Avianca Ecuador

ICAO: GLG Active as of Dec 11, 2025

47

Active Routes

978

Flight Observations

18

Unique Destinations

19

Origin Airports

896

Avg Route Distance (mi)

3052

Longest Route (mi)

0

Domestic Routes

47

International Routes
About Avianca Ecuador

Aerolineas Galapagos Airlines, known by its ICAO code GLG, was originally established as AeroGal (Aerolineas Galapagos S.A.). It subsequently underwent a significant transformation, rebranding and operating today as Avianca Ecuador as part of the larger Avianca Group.

Aerolineas Galapagos S.A. (AeroGal) was founded in November 1985 by Ecuadorian businessman Carlos Serrano Lusetti, commencing operations in 1986. Initially focused on passenger and cargo transport within continental Ecuador and the Galápagos Archipelago, the airline steadily grew its network. A pivotal moment occurred in October 2009 when 80% of AeroGal was acquired by Synergy Group, the holding company for Avianca. This acquisition led to its merger with other airlines in the group, including VIP Ecuador in 2012. On June 19, 2014, AeroGal officially rebranded and began operating under the Avianca Ecuador brand, and its official company name changed at the beginning of 2018.

The airline's main operational base is located in Quito, Ecuador, with primary hubs at Mariscal Sucre International Airport (UIO) in Quito and José Joaquín de Olmedo International Airport (GYE) in Guayaquil. As of 2022, Avianca Ecuador operates a fleet primarily consisting of Airbus A319-100 and Airbus A320-200 aircraft. The airline's route network encompasses domestic flights within Ecuador, including crucial connections to the Galápagos Islands, as well as international services to various destinations across North, Central, and South America, such as Miami, Mexico City, Orlando, New York, and Los Angeles.

Avianca Ecuador is an affiliate member of the Star Alliance, one of the world's largest airline alliances, benefiting from its extensive global network. For passenger services, the airline offers both economy and business class options and participates in the LifeMiles frequent-flyer program, providing benefits and privileges to its loyal customers.

What Travelers Say

Traveler reviews for Avianca Ecuador (formerly AeroGal) present a mixed to generally negative sentiment, often highlighting inconsistencies in service quality.

What Travelers Love:

  • On-Time Performance (sometimes): Some travelers have reported smooth, on-time departures and arrivals, particularly for flights to the Galapagos.
  • Scenic Views to Galapagos: Flights to the Galapagos Islands are frequently praised for offering breathtaking views.
  • Adequate Basic Service: For shorter flights, some passengers found the basic full-service offerings to be acceptable and sufficient.

Common Complaints:

  • Poor Customer Service: Numerous reviews cite instances of rude and unhelpful staff, indicating a lack of customer service skills.
  • Undisclosed Fees: A significant point of contention is the imposition of unexpected and substantial fees at check-in, especially for non-Ecuadorian citizens traveling to the Galapagos, which travelers claim were not transparently communicated during booking.
  • Flight Disruptions: Passengers have reported last-minute flight cancellations and significant delays, leading to missed connections and lengthy resolution processes with customer service.
  • Subpar In-Flight Experience: Complaints include issues like malfunctioning air conditioning, lack of entertainment monitors, absence of Wi-Fi or charging ports, and limited or unaccommodating beverage and snack services.

The overall sentiment suggests that while the operational aspects like punctuality can be satisfactory at times, and the destinations are highly appealing, the customer service experience and transparency regarding fees are frequent sources of frustration for travelers.

Safety Information

The safety record of Aerolineas Galapagos Airlines, operating as Avianca Ecuador, can be assessed by reviewing its history and current regulatory status.

Historically, when operating as AeroGal, there were a few notable incidents:

  • On October 28, 1997, a Fairchild Hiller FH-227D overran a runway, resulting in injuries but no fatalities.
  • On May 2, 2009, a Boeing 757-200 experienced repeated compressor stalls and lost power during takeoff.
  • On September 19, 2010, an AeroGal Boeing 767-300ER was involved in a near-miss at John F. Kennedy International Airport after attempting to land on the wrong runway.

