Jeju Air

ICAO: JJA Active as of Dec 11, 2025

114

Active Routes

1823

Flight Observations

39

Unique Destinations

50

Origin Airports

1235

Avg Route Distance (mi)

3279

Longest Route (mi)

0

Domestic Routes

100

International Routes
About Jeju Air

Jeju Air (ICAO: JJA) is a prominent South Korean low-cost carrier, offering extensive domestic and international flights across the Asia-Pacific region.

Jeju Air was established on January 25, 2005, as a collaborative venture between the Aekyung Group and the government of Jeju Province. It holds the distinction of being the first and largest low-cost airline in South Korea, commencing its first commercial flight on June 5, 2006.

The airline's headquarters are located in Jeju City, with its primary operational base at Jeju International Airport (CJU). Additionally, it maintains significant operating bases at Busan, Seoul–Gimpo, and Seoul–Incheon airports. As of October 2025, Jeju Air operates a fleet of 43 passenger aircraft, which includes Boeing 737-800NG and next-generation B737-8 models. The airline is actively pursuing fleet modernization, with plans to introduce 40 Boeing 737 MAX 8 aircraft and aims to reduce its average fleet age to five years or less by 2030. Jeju Air's route network encompasses scheduled domestic services, notably the world's busiest Gimpo–Jeju route, and extends to international destinations in 48 cities across the Asia-Pacific region, including Japan, China, Oceania (Guam, Saipan), and Southeast Asia (Philippines, Thailand, Vietnam, Laos, Singapore) with over 66 routes. Jeju Air is also a founding member of the Value Alliance, recognized as the world's first pan-regional low-cost carrier alliance. The airline primarily offers Economy Class, but also features a "Biz Lite" (premium economy) cabin, which provides wider seats, increased legroom, priority check-in, a 30kg free checked baggage allowance, expedited baggage claim, complimentary in-flight meals, and amenity kits on select routes. Standard economy flights generally do not include complimentary meals or in-flight entertainment, which are available for purchase.

What Travelers Say

Recent traveler reviews for Jeju Air highlight both positive experiences and areas for improvement.

What Travelers Love:

  • Friendly and helpful crew: Many passengers commend the ground and cabin staff for their kindness, friendliness, and willingness to assist.
  • Affordable fares: Jeju Air is frequently praised for its economical flight options, making air travel more accessible.
  • Punctuality: Several reviews indicate that flights often depart and arrive on schedule.
  • Biz Lite cabin comfort: Travelers appreciate the enhanced comfort of the "Biz Lite" premium economy, citing wider seats, extra legroom, and included amenities as good value.

Common Complaints:

  • Lack of complimentary amenities: As a low-cost carrier, the absence of free food, beverages (including water on some flights), and in-flight entertainment in Economy Class is a recurring complaint, especially on longer flights.
  • Uncomfortable seating: Some travelers find the Economy Class seats to be tight and uncomfortable, particularly for extended journeys.
  • Poor customer service: Numerous reports detail difficulties with customer service, including language barriers for foreign travelers, unhelpful responses to issues like missed flights due to visa problems, and complications with booking changes or cancellations.
  • Strict baggage policies and high fees: Passengers have expressed frustration over strict carry-on rules, unexpected airport charges for excess baggage, and difficulties in adding extra luggage online.

Overall, Jeju Air is often chosen for its competitive pricing on short-to-medium haul routes, and its crew is frequently lauded for their service. However, the airline's "no-frills" model can lead to dissatisfaction regarding onboard amenities and customer support, especially for complex issues or longer flights.

Safety Information

Jeju Air's safety record has faced significant scrutiny following a recent fatal incident.

On December 29, 2024, Jeju Air Flight 2216, a Boeing 737-800 traveling from Bangkok to Muan, experienced a runway excursion at Muan International Airport. This tragic event resulted in 179 fatalities out of 181 occupants and marked the first fatal accident in Jeju Air's history. The incident is currently under investigation, with initial findings suggesting a bird strike and subsequent issues with landing gear deployment. Prior to this, in March 2022, the Ministry of Land, Infrastructure and Transport of Korea temporarily halted two of Jeju Air's flights due to failures in adhering to safety protocols. In 2021, Jeju Air was investigated and fined after one of its aircraft was operated with a damaged wing, a defect that the crew had reportedly failed to identify after a landing incident. Historical incidents include a runway overshoot in 2007, a burst tire during landing in 2018, an autopilot malfunction in 2019, and a loss of cabin pressure in 2015.

