Malindo Air

ICAO: MXD Active as of Dec 11, 2025

138

Active Routes

1776

Flight Observations

55

Unique Destinations

59

Origin Airports

1379

Avg Route Distance (mi)

4394

Longest Route (mi)

0

Domestic Routes

100

International Routes
About Malindo Air

Batik Air Malaysia, originally established as Malindo Air, was founded in September 2012 as a joint venture between Malaysia's National Aerospace and Defence Industries (NADI) and Indonesia's Lion Air. The airline officially commenced operations on March 22, 2013, initially employing a hybrid business model that combined low-cost fares with select premium services. In a strategic move to unify the Lion Air Group's full-service carriers under a common identity, Malindo Air underwent a significant rebranding on April 28, 2022, officially adopting the name Batik Air Malaysia.

The airline's primary operational hub is Kuala Lumpur International Airport (KLIA), and it has also utilized Subang Skypark (Sultan Abdul Aziz Shah Airport) as an operational base. Its headquarters are located in Ara Damansara, Petaling Jaya, Selangor, Malaysia. As of late 2024, Batik Air Malaysia operates a modern fleet that includes Boeing 737-800s, Boeing 737 MAX 8s, and Airbus A330-300s, with an approximate fleet size of 32 to 44 aircraft. Notably, in 2017, it became the first airline globally to operate the Boeing 737 MAX 8.

Batik Air Malaysia operates an extensive route network, offering domestic flights within Malaysia and international services across the Asia-Pacific, South Asia, and the Middle East. The airline currently serves approximately 74 international routes to 20 countries and 21 domestic routes within Malaysia, totaling 100 routes. While not a member of major global airline alliances, Batik Air Malaysia has established interline agreements with several carriers, including All Nippon Airways, Etihad Airways, KLM, Qatar Airways, and Turkish Airlines. As a full-service carrier, it offers Business Class and Economy Class on all flights. Business Class features recliner seats with a 38-inch pitch and individual in-flight entertainment (IFE) on narrow-body aircraft, and angle-flat seats with personal IFE on Airbus A330s. Economy Class seats typically offer a 32-inch pitch. Passengers in both classes receive complimentary snacks and meals, and in-flight entertainment is accessible via personal screens or wireless streaming to personal devices. Checked baggage is included with fares, offering up to 20 kg for Economy and 30 kg for Business Class passengers.

What Travelers Say

Traveler reviews for Batik Air Malaysia present a mixed but generally cautious sentiment.

What Travelers Love:

  • Affordable Fares & Value: Many travelers appreciate the competitive pricing, especially given that the airline offers a full-service experience with amenities often associated with higher-priced carriers.
  • Comfortable Seating & Legroom: Passengers frequently commend the generous legroom in Economy Class and the spaciousness of seats compared to some other budget airlines.
  • Included Amenities: The provision of complimentary baggage allowance and meals/snacks is a consistent positive, enhancing the perceived value of the ticket.

Common Complaints:

  • Frequent Delays & Cancellations: A significant number of reviews highlight issues with frequent flight delays and cancellations, often with inadequate communication or assistance from the airline.
  • Poor Customer Service: Travelers report unresponsive hotlines, unhelpful ground staff, and a general lack of empathy or apology during flight disruptions.
  • Inconsistent In-Flight Experience & Tech Issues: Some passengers note that in-flight entertainment systems might not work or are unavailable on certain aircraft, and Wi-Fi services can be unreliable or non-existent despite being advertised.

Overall, the sentiment for Batik Air Malaysia is highly mixed. While some travelers find it to be a good value for money, especially for short-haul flights with its comfortable seating and included amenities, many others express frustration due to significant operational inconsistencies, primarily flight delays and cancellations, coupled with poor customer service.

Safety Information

Batik Air Malaysia maintains a verifiable safety record with regulatory certifications and a commitment to safety standards, though like many airlines, it has experienced a few incidents.

In February 2024, a Batik Air Malaysia Boeing 737-8GP experienced a rapid cabin decompression while en route, leading to an emergency descent and diversion to Kuching, with no casualties reported. Historically, an Indonesian Batik Air flight (Batik Air Flight 7703) was involved in a runway collision with a towed aircraft in April 2016 at Halim Perdanakusuma Airport, resulting in aircraft damage but no fatalities. Other reported incidents include a runway overrun in 2015 and instances of turbulence.

