Jeju Air (ICAO: JJA) is a prominent South Korean low-cost carrier, offering extensive domestic and international flights across the Asia-Pacific region.
Jeju Air was established on January 25, 2005, as a collaborative venture between the Aekyung Group and the government of Jeju Province. It holds the distinction of being the first and largest low-cost airline in South Korea, commencing its first commercial flight on June 5, 2006.
The airline's headquarters are located in Jeju City, with its primary operational base at Jeju International Airport (CJU). Additionally, it maintains significant operating bases at Busan, Seoul–Gimpo, and Seoul–Incheon airports. As of October 2025, Jeju Air operates a fleet of 43 passenger aircraft, which includes Boeing 737-800NG and next-generation B737-8 models. The airline is actively pursuing fleet modernization, with plans to introduce 40 Boeing 737 MAX 8 aircraft and aims to reduce its average fleet age to five years or less by 2030. Jeju Air's route network encompasses scheduled domestic services, notably the world's busiest Gimpo–Jeju route, and extends to international destinations in 48 cities across the Asia-Pacific region, including Japan, China, Oceania (Guam, Saipan), and Southeast Asia (Philippines, Thailand, Vietnam, Laos, Singapore) with over 66 routes. Jeju Air is also a founding member of the Value Alliance, recognized as the world's first pan-regional low-cost carrier alliance. The airline primarily offers Economy Class, but also features a "Biz Lite" (premium economy) cabin, which provides wider seats, increased legroom, priority check-in, a 30kg free checked baggage allowance, expedited baggage claim, complimentary in-flight meals, and amenity kits on select routes. Standard economy flights generally do not include complimentary meals or in-flight entertainment, which are available for purchase.
Recent traveler reviews for Jeju Air highlight both positive experiences and areas for improvement.
What Travelers Love:
Common Complaints:
Overall, Jeju Air is often chosen for its competitive pricing on short-to-medium haul routes, and its crew is frequently lauded for their service. However, the airline's "no-frills" model can lead to dissatisfaction regarding onboard amenities and customer support, especially for complex issues or longer flights.
Jeju Air's safety record has faced significant scrutiny following a recent fatal incident.
On December 29, 2024, Jeju Air Flight 2216, a Boeing 737-800 traveling from Bangkok to Muan, experienced a runway excursion at Muan International Airport. This tragic event resulted in 179 fatalities out of 181 occupants and marked the first fatal accident in Jeju Air's history. The incident is currently under investigation, with initial findings suggesting a bird strike and subsequent issues with landing gear deployment. Prior to this, in March 2022, the Ministry of Land, Infrastructure and Transport of Korea temporarily halted two of Jeju Air's flights due to failures in adhering to safety protocols. In 2021, Jeju Air was investigated and fined after one of its aircraft was operated with a damaged wing, a defect that the crew had reportedly failed to identify after a landing incident. Historical incidents include a runway overshoot in 2007, a burst tire during landing in 2018, an autopilot malfunction in 2019, and a loss of cabin pressure in 2015.
While specific details on IOSA, FAA compliance, or EU safety list status were not explicitly found, Jeju Air's CEO has stated the airline adheres to global maintenance standards. However, the recent crash has prompted intensified scrutiny from South Korean authorities. As of October 2025, Jeju Air's passenger fleet consists of 43 aircraft with an average age of 13.1 years, a reduction from 14 years at the end of the previous year. The airline aims to significantly decrease the average fleet age to five years or less by 2030 through its modernization program. Following the December 2024 crash, the airline's maintenance records and high aircraft utilization rates, which exceeded most other low-cost carriers globally, have come under close examination. From 2020 to 2022, Jeju Air incurred more fines and suspensions for regulatory violations than any other South Korean airline, and its practice of outsourcing maintenance overseas has also been questioned.
