JetBlue
Airline Statistics
595
Active Routes13183
Flight Observations128
Unique Destinations126
Origin Airports1266
Avg Route Distance (mi)3711
Longest Route (mi)2
Domestic Routes98
International RoutesAbout JetBlue
JetBlue Airways (ICAO: JBU) is an American low-cost airline known for its customer-centric approach and in-flight amenities.
JetBlue Airways was founded in August 1998 by David Neeleman, originally under the name "NewAir," and commenced operations on February 11, 2000, from New York's John F. Kennedy International Airport (JFK). The airline's vision was to provide a low-cost travel option that also offered a high-quality customer experience, including in-flight entertainment like live satellite TV and Sirius XM radio at every seat. JetBlue is headquartered in Long Island City, Queens, New York City.
The airline's main operational base is John F. Kennedy International Airport (JFK) in New York City. It also maintains several other key focus cities and hubs, including Boston Logan International Airport (BOS), Fort Lauderdale-Hollywood International Airport (FLL), Orlando International Airport (MCO), Los Angeles International Airport (LAX), and Luis Muñoz Marín International Airport (SJU) in San Juan, Puerto Rico.
JetBlue operates a streamlined, all-Airbus fleet, primarily consisting of the Airbus A320 family (A320-200, A321-200, A321neo, A321LR) and the Airbus A220-300 aircraft. While some older A320-200 aircraft have an average age of over 20 years, the newer A321neos and A321LRs average significantly younger at 4.3 and 2.4 years, respectively. The airline serves over 100 destinations across a broad network that spans the United States, the Caribbean, Latin America, and Europe. Recent international expansion includes transatlantic routes to cities like London (Heathrow and Gatwick), Amsterdam, Paris, Edinburgh, and Dublin. JetBlue is not a member of any of the major global airline alliances (Star Alliance, SkyTeam, or Oneworld) but has individual codeshare agreements with various airlines, including Aer Lingus, British Airways, Qatar Airways, and Turkish Airlines. Its "Northeast Alliance" partnership with American Airlines concluded in 2023. Notable services include its premium Mint cabin, offering lie-flat seats and personalized service on select long-haul and transatlantic routes, and Even More Space seating for additional legroom in the economy cabin.
Traveler Reviews
Recent traveler reviews indicate a mixed sentiment towards JetBlue, with strong appreciation for its onboard experience often contrasted with frustration over operational challenges.
What Travelers Love:
- In-flight Comfort and Amenities: Passengers consistently praise the complimentary Wi-Fi, diverse in-flight entertainment (including live TV), free snacks and beverages, and the generous legroom offered in economy class.
- Mint Premium Experience: The Mint cabin receives high marks for its lie-flat seats, private suites, enhanced dining options, and overall value on transcontinental and international routes. JetBlue was ranked the top airline for first/business class customer satisfaction in the J.D. Power 2025 North America Airline Satisfaction Study.
- Friendly Crew: Many travelers highlight the professional, friendly, and helpful demeanor of the cabin crew and airport staff.
Common Complaints:
- Flight Delays and Cancellations: A recurring and significant complaint among recent travelers is the frequency of flight delays, often with rolling postponements, and cancellations, which can lead to missed connections and extended airport waits.
- Customer Service Issues: Several reviews describe negative experiences with JetBlue's customer service, particularly concerning unhelpful or rude interactions with ground staff and phone support when dealing with flight disruptions.
- Baggage Fees: Some travelers express dissatisfaction with baggage policies, citing high checked bag fees, especially for domestic travel, and issues with carry-on allowances.
Overall sentiment suggests that while JetBlue continues to be appreciated for its comfortable cabins and unique in-flight amenities, particularly its Mint service, recent operational performance regarding punctuality and the associated customer service response to disruptions have become significant pain points for many travelers.
Safety Information
JetBlue Airways maintains a strong safety record and is considered a safe airline for air travel. Since its first flight in 2000, the airline has had no fatal accidents. While minor incidents, such as those related to turbulence or mechanical issues, have occurred, these are rare and are handled according to established safety protocols. A notable incident in 2005 involved JetBlue Flight 292, where the nose landing gear became stuck; however, the aircraft made a safe emergency landing with no injuries to the 140 passengers or six crew members.
As a U.S.-based carrier, JetBlue adheres to the rigorous safety guidelines established by federal aviation authorities, including the Federal Aviation Administration (FAA). The airline has a 7/7 safety rating from Airline Ratings, indicating a fatality-free record and successful completion of audits.
