Kenya Airways

ICAO: KQA IATA: KQ Active as of Jan 31, 2026

Airline Statistics

115

Active Routes

2225

Flight Observations

53

Unique Destinations

53

Origin Airports

1518

Avg Route Distance (mi)

7478

Longest Route (mi)

2

Domestic Routes

98

International Routes

About Kenya Airways

Kenya Airways (ICAO: KQA) is the flag carrier of Kenya, offering extensive air travel services across Africa and beyond.

Kenya Airways was established on January 22, 1977, following the dissolution of East African Airways. It commenced operations on February 4, 1977, and was initially government-owned before being privatized in 1996, becoming the first African flag carrier to successfully do so. Today, it operates as a public-private partnership. The airline's head office is located in Embakasi, Nairobi, with its primary operational base and main hub at Jomo Kenyatta International Airport (JKIA) in Nairobi.

As of September 2024, Kenya Airways operates a fleet of 34 aircraft, including 13 Embraer E190s, 9 Boeing 787-8 Dreamliners, 8 Boeing 737-800s, and 4 Boeing 737 freighters (2 Boeing 737-300F and 2 Boeing 737-800F). The airline has expressed plans to become an all-Boeing airline, retiring its non-Boeing aircraft, and aims to expand its fleet to 53 planes by 2029. Kenya Airways flies to 51 destinations worldwide, with a strong focus on Africa, serving 43 African cities, and carrying over three million passengers annually. Its route network is designed to connect Africa to the world and the world to Africa through its Nairobi hub.

Kenya Airways has been a member of the SkyTeam Alliance since 2007, becoming a full member in 2010. It holds the distinction of being the only African carrier within this global alliance. The airline offers two main cabin classes: Premier World (Business Class), featuring lie-flat seats on wide-body aircraft, and Economy Class. Notable services include personal in-flight entertainment systems with movies, Wi-Fi on some aircraft, complimentary hot meals and beverages on international flights, and access to the exclusive Simba and Pride Lounges at Jomo Kenyatta International Airport for eligible passengers. Additionally, "Economy Comfort" seats are available for a fee, offering extra legroom and a second armrest.

Traveler Reviews

What Travelers Love:

  • Good Aircraft Condition and Attentive Staff: Many travelers appreciate the well-maintained condition of the planes, often reporting on-time flights, and praising the attentive and friendly cabin crew.
  • Quality Catering and Comfortable Seating: Some passengers highlight excellent pre-ordered meals and comfortable seats, even in Economy Class, on various routes. Business Class lie-flat seats are often highly rated.
  • In-flight Entertainment and Legroom: Reviews sometimes commend the decent selection of in-flight movies and generally good legroom, especially in Economy.

Common Complaints:

  • Frequent Cancellations and Delays: A recurring concern among travelers is the airline's unreliability, including flight cancellations on short notice and significant delays, often accompanied by poor communication.
  • Poor Customer Service: Passengers frequently report difficulties in reaching customer service, encountering unhelpful or arrogant staff, and struggling with rebooking issues and mishandled baggage.
  • Inconsistent Onboard Experience and Cramped Seating: Some reviewers note an inconsistent onboard service quality. There are specific complaints about cramped conditions on certain regional Embraer aircraft and unannounced aircraft downgrades affecting passenger comfort.

Overall sentiment regarding Kenya Airways is mixed. While the airline receives praise for aspects like cabin crew attentiveness and in-flight meals, a considerable number of travelers express strong dissatisfaction due to operational inconsistencies, particularly concerning frequent delays and cancellations, and a perceived lack of effective customer support during such disruptions. Skytrax has certified Kenya Airways as a 3-Star airline, noting a "steady decline of service quality onboard" and a "poor airport experience in Nairobi."

Safety Information

Kenya Airways has a rigorous commitment to safety, validated by several international certifications. The airline holds the IATA Operational Safety Audit (IOSA) certification, signifying its adherence to global safety standards. Furthermore, in November 2023, it received accreditation from IATA's Safety Audit for Ground Operations (ISAGO), recognizing its outstanding ground services and safety protocols. Kenya Airways also possesses the Third Country Operator (TCO) authorisation certificate from the European Union Aviation Safety Agency (EASA), which permits it to operate within European airspace. Kenya was not included on the EU Air Safety List (blacklist) as of November 2023. Although there was a temporary revocation of a license to maintain UK-registered aircraft in June 2022 due to a compliance audit failure related to temperature control devices, Kenya Airways has since demonstrated renewed compliance, successfully operating its first flight with EASA-accredited crew in September 2024.

