Etihad Airways

ICAO: ETD Active as of Dec 11, 2025

168

Active Routes

2500

Flight Observations

84

Unique Destinations

86

Origin Airports

2978

Avg Route Distance (mi)

7953

Longest Route (mi)

0

Domestic Routes

100

International Routes
About Etihad Airways

Etihad Airways (ICAO: ETD) is recognized as a prominent global airline, distinguished by its modern fleet, extensive network, and commitment to service.

Etihad Airways was established in July 2003 by a royal decree from Sheikh Khalifa bin Zayed Al Nahyan, with its inaugural ceremonial flight taking place on November 5, 2003, and commercial operations commencing on November 12, 2003. As one of the two flag carriers of the United Arab Emirates, the airline was founded with the aim of promoting Abu Dhabi as a global business and leisure hub. Its main operational base and hub is Zayed International Airport (formerly Abu Dhabi International Airport) in Abu Dhabi.

The airline operates a diverse and modern fleet, primarily composed of Airbus (A320 family, A350-1000, A380-800) and Boeing (777, 787 Dreamliner) aircraft. As of August 2025, the fleet totals 107 aircraft. Notably, Etihad has been reactivating some of its Airbus A380-800 aircraft since early 2023 for select routes, after an initial grounding. Etihad's route network is extensive, serving over 90 passenger and cargo destinations across more than 40 countries, spanning the Middle East, Africa, Europe, Asia, Australia, and North America.

Etihad Airways is not a member of any of the major global airline alliances like Star Alliance, SkyTeam, or Oneworld. Instead, it focuses on building an extensive network through codeshare agreements and bilateral partnerships with over 20 airlines worldwide, including American Airlines, Air France, KLM, and Air Canada. The airline offers distinct cabin classes: Economy, Business, First Class, and the ultra-luxurious "The Residence" (a three-room suite exclusively on its A380s). Key services include spacious cabins with lie-flat seats in premium classes, an extensive in-flight entertainment system called E-BOX, complimentary meals, and Wi-Fi connectivity.

What Travelers Say

Recent traveler reviews indicate a generally positive in-flight experience, though some areas of improvement, particularly regarding ground services, have been highlighted.

What Travelers Love:

  • Cabin Crew and Comfort: Passengers frequently praise the cabin crew's kindness and professionalism, and find the cabin comfort, including economy seats with surprisingly good legroom and decent recline, to be excellent.
  • In-Flight Entertainment and Meals: The E-BOX entertainment system with a wide selection of movies, TV shows, music, and games, along with complimentary and quality in-flight meals, are highly valued by travelers.
  • Premium Cabin Experience: The Business and First Class cabins, offering lie-flat beds and luxury amenities, receive high ratings for providing a premium and relaxing travel experience.

Common Complaints:

  • Ground Staff and Customer Service: A recurring issue is poor service from ground staff at the airport, described as arrogant or unhelpful, and a lack of responsiveness from call centers, leading to frustration with rebooking, cancellations, and information.
  • Baggage Issues and Hidden Fees: Travelers have reported strict and sometimes unexpected baggage rules, with high costs for checked luggage that can nearly equal the ticket price, and difficulties resolving lost luggage claims.
  • Limited Media Selection & Seat Comfort in Some Cases: While generally praised, some reviews mention limited media choices compared to competitor airlines and occasional complaints about uncomfortable seats in certain configurations, especially in premium classes, or issues with in-seat features not working correctly.

Overall sentiment for Etihad Airways is largely positive for the on-board experience, with passengers appreciating the comfort, entertainment, and crew. However, there is significant dissatisfaction expressed regarding pre- and post-flight services, particularly with ground staff efficiency and customer support responsiveness.

Safety Information

Etihad Airways maintains a strong safety record and is widely recognized for its commitment to safety standards.