Since its rebranding to Avianca Ecuador and its integration into the Avianca Group, specific recent safety incidents directly attributed to GLG have not been prominently reported in the provided information.

Regarding regulatory certifications, Avianca Ecuador is an affiliate of Star Alliance, which typically implies adherence to international operational and safety standards. While specific IOSA (IATA Operational Safety Audit) or FAA compliance details for Avianca Ecuador were not explicitly found, its parent company, Avianca, generally maintains such certifications. Avianca Ecuador (GLG) is not currently listed on the EU Air Safety List, which bans or restricts airlines deemed unsafe from operating within the European Union. This indicates that it meets the international safety standards required by European authorities.

The airline's fleet primarily consists of modern Airbus A319-100 and A320-200 aircraft. While no specific average fleet age or detailed maintenance reputation data was available for Avianca Ecuador independently, as part of the Avianca Group, it is expected to adhere to the group's maintenance protocols and international aviation standards.

Overall, based on the available data, Avianca Ecuador has a historical record of a few incidents under its former AeroGal branding. However, its current status as part of the Avianca Group, its Star Alliance affiliation, and its absence from the EU Air Safety List suggest that it generally operates in compliance with international safety regulations. No specific safety awards or recognitions were found in the provided research.

Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
175 flights
A20N
UIO → GYE
Mariscal Sucre International Airport → Jose Joaquin de Olmedo Int'l
176 miles
112 flights
A320
110 flights
A320
72 flights
A320
44 flights
A320
40 flights
A320
39 flights
A20N
35 flights
A320
JFK → GYE
John F Kennedy International Airport → Jose Joaquin de Olmedo Int'l
3052 miles
31 flights
A20N
Top Destinations
UIO (SEQM)
Mariscal Sucre Int'l
Quito
269 flights
7 routes
GYE (SEGU)
Jose Joaquin de Olmedo Int'l
Guayaquil
209 flights
7 routes
BOG (SKBO)
El Dorado Int'l
Bogota
201 flights
13 routes
MEC (SEMT)
Eloy Alfaro Int'l
Manta
72 flights
1 route
JFK (KJFK)
John F Kennedy Intl
New York
56 flights
2 routes
GPS (SEGS)
Seymour
Galapagos (Baltra)
56 flights
2 routes
CUE (SECU)
Mariscal Lamar
Cuenca
44 flights
1 route
SCY (SEST)
San Cristobal
San Cristobal Island
35 flights
1 route
MIA (KMIA)
Miami Intl
Miami
9 flights
2 routes
MDE (SKRG)
Jose Maria Cordova Int'l
Medellin/Rionegro
8 flights
2 routes
Top Origin Airports
GYE (SEGU)
José Joaquín de Olmedo International Airport
Guayaquil
411 flights
8 routes
UIO (SEQM)
Mariscal Sucre International Airport
Quito
302 flights
7 routes
BOG (SKBO)
El Dorado International Airport
Bogota
50 flights
11 routes
JFK (KJFK)
John F Kennedy International Airport
New York
47 flights
2 routes
GPS (SEGS)
Seymour Galapagos Ecological Airport
Isla Baltra
46 flights
2 routes
MEC (SEMT)
Eloy Alfaro International Airport
Manta
27 flights
1 route
CUE (SECU)
Mariscal Lamar Airport
Cuenca
23 flights
1 route
AUA (TNCA)
Queen Beatrix International Airport
Oranjestad
23 flights
1 route
SCY (SEST)
San Cristóbal Airport
