Jetstar Japan

Jetstar Japan maintains a generally positive safety profile, particularly within the context of low-cost carriers.

• Recent safety record and any notable incidents (or lack thereof): Jetstar Japan has a strong safety record with no fatal accidents. However, the airline has experienced various non-fatal incidents. These include a bomb hoax on an A320 near Nagoya in January 2023, a flight attendant injury during landing in Kochi in June 2022, a dropped seal incident at Sapporo and Tokyo in April 2022, and a runway excursion at Manila in December 2019. Other incidents involved unreliable airspeeds and a burning odor in the cockpit.
• Regulatory certifications (IOSA, FAA compliance, EU safety list status): The Japanese Ministry of Land, Infrastructure, and Transport (MLIT) granted Jetstar Japan its Air Operator's Certificate (AOC) in April 2012, certifying its operational policies and procedures for domestic flights. While the broader Jetstar Group has been recognized for its safety, Jetstar Japan was noted as being absent from the International Air Transport Association's (IATA) Operational Safety Audit (IOSA) registry as of January 2022. However, this absence does not imply the airline is unsafe, as IOSA compliance signifies adherence to very stringent safety rules.
• Fleet age and maintenance reputation: Jetstar Japan operates an all-Airbus A320 family fleet. While specific average fleet age data for Jetstar Japan itself is not readily available, the Jetstar Group as a whole emphasizes operating a modern fleet, with sister airlines undergoing rejuvenation programs to maintain young fleet ages. Engineering and maintenance teams are present at its main operational bases to ensure smooth flight operations and safety.
• Overall safety assessment based on available data: Jetstar Japan holds a high 7/7 safety rating from AirlineRatings.com. This high rating, combined with the lack of fatal accidents and regulatory approval from Japanese authorities, indicates a commitment to safety within its operations. The Jetstar Group has also been listed among the "Top 10 safest LCCs in the world".
• Any safety awards or recognitions: The Jetstar Group, encompassing Jetstar Japan, has been recognized by AirlineRatings.com in its "Top 10 safest LCCs in the world" for both 2019 and 2023. While not direct safety awards, Jetstar Japan also received "Best Perceived Value in Domestic Transportation" awards in the Japanese Customer Satisfaction Index (JCSI) Survey in 2013 and 2014, reflecting positive public perception of its service quality.