  • Recent Safety Record and Notable Incidents: Etihad Airways holds the rare distinction of never having been involved in a fatal accident since its inception. While it has a robust safety record, minor incidents have been reported, such as a Boeing 787-9 veering off a localizer during an approach in 2019, cabin pressurization issues on an Airbus A321 in 2023, and an engine shutdown in flight on a Boeing 777-300 in 2021. One notable incident involved an Airbus A340-600, painted in Etihad colors, that was written off before delivery in 2007 after it crashed into a wall during engine tests at the Airbus manufacturing plant.
  • Regulatory Certifications: Etihad Airways demonstrates strong adherence to international safety regulations. It completed its 10th consecutive IATA Operational Safety Audit (IOSA) with zero findings and zero observations in November 2023, a perfect record maintained since its initial certification in 2006. The UAE's General Civil Aviation Authority (GCAA) has also highly commended the effectiveness of Etihad's Safety Management System (SMS).
  • Fleet Age and Maintenance Reputation: The airline operates a relatively young fleet, with an average age of 8.8 years as of October 2024. This reflects a steady acquisition of new aircraft from both Airbus and Boeing. Etihad emphasizes high maintenance standards, which is further supported by its significant investments in training facilities, including a state-of-the-art Innovation Centre in Abu Dhabi with advanced cabin and safety trainers.
  • Overall Safety Assessment: Based on available data, Etihad Airways is consistently ranked among the safest airlines in the world. AirlineRatings.com has given Etihad a 7/7 safety rating and has recognized it as one of the top ten safest airlines globally. This assessment considers factors such as incident history, governmental audits, fleet age, and pilot training.
  • Safety Awards or Recognitions: Etihad Airways has received accolades for its safety performance. It was recognized as one of the world's safest airlines by AirlineRatings.com. Additionally, the airline was awarded the prestigious Five-Star Global Airline recognition for 2026 by the Airline Passenger Experience Association (APEX), based on detailed passenger feedback, which indirectly reflects operational excellence and passenger confidence.
Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
AUH → RUH
Zayed International Airport → King Khalid Int'l
501 miles
97 flights
B789
KHI → AUH
Jinnah International Airport → Abu Dhabi Int'l
787 miles
76 flights
A320
AUH → JFK
Zayed International Airport → John F Kennedy Intl
6891 miles
74 flights
UNKNOWN
MCT → AUH
Muscat International Airport → Abu Dhabi Int'l
237 miles
71 flights
A321
66 flights
A320
AUH → LHR
Zayed International Airport → London Heathrow
3432 miles
60 flights
B789
59 flights
A320
58 flights
A320
KWI → AUH
Kuwait International Airport → Abu Dhabi Int'l
529 miles
57 flights
A320
56 flights
B789
Top Destinations
AUH (OMAA)
Abu Dhabi Int'l
Abu Dhabi
1124 flights
83 routes
RUH (OERK)
King Khalid Int'l
Riyadh
97 flights
1 route
JFK (KJFK)
John F Kennedy Intl
New York
74 flights
1 route
KWI (OKKK)
Kuwait Int'l
Kuwait City
66 flights
1 route
LHR (EGLL)
London Heathrow
London
60 flights
1 route
KHI (OPKC)
Jinnah Int'l
Karachi
59 flights
1 route
MLE (VRMM)
Male Int'l
Hulhule Island
56 flights
1 route
BOM (VABB)
Chatrapati Shivaji Int'l
Mumbai
51 flights
1 route
AMD (VAAH)
Sardar Vallabhbhai Patel Int'l (Ahmedabad)
Ahmedabad
50 flights
1 route
DOH (OTHH)
Hamad Int'l
Doha
49 flights
1 route
Top Origin Airports
AUH (OMAA)
Zayed International Airport
Abu Dhabi
1363 flights
83 routes
KHI (OPKC)
Jinnah International Airport
Karachi
76 flights
1 route
MCT (OOMS)