While specific details on IOSA, FAA compliance, or EU safety list status were not explicitly found, Jeju Air's CEO has stated the airline adheres to global maintenance standards. However, the recent crash has prompted intensified scrutiny from South Korean authorities. As of October 2025, Jeju Air's passenger fleet consists of 43 aircraft with an average age of 13.1 years, a reduction from 14 years at the end of the previous year. The airline aims to significantly decrease the average fleet age to five years or less by 2030 through its modernization program. Following the December 2024 crash, the airline's maintenance records and high aircraft utilization rates, which exceeded most other low-cost carriers globally, have come under close examination. From 2020 to 2022, Jeju Air incurred more fines and suspensions for regulatory violations than any other South Korean airline, and its practice of outsourcing maintenance overseas has also been questioned.

In terms of overall safety assessment, Jeju Air's record is under considerable review, particularly after the fatal crash in December 2024. Although it was recognized by AirlineRatings.com as one of the best low-cost airlines globally in 2024 and received an 'A' safety grade from the South Korean government a year before the fatal accident, the more recent May 2025 evaluation by the Ministry of Land, Infrastructure and Transport resulted in an 'F' (very poor) safety rating. This, combined with the high aircraft utilization rates and a history of fines and suspensions for safety breaches, indicates significant concerns regarding its safety management and operational practices.

Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
208 flights
B738
111 flights
B38M
57 flights
B738
TAE → CJU
Daegu Airport → Jeju Int'l
206 miles
55 flights
B738
53 flights
B738
50 flights
B38M
HIJ → ICN
Hiroshima Airport → Incheon Int'l
419 miles
47 flights
B738
MYJ → ICN
Matsuyama Airport → Incheon Int'l
432 miles
46 flights
B738
43 flights
B38M
Top Destinations
ICN (RKSI)
Incheon Int'l
Seoul (Incheon)
675 flights
37 routes
CJU (RKPC)
Jeju Int'l
Jeju
380 flights
9 routes
PUS (RKPK)
Gimhae Int'l
Busan
175 flights
16 routes
GMP (RKSS)
Gimpo Int'l
Seoul
160 flights
4 routes
KIX (RJBB)
Kansai Int'l
Izumisano
59 flights
3 routes
FUK (RJFF)
Fukuoka
Fukuoka
56 flights
2 routes
NRT (RJAA)
Narita Int'l
Tokyo (Narita)
52 flights
2 routes
MYJ (RJOM)
Matsuyama
Matsuyama
43 flights
1 route
FSZ (RJNS)
Shizuoka
Shizuoka
38 flights
1 route
CEB (RPVM)
Mactan-Cebu Int'l
Lapu-Lapu City
25 flights
3 routes
Top Origin Airports
ICN (RKSI)
Incheon International Airport
Seoul
309 flights
30 routes
GMP (RKSS)
Gimpo International Airport
Seoul
222 flights
4 routes
CJU (RKPC)
Jeju International Airport
Jeju City
167 flights
6 routes
PUS (RKPK)
Gimhae International Airport
Busan
123 flights
11 routes
KIX (RJBB)
Kansai International Airport
Osaka
86 flights
3 routes
TAG (RPSP)
Bohol-Panglao International Airport
Panglao
77 flights
2 routes
TAE (RKTN)
Daegu Airport
Daegu
63 flights
2 routes
CJJ (RKTU)
Cheongju International Airport/Cheongju Air Base (K-59/G-513)
Cheongju
59 flights
1 route
SPN (PGSN)
Saipan International Airport
I Fadang, Saipan
53 flights
1 route
HIJ (RJOA)
Hiroshima Airport
Hiroshima
47 flights
1 route
Top Border Crossing Flights
ICN (RKSI)
Incheon International Airport
Seoul (Incheon), KR
675 flights
37 routes
CJU (RKPC)
Jeju International Airport
Jeju, KR
380 flights
9 routes
PUS (RKPK)
Gimhae International Airport
Busan, KR
175 flights
16 routes
GMP (RKSS)
Gimpo International Airport
Seoul, KR
160 flights
4 routes
KIX (RJBB)
Kansai International Airport
Izumisano, JP
59 flights
3 routes
FUK (RJFF)
Fukuoka Airport
Fukuoka, JP
56 flights
2 routes
NRT (RJAA)
Narita International Airport
Tokyo (Narita), JP
52 flights
2 routes
MYJ (RJOM)
Matsuyama Airport
Matsuyama, JP
43 flights
1 route
Longest Routes
DPS → ICN
Denpasar I Gusti Ngurah Rai International Airport → Incheon Int'l
3279 mi
ANC → CTS
Ted Stevens Anchorage International Airport → New Chitose
3167 mi
BTH → ICN
Hang Nadim International Airport → Incheon Int'l
2888 mi
SIN → ICN
Singapore Changi Airport → Incheon Int'l
2878 mi
ICN → SIN
Incheon International Airport → Singapore Changi
2878 mi
Shortest Routes
KWJ → CJU
Gwangju Airport → Jeju Int'l
113 mi
CJU → KWJ
Jeju International Airport → Gwangju
113 mi
FUK → PUS
Fukuoka Airport → Gimhae Int'l
140 mi
PUS → FUK
Gimhae International Airport → Fukuoka
140 mi
PUS → CJU
Gimhae International Airport → Jeju Int'l
181 mi
All Routes
114 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
GMP → CJU Jeju Int'l
Jeju
208 280 mi B738 Dec 10, 2025
CJU → GMP Gimpo Int'l
Seoul
111 280 mi B38M Dec 10, 2025
CJJ → CJU Jeju Int'l
Jeju
59 229 mi B738 Dec 10, 2025
TAG → ICN Incheon Int'l
Seoul (Incheon)
57 1936 mi B738 Dec 9, 2025
TAE → CJU Jeju Int'l
Jeju
55 206 mi B738 Dec 6, 2025
SPN → ICN Incheon Int'l
Seoul (Incheon)
53 1945 mi B738 Dec 9, 2025
ICN → KIX Kansai Int'l
Izumisano
50 536 mi B38M Nov 19, 2025
HIJ → ICN Incheon Int'l
Seoul (Incheon)
47 419 mi B738 Dec 9, 2025
MYJ → ICN Incheon Int'l
Seoul (Incheon)
46 432 mi B738 Dec 10, 2025
ICN → MYJ Matsuyama
Matsuyama
43 432 mi B38M Nov 29, 2025
ICN → FSZ Shizuoka
Shizuoka
38 681 mi B738 Nov 17, 2025
WEH → ICN Incheon Int'l
Seoul (Incheon)
37 232 mi B38M Dec 7, 2025
KIX → ICN Incheon Int'l
Seoul (Incheon)
34 536 mi B738 Dec 11, 2025
ICN → NRT Narita Int'l
Tokyo (Narita)
34 1291 mi B738 Nov 20, 2025
UBN → ICN Incheon Int'l
Seoul (Incheon)
33 1217 mi B738 Dec 11, 2025
PUS → CJU Jeju Int'l
Jeju
31 181 mi B738 Sep 20, 2025
ICN → FUK Fukuoka
Fukuoka
30 350 mi B738 Dec 6, 2025
CRK → ICN Incheon Int'l
Seoul (Incheon)
29 1582 mi B738 Dec 10, 2025
VTE → ICN Incheon Int'l
Seoul (Incheon)
28 1977 mi B738 Dec 8, 2025
NRT → ICN Incheon Int'l
Seoul (Incheon)
28 782 mi B738 Dec 5, 2025
GUM → ICN Incheon Int'l
Seoul (Incheon)
27 2008 mi B738 Oct 11, 2025
KIX → PUS Gimhae Int'l
Busan
26 362 mi B738 Nov 10, 2025
KIX → GMP Gimpo Int'l
Seoul
26 520 mi B738 Dec 5, 2025
PUS → FUK Fukuoka
Fukuoka
26 140 mi B738 Dec 9, 2025
CEB → ICN Incheon Int'l
Seoul (Incheon)
25 1885 mi B38M Nov 20, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 06:00
Coverage: Observed routes only