Kenya Airways (ICAO: KQA) is the flag carrier of Kenya, offering extensive air travel services across Africa and beyond.
Kenya Airways was established on January 22, 1977, following the dissolution of East African Airways. It commenced operations on February 4, 1977, and was initially government-owned before being privatized in 1996, becoming the first African flag carrier to successfully do so. Today, it operates as a public-private partnership. The airline's head office is located in Embakasi, Nairobi, with its primary operational base and main hub at Jomo Kenyatta International Airport (JKIA) in Nairobi.
As of September 2024, Kenya Airways operates a fleet of 34 aircraft, including 13 Embraer E190s, 9 Boeing 787-8 Dreamliners, 8 Boeing 737-800s, and 4 Boeing 737 freighters (2 Boeing 737-300F and 2 Boeing 737-800F). The airline has expressed plans to become an all-Boeing airline, retiring its non-Boeing aircraft, and aims to expand its fleet to 53 planes by 2029. Kenya Airways flies to 51 destinations worldwide, with a strong focus on Africa, serving 43 African cities, and carrying over three million passengers annually. Its route network is designed to connect Africa to the world and the world to Africa through its Nairobi hub.
Kenya Airways has been a member of the SkyTeam Alliance since 2007, becoming a full member in 2010. It holds the distinction of being the only African carrier within this global alliance. The airline offers two main cabin classes: Premier World (Business Class), featuring lie-flat seats on wide-body aircraft, and Economy Class. Notable services include personal in-flight entertainment systems with movies, Wi-Fi on some aircraft, complimentary hot meals and beverages on international flights, and access to the exclusive Simba and Pride Lounges at Jomo Kenyatta International Airport for eligible passengers. Additionally, "Economy Comfort" seats are available for a fee, offering extra legroom and a second armrest.
What Travelers Love:
Common Complaints:
Overall sentiment regarding Kenya Airways is mixed. While the airline receives praise for aspects like cabin crew attentiveness and in-flight meals, a considerable number of travelers express strong dissatisfaction due to operational inconsistencies, particularly concerning frequent delays and cancellations, and a perceived lack of effective customer support during such disruptions. Skytrax has certified Kenya Airways as a 3-Star airline, noting a "steady decline of service quality onboard" and a "poor airport experience in Nairobi."
Kenya Airways has a rigorous commitment to safety, validated by several international certifications. The airline holds the IATA Operational Safety Audit (IOSA) certification, signifying its adherence to global safety standards. Furthermore, in November 2023, it received accreditation from IATA's Safety Audit for Ground Operations (ISAGO), recognizing its outstanding ground services and safety protocols. Kenya Airways also possesses the Third Country Operator (TCO) authorisation certificate from the European Union Aviation Safety Agency (EASA), which permits it to operate within European airspace. Kenya was not included on the EU Air Safety List (blacklist) as of November 2023. Although there was a temporary revocation of a license to maintain UK-registered aircraft in June 2022 due to a compliance audit failure related to temperature control devices, Kenya Airways has since demonstrated renewed compliance, successfully operating its first flight with EASA-accredited crew in September 2024.
Historically, Kenya Airways experienced a fatal accident in January 2000, when Flight 431, an Airbus A310, crashed off Abidjan, resulting in 169 fatalities. Another incident in July 1989 involved a Boeing 707 overrunning the runway due to brake failure. More recently, minor incidents include a bird strike in May 2024 at Kisumu, an engine shutdown in flight in June 2019, and a loss of communication incident over Germany in September 2021. In October 2023, a Kenya Airways flight (KQ100) from Nairobi to London was diverted due to a "possible security threat," which was later deemed to have "low credibility," highlighting the airline's adherence to stringent safety protocols.