Muscat International Airport
Muscat
71 flights
1 route
LHE (OPLA)
Allama Iqbal International Airport
Lahore
58 flights
1 route
KWI (OKKK)
Kuwait International Airport
Kuwait City
57 flights
1 route
TRV (VOTV)
Thiruvananthapuram International Airport
Thiruvananthapuram
51 flights
1 route
AMD (VAAH)
Sardar Vallabh Bhai Patel International Airport
Ahmedabad
44 flights
1 route
BKK (VTBS)
Suvarnabhumi Airport
Bangkok
41 flights
1 route
TLV (LLBG)
Ben Gurion International Airport
Tel Aviv
36 flights
1 route
IAD (KIAD)
Washington Dulles International Airport
Dulles
34 flights
1 route
Top Border Crossing Flights
AUH (OMAA)
Zayed International Airport
Abu Dhabi, AE
1124 flights
83 routes
RUH (OERK)
King Khaled International Airport
Riyadh, SA
97 flights
1 route
JFK (KJFK)
John F Kennedy International Airport
New York, US
74 flights
1 route
KWI (OKKK)
Kuwait International Airport
Kuwait City, KW
66 flights
1 route
LHR (EGLL)
London Heathrow Airport
London, GB
60 flights
1 route
KHI (OPKC)
Jinnah International Airport
Karachi, PK
59 flights
1 route
MLE (VRMM)
Malé International Airport
Hulhule Island, MV
56 flights
1 route
BOM (VABB)
Chhatrapati Shivaji International Airport
Mumbai, IN
51 flights
1 route
Longest Routes
AUH → ATL
Zayed International Airport → Hartsfield-Jackson Intl
7953 mi
ATL → AUH
Hartsfield Jackson Atlanta International Airport → Abu Dhabi Int'l
7615 mi
AUH → SYD
Zayed International Airport → Sydney
7503 mi
CHS → AUH
Charleston International Airport → Abu Dhabi Int'l
7487 mi
IAD → AUH
Washington Dulles International Airport → Abu Dhabi Int'l
7443 mi
Shortest Routes
JMK → ATH
Mykonos Island National Airport → Athens Int'l, Eleftherios Venizelos
84 mi
JTR → ATH
Santorini Airport → Athens Int'l, Eleftherios Venizelos
136 mi
AUH → DOH
Zayed International Airport → Hamad Int'l
200 mi
DOH → AUH
Hamad International Airport → Abu Dhabi Int'l
200 mi
MCT → AUH
Muscat International Airport → Abu Dhabi Int'l
237 mi
All Routes
168 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
AUH → RUH King Khalid Int'l
Riyadh
97 501 mi B789 Dec 10, 2025
KHI → AUH Abu Dhabi Int'l
Abu Dhabi
76 787 mi A320 Dec 5, 2025
AUH → JFK John F Kennedy Intl
New York
74 6891 mi UNKNOWN Dec 6, 2025
MCT → AUH Abu Dhabi Int'l
Abu Dhabi
71 237 mi A321 Dec 10, 2025
AUH → KWI Kuwait Int'l
Kuwait City
66 529 mi A320 Dec 10, 2025
AUH → LHR London Heathrow
London
60 3432 mi B789 Dec 10, 2025
AUH → KHI Jinnah Int'l
Karachi
59 787 mi A320 Dec 10, 2025
LHE → AUH Abu Dhabi Int'l
Abu Dhabi
58 1300 mi A320 Dec 9, 2025
KWI → AUH Abu Dhabi Int'l
Abu Dhabi
57 529 mi A320 Dec 8, 2025
AUH → MLE Male Int'l
Hulhule Island
56 1881 mi B789 Dec 10, 2025
TRV → AUH Abu Dhabi Int'l
Abu Dhabi
51 1838 mi A320 Dec 8, 2025
AUH → BOM Chatrapati Shivaji Int'l
Mumbai
51 1226 mi A320 Dec 10, 2025
AUH → AMD Sardar Vallabhbhai Patel Int'l (Ahmedabad)
Ahmedabad
50 1142 mi A21N Dec 10, 2025
AUH → DOH Hamad Int'l
Doha
49 200 mi A320 Dec 9, 2025
AUH → JED King Abdulaziz Int'l
Jeddah
48 1004 mi A321 Dec 5, 2025
AMD → AUH Abu Dhabi Int'l
Abu Dhabi
44 1142 mi A320 Dec 9, 2025
BKK → AUH Abu Dhabi Int'l
Abu Dhabi
41 3089 mi A21N Dec 10, 2025
AUH → DMM King Fahd Int'l
Dammam
40 334 mi A320 Nov 29, 2025
TLV → AUH Abu Dhabi Int'l
Abu Dhabi
36 1311 mi A21N Dec 9, 2025
AUH → ATH Athens Int'l, Eleftherios Venizelos
Athens
35 2030 mi A320 Dec 10, 2025
IAD → AUH Abu Dhabi Int'l
Abu Dhabi
34 7443 mi B789 Dec 11, 2025
AUH → KUL Kuala Lumpur Int'l
Sepang
31 3476 mi B789 Dec 10, 2025
AUH → ORD Chicago O'Hare Intl
Chicago
28 7350 mi UNKNOWN Dec 9, 2025
DOH → AUH Abu Dhabi Int'l
Abu Dhabi
27 200 mi A320 Nov 21, 2025
AUH → IAD Washington Dulles Intl
Washington
27 7199 mi UNKNOWN Dec 3, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 03:02
Coverage: Observed routes only