Batik Air Malaysia, originally established as Malindo Air, was founded in September 2012 as a joint venture between Malaysia's National Aerospace and Defence Industries (NADI) and Indonesia's Lion Air. The airline officially commenced operations on March 22, 2013, initially employing a hybrid business model that combined low-cost fares with select premium services. In a strategic move to unify the Lion Air Group's full-service carriers under a common identity, Malindo Air underwent a significant rebranding on April 28, 2022, officially adopting the name Batik Air Malaysia.
The airline's primary operational hub is Kuala Lumpur International Airport (KLIA), and it has also utilized Subang Skypark (Sultan Abdul Aziz Shah Airport) as an operational base. Its headquarters are located in Ara Damansara, Petaling Jaya, Selangor, Malaysia. As of late 2024, Batik Air Malaysia operates a modern fleet that includes Boeing 737-800s, Boeing 737 MAX 8s, and Airbus A330-300s, with an approximate fleet size of 32 to 44 aircraft. Notably, in 2017, it became the first airline globally to operate the Boeing 737 MAX 8.
Batik Air Malaysia operates an extensive route network, offering domestic flights within Malaysia and international services across the Asia-Pacific, South Asia, and the Middle East. The airline currently serves approximately 74 international routes to 20 countries and 21 domestic routes within Malaysia, totaling 100 routes. While not a member of major global airline alliances, Batik Air Malaysia has established interline agreements with several carriers, including All Nippon Airways, Etihad Airways, KLM, Qatar Airways, and Turkish Airlines. As a full-service carrier, it offers Business Class and Economy Class on all flights. Business Class features recliner seats with a 38-inch pitch and individual in-flight entertainment (IFE) on narrow-body aircraft, and angle-flat seats with personal IFE on Airbus A330s. Economy Class seats typically offer a 32-inch pitch. Passengers in both classes receive complimentary snacks and meals, and in-flight entertainment is accessible via personal screens or wireless streaming to personal devices. Checked baggage is included with fares, offering up to 20 kg for Economy and 30 kg for Business Class passengers.
Traveler reviews for Batik Air Malaysia present a mixed but generally cautious sentiment.
What Travelers Love:
Common Complaints:
Overall, the sentiment for Batik Air Malaysia is highly mixed. While some travelers find it to be a good value for money, especially for short-haul flights with its comfortable seating and included amenities, many others express frustration due to significant operational inconsistencies, primarily flight delays and cancellations, coupled with poor customer service.
Batik Air Malaysia maintains a verifiable safety record with regulatory certifications and a commitment to safety standards, though like many airlines, it has experienced a few incidents.
In February 2024, a Batik Air Malaysia Boeing 737-8GP experienced a rapid cabin decompression while en route, leading to an emergency descent and diversion to Kuching, with no casualties reported. Historically, an Indonesian Batik Air flight (Batik Air Flight 7703) was involved in a runway collision with a towed aircraft in April 2016 at Halim Perdanakusuma Airport, resulting in aircraft damage but no fatalities. Other reported incidents include a runway overrun in 2015 and instances of turbulence.
Batik Air has successfully renewed its IATA Operational Safety Audit (IOSA) certification, which is a prestigious and rigorous global benchmark for aviation safety and operational efficiency. This certification, valid through June 3, 2027, is developed by the International Air Transport Association (IATA) and covers eight critical operational areas, including flight operations, aircraft engineering and maintenance, and aviation security. The airline is also a full IATA airline member.
As of November 2025, the average age of Batik Air Malaysia's fleet of 39 aircraft (5 Airbus A330s and 34 Boeing 737 NG/Max) is approximately 8.8 years. While generally considered a modern fleet, some passenger reviews have occasionally noted that the interior of older 737s might show their age.