Historically, Kenya Airways experienced a fatal accident in January 2000, when Flight 431, an Airbus A310, crashed off Abidjan, resulting in 169 fatalities. Another incident in July 1989 involved a Boeing 707 overrunning the runway due to brake failure. More recently, minor incidents include a bird strike in May 2024 at Kisumu, an engine shutdown in flight in June 2019, and a loss of communication incident over Germany in September 2021. In October 2023, a Kenya Airways flight (KQ100) from Nairobi to London was diverted due to a "possible security threat," which was later deemed to have "low credibility," highlighting the airline's adherence to stringent safety protocols.

As of March 2023, the average age of Kenya Airways' 32-aircraft fleet is 13.5 years, with its Boeing 787-8 Dreamliners being the youngest at an average of 8.5 years. This fleet age is relatively younger compared to the broader African average of 17 years. The airline plans to focus on mid-life fleet upgrades and fuel-efficiency retrofits to enhance operational performance. Overall, Kenya Airways maintains a strong safety assessment, with Airline Ratings giving it a 7/7 safety rating. Its commitment to safety is recognized by its high standing in African aviation, with Kenya ranking second in Africa for aviation safety standards with a 91.77% score in the 2022 ICAO security audit. The airline received the British Safety Council International Safety Award in 2014 and was awarded 1st Runner's Up in the service category under the National Safety Awards in April 2024.

Compiled by AirportRoutes.com • Updated 2 months ago

Route Network Map

Click on any airport to see its routes

Most Popular Routes

MBA → NBO
Moi International Airport → Jomo Kenyatta Int'l
263 miles
253 flights
E190
EBB → NBO
Entebbe International Airport → Jomo Kenyatta Int'l
324 miles
222 flights
B738
KGL → NBO
Kigali International Airport → Jomo Kenyatta Int'l
471 miles
164 flights
B738
JUB → NBO
Juba International Airport → Jomo Kenyatta Int'l
565 miles
75 flights
E190
FIH → NBO
Ndjili International Airport → Jomo Kenyatta Int'l
1499 miles
68 flights
E190
67 flights
B738
JNB → NBO
O.R. Tambo International Airport → Jomo Kenyatta Int'l
1811 miles
65 flights
E190
56 flights
E190
53 flights
B733
MGQ → NBO
Aden Adde International Airport → Jomo Kenyatta Int'l
624 miles
46 flights
B733

Top Destinations

NBO (HKJK)
Jomo Kenyatta Int'l
Nairobi
1501 flights
42 routes
DLA (FKKD)
Douala Int'l
Douala
86 flights
3 routes
ACC (DGAA)
Kotoka Int'l
Accra
73 flights
3 routes
MGQ (HCMM)
Mogadishu
Mogadishu
41 flights
2 routes
NDJ (FTTJ)
N'Djamena Int'l
N'Djamena
39 flights
1 route
DSS (GOBD)
Blaise Diagne
Diass
39 flights
2 routes
ABJ (DIAP)
Port Bouet (Felix Houphouet Boigny Int'l)
Abidjan
34 flights
3 routes
APL (FQNP)
Nampula
Nampula
31 flights
1 route
EDL (HKEL)
Eldoret Int'l
Eldoret
31 flights
1 route
CPT (FACT)
Cape Town Int'l
Cape Town
26 flights
2 routes

Top Origin Airports

MBA (HKMO)
Moi International Airport
Mombasa
253 flights
1 route
EBB (HUEN)
Entebbe International Airport
Kampala
222 flights
1 route
KGL (HRYR)
Kigali International Airport
Kigali
164 flights
1 route
NBO (HKJK)
Jomo Kenyatta International Airport
Nairobi
162 flights
36 routes
SHJ (OMSJ)
Sharjah International Airport
Sharjah
98 flights
7 routes
DLA (FKKD)
Douala International Airport
Douala
93 flights
4 routes
ABJ (DIAP)
Félix-Houphouët-Boigny International Airport
Abidjan
85 flights
4 routes
JUB (HJJJ)
Juba International Airport
Juba
75 flights
1 route
FIH (FZAA)
Ndjili International Airport
Kinshasa
68 flights
1 route
MRU (FIMP)
Sir Seewoosagur Ramgoolam International Airport
Plaine Magnien
67 flights
1 route