Puerto Baquerizo Moreno
13 flights
2 routes
MIA (KMIA)
Miami International Airport
Miami
9 flights
2 routes
Top Border Crossing Flights
UIO (SEQM)
Mariscal Sucre International Airport
Quito, EC
269 flights
7 routes
GYE (SEGU)
José Joaquín de Olmedo International Airport
Guayaquil, EC
209 flights
7 routes
BOG (SKBO)
El Dorado International Airport
Bogota, CO
201 flights
13 routes
JFK (KJFK)
John F Kennedy International Airport
New York, US
56 flights
2 routes
MIA (KMIA)
Miami International Airport
Miami, US
9 flights
2 routes
MDE (SKRG)
Jose Maria Córdova International Airport
Medellin/Rionegro, CO
8 flights
2 routes
Longest Routes
JFK → GYE
John F Kennedy International Airport → Jose Joaquin de Olmedo Int'l
3052 mi
GYE → JFK
José Joaquín de Olmedo International Airport → John F Kennedy Intl
3020 mi
UIO → JFK
Mariscal Sucre International Airport → John F Kennedy Intl
2933 mi
JFK → UIO
John F Kennedy International Airport → Mariscal Sucre Int'l
2834 mi
UIO → EZE
Mariscal Sucre International Airport → Ministro Pistarini Int'l
2720 mi
Shortest Routes
BOG → PEI
El Dorado International Airport → Matecana Int'l
110 mi
PEI → BOG
Matecaña International Airport → El Dorado Int'l
110 mi
MDE → BOG
Jose Maria Córdova International Airport → El Dorado Int'l
134 mi
BOG → MDE
El Dorado International Airport → Jose Maria Cordova Int'l
134 mi
MEC → UIO
Eloy Alfaro International Airport → Mariscal Sucre Int'l
170 mi
All Routes
47 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
GYE → UIO Mariscal Sucre Int'l
Quito
175 176 mi A20N Dec 10, 2025
UIO → GYE Jose Joaquin de Olmedo Int'l
Guayaquil
112 176 mi A320 Dec 9, 2025
GYE → BOG El Dorado Int'l
Bogota
110 618 mi A320 Dec 10, 2025
UIO → MEC Eloy Alfaro Int'l
Manta
72 170 mi A320 Dec 10, 2025
UIO → CUE Mariscal Lamar
Cuenca
44 196 mi A320 Dec 8, 2025
GYE → GPS Seymour
Galapagos (Baltra)
41 728 mi A20N Dec 7, 2025
UIO → BOG El Dorado Int'l
Bogota
40 443 mi A320 Dec 9, 2025
GYE → JFK John F Kennedy Intl
New York
39 3020 mi A20N Dec 8, 2025
GYE → SCY San Cristobal
San Cristobal Island
35 678 mi A320 Dec 7, 2025
JFK → GYE Jose Joaquin de Olmedo Int'l
Guayaquil
31 3052 mi A20N Dec 10, 2025
GPS → GYE Jose Joaquin de Olmedo Int'l
Guayaquil
27 728 mi A320 Dec 4, 2025
MEC → UIO Mariscal Sucre Int'l
Quito
27 170 mi A320 Dec 11, 2025
CUE → UIO Mariscal Sucre Int'l
Quito
23 196 mi A320 Nov 29, 2025
AUA → BOG El Dorado Int'l
Bogota
23 609 mi A320 Oct 23, 2025
BOG → GYE Jose Joaquin de Olmedo Int'l
Guayaquil
21 618 mi A20N Dec 4, 2025
GPS → UIO Mariscal Sucre Int'l
Quito
19 824 mi A320 Dec 4, 2025
UIO → JFK John F Kennedy Intl
New York
17 2933 mi A20N Dec 6, 2025
JFK → UIO Mariscal Sucre Int'l
Quito
16 2834 mi A20N Dec 3, 2025
UIO → GPS Seymour
Galapagos (Baltra)
15 824 mi A320 Dec 5, 2025
SCY → GYE Jose Joaquin de Olmedo Int'l
Guayaquil
10 678 mi A320 Dec 11, 2025
PTY → BOG El Dorado Int'l
Bogota
9 470 mi A320 Sep 28, 2025
GYE → MIA Miami Intl
Miami
7 1934 mi A320 Dec 8, 2025
BOG → CTG Rafael Nunez Int'l
Cartagena
7 408 mi A319 Nov 18, 2025
MIA → GYE Jose Joaquin de Olmedo Int'l
Guayaquil
6 1968 mi A320 Nov 16, 2025
BOG → UIO Mariscal Sucre Int'l
Quito
6 443 mi A320 Oct 19, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 05:25
Coverage: Observed routes only