JetBlue operates a fleet that includes both newer and older aircraft, but its maintenance reputation is built on adherence to strict standards to ensure airworthiness. The airline emphasizes its commitment to safety through comprehensive pilot training and ongoing aircraft maintenance.
Based on available data, including its unblemished record of no fatal accidents, adherence to strict regulatory standards, and positive safety ratings, JetBlue is assessed as a very safe airline. In terms of safety recognitions, JetBlue's CEO, Joanna Geraghty, received the Flight Safety Foundation's Gloria Heath Trophy in 2024 for her contributions to civil aviation, including fostering an environment where personnel are empowered to report safety concerns. The airline also highlights internal "Exceptional Safety Performance" and "Outstanding Achievement" awards for its teams.
Route Network Map
Most Popular Routes
Top Destinations
Top Origin Airports
Top Border Crossing Flights
Longest Routes
Shortest Routes
All Routes
595 Total Routes| Route | Destination | Flights | Distance | Aircraft | Last Seen |
|---|---|---|---|---|---|
| SDQ → JFK |
John F Kennedy Intl
New York
|
299 | 1556 mi | A320 | Feb 5, 2026 |
| STI → JFK |
John F Kennedy Intl
New York
|
288 | 1481 mi | A321 | Feb 5, 2026 |
| PBI → HPN |
Westchester County
White Plains
|
239 | 1169 mi | A320 | Feb 5, 2026 |
| SJU → JFK |
John F Kennedy Intl
New York
|
206 | 1604 mi | A21N | Feb 5, 2026 |
| PBI → JFK |
John F Kennedy Intl
New York
|
190 | 1031 mi | A320 | Feb 5, 2026 |
| GEO → JFK |
John F Kennedy Intl
New York
|
189 | 2549 mi | A321 | Feb 5, 2026 |
| FLL → JFK |
John F Kennedy Intl
New York
|
187 | 1072 mi | A320 | Feb 4, 2026 |
| KIN → JFK |
John F Kennedy Intl
New York
|
166 | 1581 mi | A320 | Jan 18, 2026 |
| PBI → BOS |
Boston Logan Intl
Boston
|
165 | 1200 mi | A321 | Feb 5, 2026 |
| MBJ → FLL |
Fort Lauderdale Intl
Fort Lauderdale
|
163 | 543 mi | A320 | Feb 5, 2026 |
| PUJ → SJU |
Luis Munoz Marin Intl
San Juan
|
161 | 155 mi | A320 | Feb 5, 2026 |
| UVF → JFK |
John F Kennedy Intl
New York
|
157 | 2016 mi | A321 | Feb 5, 2026 |
| MBJ → JFK |
John F Kennedy Intl
New York
|
155 | 1551 mi | BCS3 | Feb 5, 2026 |
| PUJ → JFK |
John F Kennedy Intl
New York
|
146 | 1560 mi | A320 | Feb 4, 2026 |
| SJU → MCO |
Orlando Intl
Orlando
|
138 | 1190 mi | A320 | Feb 5, 2026 |
| MCO → SJU |
Luis Munoz Marin Intl
San Juan
|
135 | 1190 mi | A321 | Feb 5, 2026 |
| BOS → JFK |
John F Kennedy Intl
New York
|
120 | 187 mi | A320 | Feb 5, 2026 |
| ROC → JFK |
John F Kennedy Intl
New York
|
118 | 264 mi | BCS3 | Feb 5, 2026 |
| SDQ → BOS |
Boston Logan Intl
Boston
|
115 | 1657 mi | A321 | Feb 5, 2026 |
| PBI → LGA |
LaGuardia
New York
|
112 | 1038 mi | BCS3 | Feb 5, 2026 |
| SJU → FLL |
Fort Lauderdale Intl
Fort Lauderdale
|
112 | 1047 mi | A320 | Feb 5, 2026 |
| MCO → SDQ |
Las Americas
Punta Caucedo
|
109 | 1011 mi | A320 | Feb 5, 2026 |
| ISP → PBI |
Palm Beach Intl
West Palm Beach
|
109 | 1055 mi | A320 | Feb 4, 2026 |
| FLL → LAX |
Los Angeles Intl
Los Angeles
|
108 | 2341 mi | A321 | Jan 24, 2026 |
| FLL → DCA |
Reagan National
Washington
|
108 | 902 mi | BCS3 | Feb 5, 2026 |
Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.
Last Update: Feb 6, 2026 00:01
Coverage: Observed routes only