Kenya Airways

ICAO: KQA Active as of Dec 11, 2025

112

Active Routes

1756

Flight Observations

53

Unique Destinations

52

Origin Airports

1500

Avg Route Distance (mi)

7478

Longest Route (mi)

2

Domestic Routes

98

International Routes
About Kenya Airways

Kenya Airways (ICAO: KQA) is the flag carrier of Kenya, offering extensive air travel services across Africa and beyond.

Kenya Airways was established on January 22, 1977, following the dissolution of East African Airways. It commenced operations on February 4, 1977, and was initially government-owned before being privatized in 1996, becoming the first African flag carrier to successfully do so. Today, it operates as a public-private partnership. The airline's head office is located in Embakasi, Nairobi, with its primary operational base and main hub at Jomo Kenyatta International Airport (JKIA) in Nairobi.

As of September 2024, Kenya Airways operates a fleet of 34 aircraft, including 13 Embraer E190s, 9 Boeing 787-8 Dreamliners, 8 Boeing 737-800s, and 4 Boeing 737 freighters (2 Boeing 737-300F and 2 Boeing 737-800F). The airline has expressed plans to become an all-Boeing airline, retiring its non-Boeing aircraft, and aims to expand its fleet to 53 planes by 2029. Kenya Airways flies to 51 destinations worldwide, with a strong focus on Africa, serving 43 African cities, and carrying over three million passengers annually. Its route network is designed to connect Africa to the world and the world to Africa through its Nairobi hub.

Kenya Airways has been a member of the SkyTeam Alliance since 2007, becoming a full member in 2010. It holds the distinction of being the only African carrier within this global alliance. The airline offers two main cabin classes: Premier World (Business Class), featuring lie-flat seats on wide-body aircraft, and Economy Class. Notable services include personal in-flight entertainment systems with movies, Wi-Fi on some aircraft, complimentary hot meals and beverages on international flights, and access to the exclusive Simba and Pride Lounges at Jomo Kenyatta International Airport for eligible passengers. Additionally, "Economy Comfort" seats are available for a fee, offering extra legroom and a second armrest.

What Travelers Say

What Travelers Love:

  • Good Aircraft Condition and Attentive Staff: Many travelers appreciate the well-maintained condition of the planes, often reporting on-time flights, and praising the attentive and friendly cabin crew.
  • Quality Catering and Comfortable Seating: Some passengers highlight excellent pre-ordered meals and comfortable seats, even in Economy Class, on various routes. Business Class lie-flat seats are often highly rated.
  • In-flight Entertainment and Legroom: Reviews sometimes commend the decent selection of in-flight movies and generally good legroom, especially in Economy.

Common Complaints:

  • Frequent Cancellations and Delays: A recurring concern among travelers is the airline's unreliability, including flight cancellations on short notice and significant delays, often accompanied by poor communication.
  • Poor Customer Service: Passengers frequently report difficulties in reaching customer service, encountering unhelpful or arrogant staff, and struggling with rebooking issues and mishandled baggage.
  • Inconsistent Onboard Experience and Cramped Seating: Some reviewers note an inconsistent onboard service quality. There are specific complaints about cramped conditions on certain regional Embraer aircraft and unannounced aircraft downgrades affecting passenger comfort.

Overall sentiment regarding Kenya Airways is mixed. While the airline receives praise for aspects like cabin crew attentiveness and in-flight meals, a considerable number of travelers express strong dissatisfaction due to operational inconsistencies, particularly concerning frequent delays and cancellations, and a perceived lack of effective customer support during such disruptions. Skytrax has certified Kenya Airways as a 3-Star airline, noting a "steady decline of service quality onboard" and a "poor airport experience in Nairobi."

Safety Information

Kenya Airways has a rigorous commitment to safety, validated by several international certifications. The airline holds the IATA Operational Safety Audit (IOSA) certification, signifying its adherence to global safety standards. Furthermore, in November 2023, it received accreditation from IATA's Safety Audit for Ground Operations (ISAGO), recognizing its outstanding ground services and safety protocols. Kenya Airways also possesses the Third Country Operator (TCO) authorisation certificate from the European Union Aviation Safety Agency (EASA), which permits it to operate within European airspace. Kenya was not included on the EU Air Safety List (blacklist) as of November 2023. Although there was a temporary revocation of a license to maintain UK-registered aircraft in June 2022 due to a compliance audit failure related to temperature control devices, Kenya Airways has since demonstrated renewed compliance, successfully operating its first flight with EASA-accredited crew in September 2024.