Batik Air has successfully renewed its IATA Operational Safety Audit (IOSA) certification, which is a prestigious and rigorous global benchmark for aviation safety and operational efficiency. This certification, valid through June 3, 2027, is developed by the International Air Transport Association (IATA) and covers eight critical operational areas, including flight operations, aircraft engineering and maintenance, and aviation security. The airline is also a full IATA airline member.

As of November 2025, the average age of Batik Air Malaysia's fleet of 39 aircraft (5 Airbus A330s and 34 Boeing 737 NG/Max) is approximately 8.8 years. While generally considered a modern fleet, some passenger reviews have occasionally noted that the interior of older 737s might show their age.

Based on available data, Batik Air has an AirlineRatings.com safety rating of 5 out of 7, updated in September 2024. The airline emphasizes an "unwavering commitment to safety" and highlights its renewed IOSA certification as a testament to its robust safety protocols and operational precision, aiming to provide passengers with peace of mind.

Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
PEN → KUL
Penang International Airport → Kuala Lumpur Int'l
202 miles
82 flights
B738
LGK → KUL
Langkawi International Airport → Kuala Lumpur Int'l
283 miles
70 flights
B738
KNO → KUL
Kualanamu International Airport → Kuala Lumpur Int'l
204 miles
64 flights
B738
KUL → CGK
Kuala Lumpur International Airport → Jakarta-Soekarno-Hatta Int'l
703 miles
51 flights
B738
KUL → DPS
Kuala Lumpur International Airport → Ngurah Rai/Bali Intl
1222 miles
48 flights
A330
41 flights
B738
JHB → KUL
Senai International Airport → Kuala Lumpur Int'l
156 miles
41 flights
B738
LOP → KUL
Lombok International Airport → Kuala Lumpur Int'l
1282 miles
38 flights
B738
38 flights
B738
Top Destinations
KUL (WMKK)
Kuala Lumpur Int'l
Sepang
903 flights
52 routes
BKI (WBKK)
Kota Kinabalu Int'l
Kota Kinabalu
94 flights
5 routes
CGK (WIII)
Jakarta-Soekarno-Hatta Int'l
Tangerang
82 flights
2 routes
DPS (WADD)
Ngurah Rai/Bali Intl
Bali/Denpasar
68 flights
5 routes
DMK (VTBD)
Don Muang Int'l (Old Bangkok Int'l)
Bangkok
67 flights
3 routes
PEN (WMKP)
Penang Int'l
George Town
47 flights
4 routes
SZB (WMSA)
Sultan Abdul Aziz Shah
Subang Jaya
45 flights
5 routes
JHB (WMKJ)
Senai Int'l (Sultan Ismail Int'l)
Senai / Johor Bahru
40 flights
3 routes
PKU (WIBB)
Sultan Syarif Qasim II Int'l (Simpang Tiga)
Pekanbaru
29 flights
1 route
HKT (VTSP)
Phuket Int'l
Phuket
28 flights
1 route
Top Origin Airports
KUL (WMKK)
Kuala Lumpur International Airport
Sepang
554 flights
49 routes
PEN (WMKP)
Penang International Airport
Penang
130 flights
5 routes
SZB (WMSA)
Sultan Abdul Aziz Shah International Airport
Subang
99 flights
7 routes
LGK (WMKL)
Langkawi International Airport
Langkawi
70 flights
1 route
TWU (WBKW)
Tawau Airport
Tawau
65 flights
3 routes
KNO (WIMM)
Kualanamu International Airport
Beringin
64 flights
1 route
JHB (WMKJ)
Senai International Airport
Johor Bahru
59 flights
2 routes
BKI (WBKK)
Kota Kinabalu International Airport
Kota Kinabalu
59 flights
4 routes
KMG (ZPPP)
Kunming Changshui International Airport
Kunming
52 flights
4 routes
CGK (WIII)
Soekarno-Hatta International Airport
Jakarta
44 flights
2 routes
Top Border Crossing Flights
KUL (WMKK)
