Aerolineas Galapagos Airlines, known by its ICAO code GLG, was originally established as AeroGal (Aerolineas Galapagos S.A.). It subsequently underwent a significant transformation, rebranding and operating today as Avianca Ecuador as part of the larger Avianca Group.
Aerolineas Galapagos S.A. (AeroGal) was founded in November 1985 by Ecuadorian businessman Carlos Serrano Lusetti, commencing operations in 1986. Initially focused on passenger and cargo transport within continental Ecuador and the Galápagos Archipelago, the airline steadily grew its network. A pivotal moment occurred in October 2009 when 80% of AeroGal was acquired by Synergy Group, the holding company for Avianca. This acquisition led to its merger with other airlines in the group, including VIP Ecuador in 2012. On June 19, 2014, AeroGal officially rebranded and began operating under the Avianca Ecuador brand, and its official company name changed at the beginning of 2018.
The airline's main operational base is located in Quito, Ecuador, with primary hubs at Mariscal Sucre International Airport (UIO) in Quito and José Joaquín de Olmedo International Airport (GYE) in Guayaquil. As of 2022, Avianca Ecuador operates a fleet primarily consisting of Airbus A319-100 and Airbus A320-200 aircraft. The airline's route network encompasses domestic flights within Ecuador, including crucial connections to the Galápagos Islands, as well as international services to various destinations across North, Central, and South America, such as Miami, Mexico City, Orlando, New York, and Los Angeles.
Avianca Ecuador is an affiliate member of the Star Alliance, one of the world's largest airline alliances, benefiting from its extensive global network. For passenger services, the airline offers both economy and business class options and participates in the LifeMiles frequent-flyer program, providing benefits and privileges to its loyal customers.
Traveler reviews for Avianca Ecuador (formerly AeroGal) present a mixed to generally negative sentiment, often highlighting inconsistencies in service quality.
What Travelers Love:
Common Complaints:
The overall sentiment suggests that while the operational aspects like punctuality can be satisfactory at times, and the destinations are highly appealing, the customer service experience and transparency regarding fees are frequent sources of frustration for travelers.
The safety record of Aerolineas Galapagos Airlines, operating as Avianca Ecuador, can be assessed by reviewing its history and current regulatory status.
Historically, when operating as AeroGal, there were a few notable incidents:
Since its rebranding to Avianca Ecuador and its integration into the Avianca Group, specific recent safety incidents directly attributed to GLG have not been prominently reported in the provided information.
Regarding regulatory certifications, Avianca Ecuador is an affiliate of Star Alliance, which typically implies adherence to international operational and safety standards. While specific IOSA (IATA Operational Safety Audit) or FAA compliance details for Avianca Ecuador were not explicitly found, its parent company, Avianca, generally maintains such certifications. Avianca Ecuador (GLG) is not currently listed on the EU Air Safety List, which bans or restricts airlines deemed unsafe from operating within the European Union. This indicates that it meets the international safety standards required by European authorities.
The airline's fleet primarily consists of modern Airbus A319-100 and A320-200 aircraft. While no specific average fleet age or detailed maintenance reputation data was available for Avianca Ecuador independently, as part of the Avianca Group, it is expected to adhere to the group's maintenance protocols and international aviation standards.
Overall, based on the available data, Avianca Ecuador has a historical record of a few incidents under its former AeroGal branding. However, its current status as part of the Avianca Group, its Star Alliance affiliation, and its absence from the EU Air Safety List suggest that it generally operates in compliance with international safety regulations. No specific safety awards or recognitions were found in the provided research.
| Route | Destination | Flights | Distance | Aircraft | Last Seen |
|---|---|---|---|---|---|
| GYE → UIO |
Mariscal Sucre Int'l
Quito
|
175 | 176 mi | A20N | Dec 10, 2025 |
| UIO → GYE |
Jose Joaquin de Olmedo Int'l
Guayaquil
|
112 | 176 mi | A320 | Dec 9, 2025 |
| GYE → BOG |
El Dorado Int'l
Bogota
|
110 | 618 mi | A320 | Dec 10, 2025 |
| UIO → MEC |
Eloy Alfaro Int'l
Manta
|
72 | 170 mi | A320 | Dec 10, 2025 |
| UIO → CUE |
Mariscal Lamar
Cuenca
|
44 | 196 mi | A320 | Dec 8, 2025 |
| GYE → GPS |
Seymour
Galapagos (Baltra)
|
41 | 728 mi | A20N | Dec 7, 2025 |
| UIO → BOG |
El Dorado Int'l
Bogota
|
40 | 443 mi | A320 | Dec 9, 2025 |
| GYE → JFK |
John F Kennedy Intl
New York
|
39 | 3020 mi | A20N | Dec 8, 2025 |
| GYE → SCY |
San Cristobal
San Cristobal Island
|
35 | 678 mi | A320 | Dec 7, 2025 |
| JFK → GYE |
Jose Joaquin de Olmedo Int'l
Guayaquil
|
31 | 3052 mi | A20N | Dec 10, 2025 |
| GPS → GYE |
Jose Joaquin de Olmedo Int'l
Guayaquil
|
27 | 728 mi | A320 | Dec 4, 2025 |
| MEC → UIO |
Mariscal Sucre Int'l
Quito
|
27 | 170 mi | A320 | Dec 11, 2025 |
| CUE → UIO |
Mariscal Sucre Int'l
Quito
|
23 | 196 mi | A320 | Nov 29, 2025 |
| AUA → BOG |
El Dorado Int'l
Bogota
|
23 | 609 mi | A320 | Oct 23, 2025 |
| BOG → GYE |
Jose Joaquin de Olmedo Int'l
Guayaquil
|
21 | 618 mi | A20N | Dec 4, 2025 |
| GPS → UIO |
Mariscal Sucre Int'l
Quito
|
19 | 824 mi | A320 | Dec 4, 2025 |
| UIO → JFK |
John F Kennedy Intl
New York
|
17 | 2933 mi | A20N | Dec 6, 2025 |
| JFK → UIO |
Mariscal Sucre Int'l
Quito
|
16 | 2834 mi | A20N | Dec 3, 2025 |
| UIO → GPS |
Seymour
Galapagos (Baltra)
|
15 | 824 mi | A320 | Dec 5, 2025 |
| SCY → GYE |
Jose Joaquin de Olmedo Int'l
Guayaquil
|
10 | 678 mi | A320 | Dec 11, 2025 |
| PTY → BOG |
El Dorado Int'l
Bogota
|
9 | 470 mi | A320 | Sep 28, 2025 |
| GYE → MIA |
Miami Intl
Miami
|
7 | 1934 mi | A320 | Dec 8, 2025 |
| BOG → CTG |
Rafael Nunez Int'l
Cartagena
|
7 | 408 mi | A319 | Nov 18, 2025 |
| MIA → GYE |
Jose Joaquin de Olmedo Int'l
Guayaquil
|
6 | 1968 mi | A320 | Nov 16, 2025 |
| BOG → UIO |
Mariscal Sucre Int'l
Quito
|
6 | 443 mi | A320 | Oct 19, 2025 |
Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.