flights
4 routes
AUH (OMAA)
Abu Dhabi Int'l
Abu Dhabi
80 flights
4 routes
PEW (OPPS)
Peshawar Int'l
Peshawar
70 flights
8 routes
MUX (OPMT)
Multan Int'l
Multan
53 flights
9 routes
MED (OEMA)
Prince Mohammad Bin Abdulaziz
Medina
50 flights
4 routes
Top Origin Airports
LHE (OPLA)
Allama Iqbal International Airport
Lahore
267 flights
16 routes
KHI (OPKC)
Jinnah International Airport
Karachi
257 flights
16 routes
PEW (OPPS)
Peshawar International Airport
Peshawar
187 flights
7 routes
MUX (OPMT)
Multan International Airport
Multan
168 flights
9 routes
SKT (OPST)
Sialkot International Airport
Sialkot
117 flights
9 routes
AUH (OMAA)
Zayed International Airport
Abu Dhabi
74 flights
4 routes
ISB (OPIS)
Islamabad International Airport
Attock
62 flights
16 routes
JED (OEJN)
King Abdulaziz International Airport
Jeddah
51 flights
7 routes
SHJ (OMSJ)
Sharjah International Airport
Sharjah
44 flights
4 routes
MCT (OOMS)
Muscat International Airport
Muscat
27 flights
5 routes
Top Border Crossing Flights
ISB (OPIS)
Islamabad International Airport
Islamabad, PK
196 flights
18 routes
KHI (OPKC)
Jinnah International Airport
Karachi, PK
180 flights
15 routes
DXB (OMDB)
Dubai International Airport
Dubai, AE
147 flights
7 routes
JED (OEJN)
King Abdulaziz International Airport
Jeddah, SA
132 flights
7 routes
LHE (OPLA)
Allama Iqbal International Airport
Lahore, PK
121 flights
15 routes
SHJ (OMSJ)
Sharjah International Airport
Sharjah, AE
88 flights
4 routes
AUH (OMAA)
Zayed International Airport
Abu Dhabi, AE
80 flights
4 routes
PEW (OPPS)
Peshawar International Airport
Peshawar, PK
70 flights
8 routes
Longest Routes
YYZ → KHI
Toronto Lester B. Pearson International Airport → Jinnah Int'l
7331 mi
KHI → YYZ
Jinnah International Airport → Toronto Pearson Int'l
7259 mi
YYZ → LHE
Toronto Lester B. Pearson International Airport → Allama Iqbal Int'l
7026 mi
LHE → YYZ
Allama Iqbal International Airport → Toronto Pearson Int'l
6996 mi
YYZ → ISB
Toronto Lester B. Pearson International Airport → Islamabad International Airport
6833 mi
Shortest Routes
ISB → GIL
Islamabad International Airport → Gilgit
184 mi
GIL → ISB
Gilgit Airport → Islamabad International Airport
184 mi
KDU → ISB
Skardu Airport → Islamabad International Airport
197 mi
ISB → KDU
Islamabad International Airport → Skardu
197 mi
SKZ → KHI
Sukkur Airport → Jinnah Int'l
219 mi
All Routes
144 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
LHE → KHI Jinnah Int'l
Karachi
90 635 mi A320 Dec 11, 2025
PEW → AUH Abu Dhabi Int'l
Abu Dhabi
57 1211 mi A320 Dec 6, 2025
KHI → ISB Islamabad International Airport
Islamabad
56 689 mi A320 Dec 6, 2025
KHI → LHE Allama Iqbal Int'l
Lahore
52 635 mi A320 Dec 6, 2025
PEW → DXB Dubai Int'l
Dubai
50 1142 mi A320 Dec 9, 2025
AUH → PEW Peshawar Int'l
Peshawar
41 1211 mi A320 Dec 5, 2025
PEW → SHJ Sharjah Int'l
Sharjah
38 1131 mi A320 Dec 9, 2025
LHE → JED King Abdulaziz Int'l
Jeddah
37 2272 mi B773 Dec 11, 2025
KHI → JED King Abdulaziz Int'l
Jeddah
35 1790 mi A320 Dec 6, 2025
MUX → KHI Jinnah Int'l
Karachi
29 450 mi A320 Dec 9, 2025
MUX → JED King Abdulaziz Int'l
Jeddah
29 2083 mi A320 Dec 4, 2025
SKT → SHJ Sharjah Int'l
Sharjah
27 1251 mi A320 Dec 1, 2025
AUH → ISB Islamabad International Airport
Islamabad
26 1265 mi A320 Dec 6, 2025
MUX → MED Prince Mohammad Bin Abdulaziz
Medina
25 1980 mi B773 Nov 28, 2025
MUX → DXB Dubai Int'l
Dubai
24 1040 mi A320 Dec 6, 2025
PEW → DOH Hamad Int'l
Doha
23 1337 mi A320 Dec 6, 2025
KHI → DXB Dubai Int'l
Dubai
21 739 mi A320 Dec 5, 2025
MUX → SHJ Sharjah Int'l
Sharjah
21 1029 mi A320 Dec 6, 2025
SKT → DXB Dubai Int'l
Dubai
20 1262 mi A320 Dec 9, 2025
LHE → DXB Dubai Int'l
Dubai
20 1235 mi A320 Dec 11, 2025
GIL → ISB Islamabad International Airport
Islamabad
18 184 mi ATR Dec 11, 2025
KHI → SKZ Sukkur
Sukkur
18 219 mi ATR Nov 27, 2025
LHE → MED Prince Mohammad Bin Abdulaziz
Medina
17 2163 mi B773 Dec 5, 2025
JED → KHI Jinnah Int'l
Karachi
16 1790 mi A320 Nov 26, 2025
MUX → MCT Seeb Int'l
Muscat
15 929 mi A320 Dec 9, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 06:00
Coverage: Observed routes only