TUI Fly

ICAO: JAF Active as of Dec 11, 2025

208

Active Routes

1680

Flight Observations

70

Unique Destinations

69

Origin Airports

1355

Avg Route Distance (mi)

5291

Longest Route (mi)

4

Domestic Routes

96

International Routes
About TUI Fly

Jetairfly Airlines, now operating as TUI fly Belgium (ICAO: JAF), is a Belgian airline that is part of the larger TUI Group. The airline primarily focuses on leisure travel, offering both scheduled and charter flights to popular holiday destinations.

TUI fly Belgium's origins trace back to its establishment as Sunrise in 2002, serving as the home carrier for tour operator Jetair, a part of the TUI AG group. It was re-established as TUI Airlines Belgium on November 13, 2003, and subsequently renamed Jetairfly on November 23, 2005, as part of a rebranding effort around the Jetair trade name. The airline officially became TUI fly Belgium on October 19, 2016, aligning with the broader rebranding of all TUI Group airlines. Its registered office and headquarters are located at Brussels Airport in Zaventem, Flemish Brabant, Belgium.

The airline's main hub is Brussels Airport (BRU). It also maintains operational bases at several other airports in Belgium, including Antwerp, Liège, Ostend/Bruges, and Charleroi. Furthermore, it operates from international bases such as Lille Airport in France and Mohammed V International Airport Casablanca and Marrakesh Menara Airport in Morocco. TUI fly Belgium operates a fleet primarily consisting of modern Boeing aircraft, including the Boeing 737-700, Boeing 737-800, Boeing 737 MAX 8, Boeing 767-300ER, and Embraer 190. The airline has the Boeing 737 MAX 10 on order and plans to phase out its older 737-700 aircraft. Notably, TUI fly Belgium announced in February 2025 that it would cease all long-haul operations and phase out its sole Boeing 787-8 Dreamliner by November 2025.

As the second-largest Belgian airline, TUI fly Belgium offers a broad international route network with approximately 180 routes to over 100 airports. These destinations span across the Mediterranean, Red Sea, Caribbean, Canary Islands, Cape Verde Islands, Africa, and the United States, catering primarily to leisure and holiday travelers. The airline is not a member of any of the major global airline alliances like Star Alliance, SkyTeam, or Oneworld. However, it is an integral part of the TUI Group's airline alliance, sharing fleet and operational strategies with sister airlines such as TUI fly Netherlands, TUI fly Deutschland, TUI Airways, and TUI fly Nordic, under the "TUI BENELUX" strategy. TUI fly Belgium offers two main cabin classes: Economy Class and Fly Deluxe. On long-haul flights, Economy includes catering and non-alcoholic beverages, while Fly Deluxe provides enhanced services such as lounge access, fast-lane security at Brussels-Zaventem, premium meals with complimentary alcoholic beverages, extra legroom, and amenity kits. For short- and medium-haul routes, Economy typically offers a buy-on-board service, though standard catering is provided on certain routes (e.g., to Cabo Verde and Senegal), and Fly Deluxe offers premium meals, free alcoholic drinks, and similar airport benefits.

What Travelers Say

Traveler reviews for TUI fly Belgium are varied, reflecting both positive aspects and areas for improvement.

What Travelers Love:

  • Clean and Modern Aircraft: Passengers often commend the airline for its clean and well-maintained planes, particularly newer models like the Boeing 787 Dreamliner.
  • Professional Cabin Crew (sometimes): Some reviews highlight positive interactions with cabin crew, describing them as pleasant and helpful. One recent review specifically praised a hostess for a thorough safety explanation.
  • Value for Money (for leisure travel): As a leisure-focused airline, some travelers find the pricing competitive for holiday packages.

Common Complaints:

  • Customer Service Issues: A frequent complaint revolves around rude or unhelpful customer service, both inflight and on the ground.
  • Baggage Policies and Fees: Many travelers express frustration with strict carry-on weight enforcement and additional charges, noting that economy fares often do not include checked luggage, which must be purchased separately.
  • In-flight Amenities: Passengers often find the in-flight food to be of poor quality and the entertainment/WiFi options limited compared to other carriers.
  • Delays and Lack of Support: Some reviews report significant delays and a perceived lack of adequate support or refunds in cases of missed connections or flight disruptions.

Overall, the sentiment among travelers is mixed. While the airline is appreciated for its modern fleet and being a direct option for holiday destinations, many reviews suggest that the focus on cost-efficiency as a leisure carrier can lead to a less-than-premium customer experience, particularly regarding service and additional fees. The average rating on some platforms hovers around 3.5 out of 5 stars.

Safety Information

TUI fly Belgium maintains a safety record that, despite a few notable incidents, is generally supported by its commitment to regulatory standards and a modern fleet.