As of March 2023, the average age of Kenya Airways' 32-aircraft fleet is 13.5 years, with its Boeing 787-8 Dreamliners being the youngest at an average of 8.5 years. This fleet age is relatively younger compared to the broader African average of 17 years. The airline plans to focus on mid-life fleet upgrades and fuel-efficiency retrofits to enhance operational performance. Overall, Kenya Airways maintains a strong safety assessment, with Airline Ratings giving it a 7/7 safety rating. Its commitment to safety is recognized by its high standing in African aviation, with Kenya ranking second in Africa for aviation safety standards with a 91.77% score in the 2022 ICAO security audit. The airline received the British Safety Council International Safety Award in 2014 and was awarded 1st Runner's Up in the service category under the National Safety Awards in April 2024.
| Route | Destination | Flights | Distance | Aircraft | Last Seen |
|---|---|---|---|---|---|
| MBA → NBO |
Jomo Kenyatta Int'l
Nairobi
|
205 | 263 mi | B738 | Dec 11, 2025 |
| EBB → NBO |
Jomo Kenyatta Int'l
Nairobi
|
173 | 324 mi | E190 | Dec 10, 2025 |
| KGL → NBO |
Jomo Kenyatta Int'l
Nairobi
|
131 | 471 mi | B738 | Dec 11, 2025 |
| JUB → NBO |
Jomo Kenyatta Int'l
Nairobi
|
62 | 565 mi | E190 | Dec 10, 2025 |
| FIH → NBO |
Jomo Kenyatta Int'l
Nairobi
|
55 | 1499 mi | E190 | Dec 11, 2025 |
| JNB → NBO |
Jomo Kenyatta Int'l
Nairobi
|
52 | 1811 mi | B733 | Dec 11, 2025 |
| MRU → NBO |
Jomo Kenyatta Int'l
Nairobi
|
52 | 1928 mi | E190 | Dec 3, 2025 |
| BJM → NBO |
Jomo Kenyatta Int'l
Nairobi
|
42 | 544 mi | E190 | Dec 10, 2025 |
| TNR → NBO |
Jomo Kenyatta Int'l
Nairobi
|
37 | 1405 mi | E190 | Dec 4, 2025 |
| NDJ → DLA |
Douala Int'l
Douala
|
36 | 670 mi | B733 | Dec 10, 2025 |
| ABJ → DSS |
Blaise Diagne
Diass
|
35 | 1106 mi | B738 | Dec 8, 2025 |
| MGQ → NBO |
Jomo Kenyatta Int'l
Nairobi
|
32 | 624 mi | B733 | Dec 5, 2025 |
| ROB → ACC |
Kotoka Int'l
Accra
|
30 | 703 mi | B738 | Dec 10, 2025 |
| SHJ → EDL |
Eldoret Int'l
Eldoret
|
29 | 2192 mi | B733 | Nov 26, 2025 |
| HAH → NBO |
Jomo Kenyatta Int'l
Nairobi
|
29 | 830 mi | E190 | Dec 10, 2025 |
| ZNZ → NBO |
Jomo Kenyatta Int'l
Nairobi
|
28 | 374 mi | E190 | Nov 27, 2025 |
| DLA → NDJ |
N'Djamena Int'l
N'Djamena
|
28 | 670 mi | B733 | Dec 10, 2025 |
| ABJ → DLA |
Douala Int'l
Douala
|
28 | 945 mi | E190 | Dec 8, 2025 |
| LLW → APL |
Nampula
Nampula
|
24 | 380 mi | E190 | Dec 10, 2025 |
| DZA → NBO |
Jomo Kenyatta Int'l
Nairobi
|
22 | 979 mi | E190 | Dec 9, 2025 |
| VFA → CPT |
Cape Town Int'l
Cape Town
|
19 | 1185 mi | B738 | Nov 30, 2025 |
| JRO → NBO |
Jomo Kenyatta Int'l
Nairobi
|
18 | 146 mi | E190 | Nov 28, 2025 |
| FNA → ACC |
Kotoka Int'l
Accra
|
18 | 918 mi | B738 | Dec 2, 2025 |
| DLA → NBO |
Jomo Kenyatta Int'l
Nairobi
|
18 | 1916 mi | E190 | Dec 4, 2025 |
| SHJ → MGQ |
Mogadishu
Mogadishu
|
18 | 1750 mi | B733 | Dec 7, 2025 |
Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.