Avianca Ecuador

ICAO: GLG IATA: 2K Active as of Feb 10, 2026

Airline Statistics

52

Active Routes

1190

Flight Observations

20

Unique Destinations

21

Origin Airports

846

Avg Route Distance (mi)

3053

Longest Route (mi)

0

Domestic Routes

52

International Routes

About Avianca Ecuador

Aerolineas Galapagos Airlines, known by its ICAO code GLG, was originally established as AeroGal (Aerolineas Galapagos S.A.). It subsequently underwent a significant transformation, rebranding and operating today as Avianca Ecuador as part of the larger Avianca Group.

Aerolineas Galapagos S.A. (AeroGal) was founded in November 1985 by Ecuadorian businessman Carlos Serrano Lusetti, commencing operations in 1986. Initially focused on passenger and cargo transport within continental Ecuador and the Galápagos Archipelago, the airline steadily grew its network. A pivotal moment occurred in October 2009 when 80% of AeroGal was acquired by Synergy Group, the holding company for Avianca. This acquisition led to its merger with other airlines in the group, including VIP Ecuador in 2012. On June 19, 2014, AeroGal officially rebranded and began operating under the Avianca Ecuador brand, and its official company name changed at the beginning of 2018.

The airline's main operational base is located in Quito, Ecuador, with primary hubs at Mariscal Sucre International Airport (UIO) in Quito and José Joaquín de Olmedo International Airport (GYE) in Guayaquil. As of 2022, Avianca Ecuador operates a fleet primarily consisting of Airbus A319-100 and Airbus A320-200 aircraft. The airline's route network encompasses domestic flights within Ecuador, including crucial connections to the Galápagos Islands, as well as international services to various destinations across North, Central, and South America, such as Miami, Mexico City, Orlando, New York, and Los Angeles.

Avianca Ecuador is an affiliate member of the Star Alliance, one of the world's largest airline alliances, benefiting from its extensive global network. For passenger services, the airline offers both economy and business class options and participates in the LifeMiles frequent-flyer program, providing benefits and privileges to its loyal customers.

Traveler Reviews

Traveler reviews for Avianca Ecuador (formerly AeroGal) present a mixed to generally negative sentiment, often highlighting inconsistencies in service quality.

What Travelers Love:

  • On-Time Performance (sometimes): Some travelers have reported smooth, on-time departures and arrivals, particularly for flights to the Galapagos.
  • Scenic Views to Galapagos: Flights to the Galapagos Islands are frequently praised for offering breathtaking views.
  • Adequate Basic Service: For shorter flights, some passengers found the basic full-service offerings to be acceptable and sufficient.

Common Complaints:

  • Poor Customer Service: Numerous reviews cite instances of rude and unhelpful staff, indicating a lack of customer service skills.
  • Undisclosed Fees: A significant point of contention is the imposition of unexpected and substantial fees at check-in, especially for non-Ecuadorian citizens traveling to the Galapagos, which travelers claim were not transparently communicated during booking.
  • Flight Disruptions: Passengers have reported last-minute flight cancellations and significant delays, leading to missed connections and lengthy resolution processes with customer service.
  • Subpar In-Flight Experience: Complaints include issues like malfunctioning air conditioning, lack of entertainment monitors, absence of Wi-Fi or charging ports, and limited or unaccommodating beverage and snack services.

The overall sentiment suggests that while the operational aspects like punctuality can be satisfactory at times, and the destinations are highly appealing, the customer service experience and transparency regarding fees are frequent sources of frustration for travelers.

Safety Information

The safety record of Aerolineas Galapagos Airlines, operating as Avianca Ecuador, can be assessed by reviewing its history and current regulatory status.

Historically, when operating as AeroGal, there were a few notable incidents:

  • On October 28, 1997, a Fairchild Hiller FH-227D overran a runway, resulting in injuries but no fatalities.
  • On May 2, 2009, a Boeing 757-200 experienced repeated compressor stalls and lost power during takeoff.
  • On September 19, 2010, an AeroGal Boeing 767-300ER was involved in a near-miss at John F. Kennedy International Airport after attempting to land on the wrong runway.