Historically, Kenya Airways experienced a fatal accident in January 2000, when Flight 431, an Airbus A310, crashed off Abidjan, resulting in 169 fatalities. Another incident in July 1989 involved a Boeing 707 overrunning the runway due to brake failure. More recently, minor incidents include a bird strike in May 2024 at Kisumu, an engine shutdown in flight in June 2019, and a loss of communication incident over Germany in September 2021. In October 2023, a Kenya Airways flight (KQ100) from Nairobi to London was diverted due to a "possible security threat," which was later deemed to have "low credibility," highlighting the airline's adherence to stringent safety protocols.

As of March 2023, the average age of Kenya Airways' 32-aircraft fleet is 13.5 years, with its Boeing 787-8 Dreamliners being the youngest at an average of 8.5 years. This fleet age is relatively younger compared to the broader African average of 17 years. The airline plans to focus on mid-life fleet upgrades and fuel-efficiency retrofits to enhance operational performance. Overall, Kenya Airways maintains a strong safety assessment, with Airline Ratings giving it a 7/7 safety rating. Its commitment to safety is recognized by its high standing in African aviation, with Kenya ranking second in Africa for aviation safety standards with a 91.77% score in the 2022 ICAO security audit. The airline received the British Safety Council International Safety Award in 2014 and was awarded 1st Runner's Up in the service category under the National Safety Awards in April 2024.

Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
MBA → NBO
Moi International Airport → Jomo Kenyatta Int'l
263 miles
205 flights
B738
EBB → NBO
Entebbe International Airport → Jomo Kenyatta Int'l
324 miles
173 flights
E190
KGL → NBO
Kigali International Airport → Jomo Kenyatta Int'l
471 miles
131 flights
B738
JUB → NBO
Juba International Airport → Jomo Kenyatta Int'l
565 miles
62 flights
E190
FIH → NBO
Ndjili International Airport → Jomo Kenyatta Int'l
1499 miles
55 flights
E190
JNB → NBO
O.R. Tambo International Airport → Jomo Kenyatta Int'l
1811 miles
52 flights
B733
52 flights
E190
42 flights
E190
TNR → NBO
Ivato Airport → Jomo Kenyatta Int'l
1405 miles
37 flights
E190
36 flights
B733
Top Destinations
NBO (HKJK)
Jomo Kenyatta Int'l
Nairobi
1174 flights
41 routes
DLA (FKKD)
Douala Int'l
Douala
66 flights
3 routes
ACC (DGAA)
Kotoka Int'l
Accra
53 flights
3 routes
DSS (GOBD)
Blaise Diagne
Diass
36 flights
2 routes
MGQ (HCMM)
Mogadishu
Mogadishu
29 flights
2 routes
EDL (HKEL)
Eldoret Int'l
Eldoret
29 flights
1 route
NDJ (FTTJ)
N'Djamena Int'l
N'Djamena
28 flights
1 route
ABJ (DIAP)
Port Bouet (Felix Houphouet Boigny Int'l)
Abidjan
27 flights
3 routes
APL (FQNP)
Nampula
Nampula
24 flights
1 route
CPT (FACT)
Cape Town Int'l
Cape Town
21 flights
2 routes
Top Origin Airports
MBA (HKMO)
Moi International Airport
Mombasa
205 flights
1 route
EBB (HUEN)
Entebbe International Airport
Kampala
173 flights
1 route
NBO (HKJK)
Jomo Kenyatta International Airport
Nairobi
143 flights
35 routes
KGL (HRYR)
Kigali International Airport
Kigali
131 flights
1 route
SHJ (OMSJ)
Sharjah International Airport
Sharjah
82 flights
6 routes
ABJ (DIAP)
Félix-Houphouët-Boigny International Airport
Abidjan
78 flights
4 routes
DLA (FKKD)
Douala International Airport
Douala
65 flights
4 routes
JUB (HJJJ)
Juba International Airport
Juba
62 flights
1 route
FIH (FZAA)
Ndjili International Airport
Kinshasa
55 flights
1 route
MRU (FIMP)
Sir Seewoosagur Ramgoolam International Airport
Plaine Magnien
52 flights
1 route
Top Border Crossing Flights
NBO (HKJK)
Jomo Kenyatta International Airport
Nairobi, KE
1174 flights
41 routes
DLA (FKKD)
Douala International Airport
Douala, CM
66 flights
3 routes
ACC (DGAA)
Kotoka International Airport
Accra, GH
53 flights
3 routes
DSS (GOBD)
Blaise Diagne International Airport
Diass, SN
36 flights
2 routes
MGQ (HCMM)
Aden Adde International Airport
Mogadishu, SO
29 flights
2 routes
EDL (HKEL)
Eldoret International Airport
Eldoret, KE
29 flights
1 route
NDJ (FTTJ)
N'Djamena International Airport
N'Djamena, TD
28 flights
1 route
ABJ (DIAP)
Félix-Houphouët-Boigny International Airport
Abidjan, CI
27 flights
3 routes
Longest Routes
JFK → NBO
John F Kennedy International Airport → Jomo Kenyatta Int'l
7478 mi
NBO → JFK
Jomo Kenyatta International Airport → John F Kennedy Intl
7384 mi
NBO → BKK
Jomo Kenyatta International Airport → Suvarnabhumi Bangkok Int'l
4494 mi
BKK → NBO
Suvarnabhumi Airport → Jomo Kenyatta Int'l
4494 mi
AMS → NBO
Amsterdam Airport Schiphol → Jomo Kenyatta Int'l
4291 mi
Shortest Routes
DAR → ZNZ
Julius Nyerere International Airport → Zanzibar
45 mi
ZNZ → DAR
Abeid Amani Karume International Airport → Dar es Salaam
45 mi
NLA → FBM
Simon Mwansa Kapwepwe International Airport → Lubumbashi Int'l
124 mi
FBM → NLA
Lubumbashi International Airport → Kapwepwe International
124 mi
LFW → LOS
Lomé–Tokoin International Airport → Murtala Mohammed Int'l
145 mi
All Routes
112 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
MBA → NBO Jomo Kenyatta Int'l
Nairobi
205 263 mi B738 Dec 11, 2025
EBB → NBO Jomo Kenyatta Int'l
Nairobi
173 324 mi E190 Dec 10, 2025
KGL → NBO Jomo Kenyatta Int'l
Nairobi
131 471 mi B738 Dec 11, 2025
JUB → NBO Jomo Kenyatta Int'l
Nairobi
62 565 mi E190 Dec 10, 2025
FIH → NBO Jomo Kenyatta Int'l
Nairobi
55 1499 mi E190 Dec 11, 2025
JNB → NBO Jomo Kenyatta Int'l
Nairobi
52 1811 mi B733 Dec 11, 2025
MRU → NBO Jomo Kenyatta Int'l
Nairobi
52 1928 mi E190 Dec 3, 2025
BJM → NBO Jomo Kenyatta Int'l
Nairobi
42 544 mi E190 Dec 10, 2025
TNR → NBO Jomo Kenyatta Int'l
Nairobi
37 1405 mi E190 Dec 4, 2025
NDJ → DLA Douala Int'l
Douala
36 670 mi B733 Dec 10, 2025
ABJ → DSS Blaise Diagne
Diass
35 1106 mi B738 Dec 8, 2025
MGQ → NBO Jomo Kenyatta Int'l
Nairobi
32 624 mi B733 Dec 5, 2025
ROB → ACC Kotoka Int'l
Accra
30 703 mi B738 Dec 10, 2025
SHJ → EDL Eldoret Int'l
Eldoret
29 2192 mi B733 Nov 26, 2025
HAH → NBO Jomo Kenyatta Int'l
Nairobi
29 830 mi E190 Dec 10, 2025
ZNZ → NBO Jomo Kenyatta Int'l
Nairobi
28 374 mi E190 Nov 27, 2025
DLA → NDJ N'Djamena Int'l
N'Djamena
28 670 mi B733 Dec 10, 2025
ABJ → DLA Douala Int'l
Douala
28 945 mi E190 Dec 8, 2025
LLW → APL Nampula
Nampula
24 380 mi E190 Dec 10, 2025
DZA → NBO Jomo Kenyatta Int'l
Nairobi
22 979 mi E190 Dec 9, 2025
VFA → CPT Cape Town Int'l
Cape Town
19 1185 mi B738 Nov 30, 2025
JRO → NBO Jomo Kenyatta Int'l
Nairobi
18 146 mi E190 Nov 28, 2025
FNA → ACC Kotoka Int'l
Accra
18 918 mi B738 Dec 2, 2025
DLA → NBO Jomo Kenyatta Int'l
Nairobi
18 1916 mi E190 Dec 4, 2025
SHJ → MGQ Mogadishu
Mogadishu
18 1750 mi B733 Dec 7, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 06:04
Coverage: Observed routes only