Kuala Lumpur International Airport
Sepang, MY
903 flights
52 routes
BKI (WBKK)
Kota Kinabalu International Airport
Kota Kinabalu, MY
94 flights
5 routes
CGK (WIII)
Soekarno-Hatta International Airport
Tangerang, ID
82 flights
2 routes
DPS (WADD)
Denpasar I Gusti Ngurah Rai International Airport
Bali/Denpasar, ID
68 flights
5 routes
DMK (VTBD)
Don Mueang International Airport
Bangkok, TH
67 flights
3 routes
PEN (WMKP)
Penang International Airport
George Town, MY
47 flights
4 routes
SZB (WMSA)
Sultan Abdul Aziz Shah International Airport
Subang Jaya, MY
45 flights
5 routes
JHB (WMKJ)
Senai International Airport
Senai / Johor Bahru, MY
40 flights
3 routes
Longest Routes
JED → KUL
King Abdulaziz International Airport → Kuala Lumpur Int'l
4394 mi
KUL → JED
Kuala Lumpur International Airport → King Abdulaziz Int'l
4394 mi
MEL → KUL
Melbourne Airport → Kuala Lumpur Int'l
3929 mi
DXB → KUL
Dubai International Airport → Kuala Lumpur Int'l
3451 mi
KUL → NRT
Kuala Lumpur International Airport → Narita Int'l
3365 mi
Shortest Routes
PEN → KNO
Penang International Airport → Kuala Namu International
149 mi
JHB → KUL
Senai International Airport → Kuala Lumpur Int'l
156 mi
KUL → JHB
Kuala Lumpur International Airport → Senai Int'l (Sultan Ismail Int'l)
156 mi
PKU → KUL
Sultan Syarif Kasim II International Airport / Roesmin Nurjadin AFB → Kuala Lumpur Int'l
159 mi
KUL → PKU
Kuala Lumpur International Airport → Sultan Syarif Qasim II Int'l (Simpang Tiga)
159 mi
All Routes
138 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
PEN → KUL Kuala Lumpur Int'l
Sepang
82 202 mi B738 Dec 11, 2025
LGK → KUL Kuala Lumpur Int'l
Sepang
70 283 mi B738 Dec 9, 2025
KNO → KUL Kuala Lumpur Int'l
Sepang
64 204 mi B738 Dec 7, 2025
KUL → CGK Jakarta-Soekarno-Hatta Int'l
Tangerang
51 703 mi B738 Dec 5, 2025
KUL → DPS Ngurah Rai/Bali Intl
Bali/Denpasar
48 1222 mi A330 Dec 10, 2025
JHB → KUL Kuala Lumpur Int'l
Sepang
41 156 mi B738 Dec 8, 2025
TFU → KUL Kuala Lumpur Int'l
Sepang
41 1916 mi B738 Dec 6, 2025
LOP → KUL Kuala Lumpur Int'l
Sepang
38 1282 mi B738 Dec 9, 2025
CGK → KUL Kuala Lumpur Int'l
Sepang
38 703 mi B738 Dec 6, 2025
PKU → KUL Kuala Lumpur Int'l
Sepang
36 159 mi B738 Dec 6, 2025
BKI → KUL Kuala Lumpur Int'l
Sepang
36 1014 mi B738 Dec 8, 2025
LHE → KUL Kuala Lumpur Int'l
Sepang
36 2669 mi B38M Dec 11, 2025
TWU → BKI Kota Kinabalu Int'l
Kota Kinabalu
36 182 mi B738 Dec 10, 2025
KMG → KUL Kuala Lumpur Int'l
Sepang
36 1549 mi B38M Dec 8, 2025
JED → KUL Kuala Lumpur Int'l
Sepang
33 4394 mi A330 Dec 9, 2025
SZB → BKI Kota Kinabalu Int'l
Kota Kinabalu
32 1018 mi B738 Dec 8, 2025
KUL → DMK Don Muang Int'l (Old Bangkok Int'l)
Bangkok
32 776 mi B738 Dec 10, 2025
BOM → KUL Kuala Lumpur Int'l
Sepang
32 2254 mi B738 Dec 10, 2025
PEN → CGK Jakarta-Soekarno-Hatta Int'l
Tangerang
31 905 mi B738 Dec 10, 2025
KUL → PKU Sultan Syarif Qasim II Int'l (Simpang Tiga)
Pekanbaru
29 159 mi B738 Oct 1, 2025
KUL → HKT Phuket Int'l
Phuket
28 438 mi B738 Nov 20, 2025
TRZ → KUL Kuala Lumpur Int'l
Sepang
28 1672 mi B738 Dec 11, 2025
KUL → JHB Senai Int'l (Sultan Ismail Int'l)
Senai / Johor Bahru
28 156 mi B738 Nov 14, 2025
TWU → KUL Kuala Lumpur Int'l
Sepang
26 1139 mi B738 Dec 10, 2025
KUL → DAC Shahjalal International Airport
Dhaka
25 1643 mi A330 Dec 7, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 06:01
Coverage: Observed routes only