In terms of overall safety assessment, Jeju Air's record is under considerable review, particularly after the fatal crash in December 2024. Although it was recognized by AirlineRatings.com as one of the best low-cost airlines globally in 2024 and received an 'A' safety grade from the South Korean government a year before the fatal accident, the more recent May 2025 evaluation by the Ministry of Land, Infrastructure and Transport resulted in an 'F' (very poor) safety rating. This, combined with the high aircraft utilization rates and a history of fines and suspensions for safety breaches, indicates significant concerns regarding its safety management and operational practices.
| Route | Destination | Flights | Distance | Aircraft | Last Seen |
|---|---|---|---|---|---|
| GMP → CJU |
Jeju Int'l
Jeju
|
208 | 280 mi | B738 | Dec 10, 2025 |
| CJU → GMP |
Gimpo Int'l
Seoul
|
111 | 280 mi | B38M | Dec 10, 2025 |
| CJJ → CJU |
Jeju Int'l
Jeju
|
59 | 229 mi | B738 | Dec 10, 2025 |
| TAG → ICN |
Incheon Int'l
Seoul (Incheon)
|
57 | 1936 mi | B738 | Dec 9, 2025 |
| TAE → CJU |
Jeju Int'l
Jeju
|
55 | 206 mi | B738 | Dec 6, 2025 |
| SPN → ICN |
Incheon Int'l
Seoul (Incheon)
|
53 | 1945 mi | B738 | Dec 9, 2025 |
| ICN → KIX |
Kansai Int'l
Izumisano
|
50 | 536 mi | B38M | Nov 19, 2025 |
| HIJ → ICN |
Incheon Int'l
Seoul (Incheon)
|
47 | 419 mi | B738 | Dec 9, 2025 |
| MYJ → ICN |
Incheon Int'l
Seoul (Incheon)
|
46 | 432 mi | B738 | Dec 10, 2025 |
| ICN → MYJ |
Matsuyama
Matsuyama
|
43 | 432 mi | B38M | Nov 29, 2025 |
| ICN → FSZ |
Shizuoka
Shizuoka
|
38 | 681 mi | B738 | Nov 17, 2025 |
| WEH → ICN |
Incheon Int'l
Seoul (Incheon)
|
37 | 232 mi | B38M | Dec 7, 2025 |
| KIX → ICN |
Incheon Int'l
Seoul (Incheon)
|
34 | 536 mi | B738 | Dec 11, 2025 |
| ICN → NRT |
Narita Int'l
Tokyo (Narita)
|
34 | 1291 mi | B738 | Nov 20, 2025 |
| UBN → ICN |
Incheon Int'l
Seoul (Incheon)
|
33 | 1217 mi | B738 | Dec 11, 2025 |
| PUS → CJU |
Jeju Int'l
Jeju
|
31 | 181 mi | B738 | Sep 20, 2025 |
| ICN → FUK |
Fukuoka
Fukuoka
|
30 | 350 mi | B738 | Dec 6, 2025 |
| CRK → ICN |
Incheon Int'l
Seoul (Incheon)
|
29 | 1582 mi | B738 | Dec 10, 2025 |
| VTE → ICN |
Incheon Int'l
Seoul (Incheon)
|
28 | 1977 mi | B738 | Dec 8, 2025 |
| NRT → ICN |
Incheon Int'l
Seoul (Incheon)
|
28 | 782 mi | B738 | Dec 5, 2025 |
| GUM → ICN |
Incheon Int'l
Seoul (Incheon)
|
27 | 2008 mi | B738 | Oct 11, 2025 |
| KIX → PUS |
Gimhae Int'l
Busan
|
26 | 362 mi | B738 | Nov 10, 2025 |
| KIX → GMP |
Gimpo Int'l
Seoul
|
26 | 520 mi | B738 | Dec 5, 2025 |
| PUS → FUK |
Fukuoka
Fukuoka
|
26 | 140 mi | B738 | Dec 9, 2025 |
| CEB → ICN |
Incheon Int'l
Seoul (Incheon)
|
25 | 1885 mi | B38M | Nov 20, 2025 |
Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.