  • Recent Safety Record and Notable Incidents:
  • On January 8, 2025, a TUI Airlines Belgium Boeing 737-700 (registration OO-JAR) experienced a nose landing gear collapse while parked at Brussels Airport after completing a flight from Malaga. Fortunately, no passengers were on board, and no injuries were reported.
  • On December 16, 2024, a flight attendant sustained injuries at East Midlands Airport when they fell from a Boeing 737 due to the premature removal of mobile airstairs during flight preparations.
  • On August 7, 2024, passengers on a TUI fly Belgium flight (TB2252) from Greece to Brussels were evacuated via emergency slides following an alarm indicating a fire in the cargo hold. Investigations later found no evidence of a fire.
  • Other reported incidents include a Boeing 737-700 engine shutdown near Belgrade in May 2021, a Boeing 737-800 experiencing low hydraulic pressure near Zurich in August 2022, a Boeing 737-8 MAX transponder malfunction in February 2024, and a Boeing 737-8 MAX returning to Brussels in January 2025 after debris was found on the taxiway/runway.
  • Regulatory Certifications: TUI fly Belgium holds an ISO 14001 certification for its environmental management system, obtained in 2015. It was the first and only Belgian airline to achieve this recognition for its focus on sustainability and reducing its ecological footprint. The airline's training arm, TUI fly Academy Brussels, is an EASA Approved Training Organization (BE/ATO-215), demonstrating adherence to European aviation safety standards for crew training. The airline also complies with regulations for carrying assistance dogs in the cabin and allows certified child restraint systems on board, approved by EU member states, FAA, or Transport Canada.
  • Fleet Age and Maintenance Reputation: TUI fly Belgium emphasizes that it operates one of the "youngest and most modern fleet[s]" and that its aircraft comply with the "strictest international standards, both in terms of technology and in terms of safety". The average age of its fleet is approximately 7 years. The airline inaugurated its own maintenance hangar, "Jetairport," at Brussels Airport in autumn 2013.
  • Overall Safety Assessment: Based on the available data, TUI fly Belgium appears to maintain a robust safety framework, underlined by its modern fleet, adherence to international standards, and its own maintenance facilities. While a few operational incidents have occurred, including equipment malfunctions and a false alarm leading to an emergency evacuation, there is no indication of systemic safety failures. Its ISO 14001 certification highlights its commitment to operational excellence beyond just flight safety.
  • Safety Awards or Recognitions: While not a direct safety award, the ISO 14001 certification for environmental management indirectly reflects high operational standards and management quality.
Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
BRU → AGP
1080 miles
62 flights
B38M
62 flights
B738
42 flights
B38M
BRU → ALC
Brussels Airport → Alicante
907 miles
41 flights
B38M
34 flights
B38M
34 flights
E190
34 flights
B38M
RBA → ORY
Rabat-Salé Airport → Paris Orly
1118 miles
33 flights
B38M
BRU → TFS
Brussels Airport → Tenerife South (Reina Sofia)
1925 miles
33 flights
B738
30 flights
E190
Top Destinations
BRU (EBBR)
Brussels
Brussels
346 flights
45 routes
AGP (LEMG)
Malaga
Malaga
126 flights
3 routes
ALC (LEAL)
Alicante
Alicante / Benidorm / Costa Blanca
125 flights
4 routes
TFS (GCTS)
Tenerife South (Reina Sofia)
Tenerife
111 flights
7 routes
ORY (LFPO)
Paris Orly
Orly (near Paris)
87 flights
4 routes
EIN (EHEH)
Eindhoven
Eindhoven
80 flights
8 routes
OST (EBOS)
Ostend-Bruges Int'l
Ostend
54 flights
10 routes
PMI (LEPA)
Palma de Mallorca (or Son Sant Joan)
Palma de Mallorca
52 flights
4 routes
LPA (GCLP)
Gran Canaria Int'l
Gran Canaria
48 flights
5 routes