Based on available data, Batik Air has an AirlineRatings.com safety rating of 5 out of 7, updated in September 2024. The airline emphasizes an "unwavering commitment to safety" and highlights its renewed IOSA certification as a testament to its robust safety protocols and operational precision, aiming to provide passengers with peace of mind.
| Route | Destination | Flights | Distance | Aircraft | Last Seen |
|---|---|---|---|---|---|
| PEN → KUL |
Kuala Lumpur Int'l
Sepang
|
82 | 202 mi | B738 | Dec 11, 2025 |
| LGK → KUL |
Kuala Lumpur Int'l
Sepang
|
70 | 283 mi | B738 | Dec 9, 2025 |
| KNO → KUL |
Kuala Lumpur Int'l
Sepang
|
64 | 204 mi | B738 | Dec 7, 2025 |
| KUL → CGK |
Jakarta-Soekarno-Hatta Int'l
Tangerang
|
51 | 703 mi | B738 | Dec 5, 2025 |
| KUL → DPS |
Ngurah Rai/Bali Intl
Bali/Denpasar
|
48 | 1222 mi | A330 | Dec 10, 2025 |
| JHB → KUL |
Kuala Lumpur Int'l
Sepang
|
41 | 156 mi | B738 | Dec 8, 2025 |
| TFU → KUL |
Kuala Lumpur Int'l
Sepang
|
41 | 1916 mi | B738 | Dec 6, 2025 |
| LOP → KUL |
Kuala Lumpur Int'l
Sepang
|
38 | 1282 mi | B738 | Dec 9, 2025 |
| CGK → KUL |
Kuala Lumpur Int'l
Sepang
|
38 | 703 mi | B738 | Dec 6, 2025 |
| PKU → KUL |
Kuala Lumpur Int'l
Sepang
|
36 | 159 mi | B738 | Dec 6, 2025 |
| BKI → KUL |
Kuala Lumpur Int'l
Sepang
|
36 | 1014 mi | B738 | Dec 8, 2025 |
| LHE → KUL |
Kuala Lumpur Int'l
Sepang
|
36 | 2669 mi | B38M | Dec 11, 2025 |
| TWU → BKI |
Kota Kinabalu Int'l
Kota Kinabalu
|
36 | 182 mi | B738 | Dec 10, 2025 |
| KMG → KUL |
Kuala Lumpur Int'l
Sepang
|
36 | 1549 mi | B38M | Dec 8, 2025 |
| JED → KUL |
Kuala Lumpur Int'l
Sepang
|
33 | 4394 mi | A330 | Dec 9, 2025 |
| SZB → BKI |
Kota Kinabalu Int'l
Kota Kinabalu
|
32 | 1018 mi | B738 | Dec 8, 2025 |
| KUL → DMK |
Don Muang Int'l (Old Bangkok Int'l)
Bangkok
|
32 | 776 mi | B738 | Dec 10, 2025 |
| BOM → KUL |
Kuala Lumpur Int'l
Sepang
|
32 | 2254 mi | B738 | Dec 10, 2025 |
| PEN → CGK |
Jakarta-Soekarno-Hatta Int'l
Tangerang
|
31 | 905 mi | B738 | Dec 10, 2025 |
| KUL → PKU |
Sultan Syarif Qasim II Int'l (Simpang Tiga)
Pekanbaru
|
29 | 159 mi | B738 | Oct 1, 2025 |
| KUL → HKT |
Phuket Int'l
Phuket
|
28 | 438 mi | B738 | Nov 20, 2025 |
| TRZ → KUL |
Kuala Lumpur Int'l
Sepang
|
28 | 1672 mi | B738 | Dec 11, 2025 |
| KUL → JHB |
Senai Int'l (Sultan Ismail Int'l)
Senai / Johor Bahru
|
28 | 156 mi | B738 | Nov 14, 2025 |
| TWU → KUL |
Kuala Lumpur Int'l
Sepang
|
26 | 1139 mi | B738 | Dec 10, 2025 |
| KUL → DAC |
Shahjalal International Airport
Dhaka
|
25 | 1643 mi | A330 | Dec 7, 2025 |
Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.