Since its rebranding to Avianca Ecuador and its integration into the Avianca Group, specific recent safety incidents directly attributed to GLG have not been prominently reported in the provided information.

Regarding regulatory certifications, Avianca Ecuador is an affiliate of Star Alliance, which typically implies adherence to international operational and safety standards. While specific IOSA (IATA Operational Safety Audit) or FAA compliance details for Avianca Ecuador were not explicitly found, its parent company, Avianca, generally maintains such certifications. Avianca Ecuador (GLG) is not currently listed on the EU Air Safety List, which bans or restricts airlines deemed unsafe from operating within the European Union. This indicates that it meets the international safety standards required by European authorities.

The airline's fleet primarily consists of modern Airbus A319-100 and A320-200 aircraft. While no specific average fleet age or detailed maintenance reputation data was available for Avianca Ecuador independently, as part of the Avianca Group, it is expected to adhere to the group's maintenance protocols and international aviation standards.

Overall, based on the available data, Avianca Ecuador has a historical record of a few incidents under its former AeroGal branding. However, its current status as part of the Avianca Group, its Star Alliance affiliation, and its absence from the EU Air Safety List suggest that it generally operates in compliance with international safety regulations. No specific safety awards or recognitions were found in the provided research.

Compiled by AirportRoutes.com • Updated 2 months, 1 week ago

Route Network Map

Click on any airport to see its routes

Most Popular Routes

183 flights
A320
UIO → GYE
Mariscal Sucre International Airport → Jose Joaquin de Olmedo Int'l
176 miles
156 flights
A320
115 flights
A20N
88 flights
A320
57 flights
A320
52 flights
A320
42 flights
A20N
JFK → GYE
John F Kennedy International Airport → Jose Joaquin de Olmedo Int'l
3053 miles
39 flights
A20N
MEC → UIO
Eloy Alfaro International Airport → Mariscal Sucre Int'l
170 miles
38 flights
A20N

Top Destinations

UIO (SEQM)
Mariscal Sucre Int'l
Quito
306 flights
7 routes
GYE (SEGU)
Jose Joaquin de Olmedo Int'l
Guayaquil
288 flights
7 routes
BOG (SKBO)
El Dorado Int'l
Bogota
237 flights
15 routes
MEC (SEMT)
Eloy Alfaro Int'l
Manta
88 flights
1 route
JFK (KJFK)
John F Kennedy Intl
New York
65 flights
2 routes
GPS (SEGS)
Seymour
Galapagos (Baltra)
61 flights
2 routes
CUE (SECU)
Mariscal Lamar
Cuenca
52 flights
1 route
SCY (SEST)
San Cristobal
San Cristobal Island
37 flights
2 routes
BAQ (SKBQ)
Ernesto Cortissoz Int'l
Barranquilla
14 flights
1 route
MIA (KMIA)
Miami Intl
Miami
11 flights
2 routes

Top Origin Airports

GYE (SEGU)
José Joaquín de Olmedo International Airport
Guayaquil
430 flights
8 routes
UIO (SEQM)
Mariscal Sucre International Airport
Quito
400 flights
8 routes
BOG (SKBO)
El Dorado International Airport
Bogota
68 flights
13 routes
GPS (SEGS)
Seymour Galapagos Ecological Airport
Isla Baltra
62 flights
2 routes
JFK (KJFK)
John F Kennedy International Airport
New York
56 flights
2 routes
MEC (SEMT)
Eloy Alfaro International Airport
Manta
38 flights
1 route
CUE (SECU)
Mariscal Lamar Airport
Cuenca
31 flights
1 route
MIA (KMIA)
Miami International Airport
Miami
23 flights
2 routes
AUA (TNCA)
Queen Beatrix International Airport
Oranjestad
23 flights
1 route
SCY (SEST)
San Cristóbal Airport
Puerto Baquerizo Moreno
17 flights
2 routes

Top Border Crossing Flights

UIO (SEQM)
Mariscal Sucre International Airport
Quito, EC
306 flights
7 routes
GYE (SEGU)
José Joaquín de Olmedo International Airport
Guayaquil, EC
288 flights
7 routes
BOG (SKBO)
El Dorado International Airport
Bogota, CO
237 flights
15 routes
JFK (KJFK)
John F Kennedy International Airport
New York, US
65 flights
2 routes
MIA (KMIA)
Miami International Airport
Miami, US
11 flights
2 routes