Top Border Crossing Flights

NBO (HKJK)
Jomo Kenyatta International Airport
Nairobi, KE
1501 flights
42 routes
DLA (FKKD)
Douala International Airport
Douala, CM
86 flights
3 routes
ACC (DGAA)
Kotoka International Airport
Accra, GH
73 flights
3 routes
MGQ (HCMM)
Aden Adde International Airport
Mogadishu, SO
41 flights
2 routes
NDJ (FTTJ)
N'Djamena International Airport
N'Djamena, TD
39 flights
1 route
DSS (GOBD)
Blaise Diagne International Airport
Diass, SN
39 flights
2 routes
ABJ (DIAP)
Félix-Houphouët-Boigny International Airport
Abidjan, CI
34 flights
3 routes
APL (FQNP)
Nampula Airport
Nampula, MZ
31 flights
1 route

Longest Routes

JFK → NBO
John F Kennedy International Airport → Jomo Kenyatta Int'l
7478 mi
NBO → JFK
Jomo Kenyatta International Airport → John F Kennedy Intl
7363 mi
BKK → NBO
Suvarnabhumi Airport → Jomo Kenyatta Int'l
4494 mi
NBO → BKK
Jomo Kenyatta International Airport → Suvarnabhumi Bangkok Int'l
4494 mi
AMS → NBO
Amsterdam Airport Schiphol → Jomo Kenyatta Int'l
4291 mi

Shortest Routes

SHJ → DWC
Sharjah International Airport → Al Maktoum Int'l
37 mi
DAR → ZNZ
Julius Nyerere International Airport → Zanzibar
45 mi
ZNZ → DAR
Abeid Amani Karume International Airport → Dar es Salaam
45 mi
NLA → FBM
Simon Mwansa Kapwepwe International Airport → Lubumbashi Int'l
124 mi
FBM → NLA
Lubumbashi International Airport → Kapwepwe International
124 mi

All Routes

115 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
MBA → NBO Jomo Kenyatta Int'l
Nairobi
253 263 mi E190 Jan 30, 2026
EBB → NBO Jomo Kenyatta Int'l
Nairobi
222 324 mi B738 Jan 30, 2026
KGL → NBO Jomo Kenyatta Int'l
Nairobi
164 471 mi B738 Jan 31, 2026
JUB → NBO Jomo Kenyatta Int'l
Nairobi
75 565 mi E190 Jan 27, 2026
FIH → NBO Jomo Kenyatta Int'l
Nairobi
68 1499 mi E190 Jan 31, 2026
MRU → NBO Jomo Kenyatta Int'l
Nairobi
67 1928 mi B738 Jan 29, 2026
JNB → NBO Jomo Kenyatta Int'l
Nairobi
65 1811 mi E190 Jan 30, 2026
BJM → NBO Jomo Kenyatta Int'l
Nairobi
56 544 mi E190 Jan 31, 2026
NDJ → DLA Douala Int'l
Douala
53 670 mi B733 Jan 30, 2026
MGQ → NBO Jomo Kenyatta Int'l
Nairobi
46 624 mi B733 Jan 30, 2026
TNR → NBO Jomo Kenyatta Int'l
Nairobi
45 1405 mi E190 Jan 29, 2026
ROB → ACC Kotoka Int'l
Accra
41 703 mi B738 Jan 29, 2026
DLA → NDJ N'Djamena Int'l
N'Djamena
39 670 mi B733 Jan 29, 2026
ABJ → DSS Blaise Diagne
Diass
38 1106 mi B738 Jan 22, 2026
ZNZ → NBO Jomo Kenyatta Int'l
Nairobi
38 374 mi E190 Jan 29, 2026
HAH → NBO Jomo Kenyatta Int'l
Nairobi
34 830 mi B738 Jan 20, 2026
ABJ → DLA Douala Int'l
Douala
31 945 mi E190 Jan 1, 2026
SHJ → EDL Eldoret Int'l
Eldoret
31 2192 mi B733 Jan 14, 2026
LLW → APL Nampula
Nampula
31 380 mi E190 Jan 27, 2026
DLA → NBO Jomo Kenyatta Int'l
Nairobi
27 1916 mi E190 Jan 31, 2026
FNA → ACC Kotoka Int'l
Accra
27 918 mi B738 Jan 30, 2026
DZA → NBO Jomo Kenyatta Int'l
Nairobi
27 979 mi E190 Jan 20, 2026
JRO → NBO Jomo Kenyatta Int'l
Nairobi
26 146 mi E190 Jan 27, 2026
VFA → CPT Cape Town Int'l
Cape Town
24 1185 mi B738 Jan 29, 2026
SHJ → MGQ Mogadishu
Mogadishu
24 1750 mi B733 Jan 18, 2026
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Jan 31, 2026 06:06
Coverage: Observed routes only