SSH (HESH)
Sharm El Sheikh
Sharm El Sheikh
43 flights
5 routes
Top Origin Airports
BRU (EBBR)
Brussels Airport
Zaventem
420 flights
44 routes
OST (EBOS)
Oostende-Brugge International Airport
Oostende
170 flights
12 routes
ANR (EBAW)
Antwerp International Airport (Deurne)
Antwerp
124 flights
10 routes
TFS (GCTS)
Tenerife Sur Airport
Tenerife
77 flights
6 routes
CMN (GMMN)
Mohammed V International Airport
Casablanca
75 flights
6 routes
EIN (EHEH)
Eindhoven Airport
Eindhoven
73 flights
11 routes
LIL (LFQQ)
Lille Airport
Lesquin
56 flights
4 routes
RBA (GMME)
Rabat-Salé Airport
Rabat
53 flights
2 routes
SSH (HESH)
Sharm El Sheikh International Airport
Sharm El Sheikh
49 flights
5 routes
NDR (GMMW)
Nador Al Aaroui International Airport
Al Aaroui
42 flights
2 routes
Top Border Crossing Flights
BRU (EBBR)
Brussels Airport
Brussels, BE
346 flights
45 routes
AGP (LEMG)
Málaga-Costa del Sol Airport
Malaga, ES
126 flights
3 routes
ALC (LEAL)
Alicante-Elche Miguel Hernández Airport
Alicante / Benidorm / Costa Blanca, ES
125 flights
4 routes
TFS (GCTS)
Tenerife Sur Airport
Tenerife, ES
111 flights
7 routes
ORY (LFPO)
Paris-Orly Airport
Orly (near Paris), FR
87 flights
4 routes
EIN (EHEH)
Eindhoven Airport
Eindhoven, NL
80 flights
8 routes
OST (EBOS)
Oostende-Brugge International Airport
Ostend, BE
54 flights
10 routes
PMI (LEPA)
Palma de Mallorca Airport
Palma de Mallorca, ES
52 flights
4 routes
Longest Routes
CUN → BRU
Cancún International Airport → Brussels
5291 mi
BRU → CUN
Brussels Airport → Cancun Int'l
5164 mi
PAE → BRU
Seattle Paine Field International Airport → Brussels
5138 mi
CUR → BRU
Hato International Airport → Brussels
4891 mi
PUJ → BRU
Punta Cana International Airport → Brussels
4546 mi
Shortest Routes
GPA → ZTH
Patras Araxos Agamemnon Airport → Zakynthos Int'l, Dionysios Solomos
40 mi
BVC → SID
Rabil Airport → Amilcar Cabral Int'l
42 mi
BOJ → VAR
Burgas Airport → Varna Int'l
48 mi
HER → CHQ
Heraklion International Nikos Kazantzakis Airport → Chania Int'l, Ioannis Daskalogiannis
60 mi
RHO → KGS
Diagoras Airport → Kos Island Int'l, Ippokratis (Hippocrates)
61 mi
All Routes
208 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
TFS → BRU Brussels
Brussels
62 1925 mi B738 Dec 11, 2025
BRU → AGP Malaga
Malaga
62 1080 mi B38M Dec 11, 2025
OST → ALC Alicante
Alicante / Benidorm / Costa Blanca
42 909 mi B38M Dec 11, 2025
BRU → ALC Alicante
Alicante / Benidorm / Costa Blanca
41 907 mi B38M Dec 11, 2025
CMN → ORY Paris Orly
Orly (near Paris)
34 1180 mi B38M Dec 7, 2025
OST → AGP Malaga
Malaga
34 1068 mi B38M Dec 11, 2025
ANR → ALC Alicante
Alicante / Benidorm / Costa Blanca
34 926 mi E190 Dec 7, 2025
BRU → TFS Tenerife South (Reina Sofia)
Tenerife
33 1925 mi B738 Dec 11, 2025
RBA → ORY Paris Orly
Orly (near Paris)
33 1118 mi B38M Dec 7, 2025
ANR → AGP Malaga
Malaga
30 1097 mi E190 Dec 7, 2025
BRU → PMI Palma de Mallorca (or Son Sant Joan)
Palma de Mallorca
29 790 mi B38M Oct 31, 2025
BRU → BVC Rabil
Boa Vista
29 2842 mi B38M Dec 8, 2025
NDR → EIN Eindhoven
Eindhoven
29 1213 mi B738 Nov 28, 2025
OST → TFS Tenerife South (Reina Sofia)
Tenerife
24 1894 mi B38M Dec 5, 2025
SSH → BRU Brussels
Brussels
24 2222 mi B38M Dec 9, 2025
BRU → RMF Marsa Alam Int'l
Marsa Alam
22 2366 mi B38M Dec 8, 2025
LIL → CMN Mohammed V Int'l
Casablanca
20 1307 mi B38M Dec 1, 2025
RMF → SSH Sharm El Sheikh
Sharm El Sheikh
20 168 mi B38M Dec 9, 2025
RBA → BRU Brussels
Brussels
20 1295 mi B737 Dec 4, 2025
BVC → SID Amilcar Cabral Int'l
Sal
20 42 mi B38M Dec 5, 2025
SID → BRU Brussels
Brussels
19 2806 mi B38M Oct 7, 2025
LIL → RAK Menara Int'l
Marrakech
19 1430 mi B738 Dec 6, 2025
RAK → ORY Paris Orly
Orly (near Paris)
18 1302 mi B738 Dec 10, 2025
EIN → TFS Tenerife South (Reina Sofia)
Tenerife
18 1979 mi B738 Oct 21, 2025
CMN → BRU Brussels
Brussels
17 1358 mi B737 Dec 3, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 08:03
Coverage: Observed routes only