Longest Routes

JFK → GYE
John F Kennedy International Airport → Jose Joaquin de Olmedo Int'l
3053 mi
GYE → JFK
José Joaquín de Olmedo International Airport → John F Kennedy Intl
3019 mi
UIO → JFK
Mariscal Sucre International Airport → John F Kennedy Intl
2876 mi
JFK → UIO
John F Kennedy International Airport → Mariscal Sucre Int'l
2834 mi
UIO → EZE
Mariscal Sucre International Airport → Ministro Pistarini Int'l
2720 mi

Shortest Routes

PEI → BOG
Matecaña International Airport → El Dorado Int'l
110 mi
BOG → PEI
El Dorado International Airport → Matecana Int'l
110 mi
BOG → AXM
El Dorado International Airport → El Eden Int'l
113 mi
AXM → BOG
El Eden Airport → El Dorado Int'l
113 mi
MDE → BOG
Jose Maria Córdova International Airport → El Dorado Int'l
134 mi

All Routes

52 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
GYE → UIO Mariscal Sucre Int'l
Quito
183 176 mi A320 Jan 29, 2026
UIO → GYE Jose Joaquin de Olmedo Int'l
Guayaquil
156 176 mi A320 Feb 8, 2026
GYE → BOG El Dorado Int'l
Bogota
115 618 mi A20N Jan 29, 2026
UIO → MEC Eloy Alfaro Int'l
Manta
88 170 mi A320 Feb 10, 2026
UIO → BOG El Dorado Int'l
Bogota
57 443 mi A320 Feb 10, 2026
UIO → CUE Mariscal Lamar
Cuenca
52 196 mi A320 Feb 10, 2026
GYE → JFK John F Kennedy Intl
New York
42 3019 mi A20N Jan 14, 2026
GYE → GPS Seymour
Galapagos (Baltra)
41 728 mi A20N Dec 7, 2025
JFK → GYE Jose Joaquin de Olmedo Int'l
Guayaquil
39 3053 mi A20N Feb 8, 2026
MEC → UIO Mariscal Sucre Int'l
Quito
38 170 mi A20N Feb 7, 2026
GPS → GYE Jose Joaquin de Olmedo Int'l
Guayaquil
35 728 mi A320 Feb 9, 2026
GYE → SCY San Cristobal
San Cristobal Island
35 678 mi A320 Dec 7, 2025
CUE → UIO Mariscal Sucre Int'l
Quito
31 196 mi A320 Feb 8, 2026
GPS → UIO Mariscal Sucre Int'l
Quito
27 824 mi A20N Feb 9, 2026
UIO → JFK John F Kennedy Intl
New York
23 2876 mi A20N Feb 8, 2026
AUA → BOG El Dorado Int'l
Bogota
23 609 mi A320 Oct 23, 2025
BOG → GYE Jose Joaquin de Olmedo Int'l
Guayaquil
22 618 mi A320 Dec 26, 2025
MIA → GYE Jose Joaquin de Olmedo Int'l
Guayaquil
20 1934 mi A320 Feb 9, 2026
UIO → GPS Seymour
Galapagos (Baltra)
20 824 mi A20N Jan 26, 2026
JFK → UIO Mariscal Sucre Int'l
Quito
17 2834 mi A20N Jan 28, 2026
BOG → BAQ Ernesto Cortissoz Int'l
Barranquilla
14 430 mi A319 Feb 8, 2026
SCY → GYE Jose Joaquin de Olmedo Int'l
Guayaquil
13 678 mi A320 Jan 24, 2026
BAQ → BOG El Dorado Int'l
Bogota
12 430 mi A319 Jan 31, 2026
GYE → MIA Miami Intl
Miami
9 1989 mi A320 Jan 14, 2026
PTY → BOG El Dorado Int'l
Bogota
9 470 mi A320 Sep 28, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Feb 10, 2026 06:00
Coverage: Observed routes only