Envoy Air (ICAO: ENY) is a prominent American regional airline, a wholly-owned subsidiary of the American Airlines Group, operating flights under the American Eagle brand.
Envoy Air Inc. was established in 1998, initially operating as American Eagle Airlines, Inc. It was formed through the merger of several smaller regional carriers, growing into one of the largest regional airlines globally. To distinguish itself from the overarching American Eagle brand, which encompasses multiple carriers providing regional services for American Airlines, the company officially rebranded as Envoy Air Inc. on April 15, 2014. Its headquarters are located in Irving, Texas, within the Dallas–Fort Worth metroplex.
The airline's main operational hubs and crew bases align with American Airlines' key hubs, including Chicago–O'Hare (ORD), Dallas/Fort Worth (DFW), Miami (MIA), and Phoenix–Sky Harbor (PHX). Envoy Air operates an exclusive fleet of Embraer regional jet aircraft, primarily the Embraer 170 (E170) and Embraer 175 (E175). The fleet is continually expanding, with a commitment to 214 aircraft (171 E175s and 43 E170s) for delivery in 2026 and 2027, transitioning to an all-Embraer E-Jet fleet in 2023.
Envoy Air provides regional flight services, serving over 160 destinations with approximately 1,000 daily flights. Its route network spans the United States, Canada, Mexico, the Caribbean, and South America, focusing on connecting smaller cities to American Airlines' mainline network. While Envoy Air is not a direct member of an airline alliance, its parent company, American Airlines, is a founding member of the Oneworld Alliance, allowing passengers to earn and redeem AAdvantage miles on Envoy flights. The airline offers a two-class cabin configuration on its E175s, typically including First Class, Main Cabin Extra, and Main Cabin, with newer aircraft featuring powerports and in-flight Wi-Fi.
Traveler reviews for Envoy Air present a mixed, often neutral to slightly negative, sentiment, with operational consistency and customer service being recurring themes.
What Travelers Love:
Common Complaints:
Overall, the sentiment suggests that while the physical aircraft and the core flying experience are generally acceptable, traveler satisfaction is significantly impacted by operational disruptions and perceived shortcomings in customer interaction. Many passengers view Envoy Air as a necessary part of the American Airlines network rather than a preferred standalone carrier.
Envoy Air maintains its commitment to safety as a core principle within the American Airlines Group. As a U.S. airline, it operates under stringent Federal Aviation Administration (FAA) regulations, which apply equally to regional and major airlines.
In 2021, the FAA issued a warning to Envoy Air following investigations into nine operational safety concerns from 2019-2020. These concerns highlighted "potential lack of airmanship" and "poor piloting" among some flight crews, including incidents like failing to complete pre-flight checklists, performing slippery landings, and nearly landing on an incorrect runway. Envoy Air confirmed it was working with the FAA to develop an action plan to address these trends.
Notable incidents include:
| Route | Destination | Flights | Distance | Aircraft | Last Seen |
|---|---|---|---|---|---|
| AMA → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
454 | 312 mi | E75L | Dec 11, 2025 |
| BRO → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
379 | 484 mi | E75L | Dec 10, 2025 |
| CRP → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
364 | 356 mi | CRJ7 | Dec 11, 2025 |
| LRD → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
351 | 398 mi | E170 | Nov 15, 2025 |
| GRB → ORD |
Chicago O'Hare Intl
Chicago
|
347 | 174 mi | E170 | Dec 11, 2025 |
| TLH → MIA |
Miami Intl
Miami
|
256 | 403 mi | E75L | Dec 10, 2025 |
| ATW → ORD |
Chicago O'Hare Intl
Chicago
|
240 | 161 mi | E170 | Dec 11, 2025 |
| EYW → MIA |
Miami Intl
Miami
|
238 | 126 mi | E75L | Dec 10, 2025 |
| EVV → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
234 | 643 mi | E75L | Dec 10, 2025 |
| GPT → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
203 | 500 mi | E170 | Dec 10, 2025 |
| TRI → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
203 | 867 mi | E75L | Dec 11, 2025 |
| GNV → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
196 | 900 mi | E170 | Dec 11, 2025 |
| RAP → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
192 | 837 mi | E170 | Dec 10, 2025 |
| EVV → ORD |
Chicago O'Hare Intl
Chicago
|
176 | 273 mi | E170 | Dec 10, 2025 |
| CLD → PHX |
Phoenix Sky Harbor Intl
Phoenix
|
173 | 305 mi | E75L | Dec 10, 2025 |
| LFT → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
171 | 351 mi | E170 | Nov 2, 2025 |
| FAR → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
166 | 970 mi | E170 | Dec 10, 2025 |
| MLI → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
165 | 692 mi | E170 | Dec 11, 2025 |
| AVP → ORD |
Chicago O'Hare Intl
Chicago
|
163 | 631 mi | E170 | Dec 10, 2025 |
| HRL → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
162 | 463 mi | E170 | Dec 10, 2025 |
| FAR → ORD |
Chicago O'Hare Intl
Chicago
|
159 | 557 mi | E170 | Dec 10, 2025 |
| LIT → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
158 | 304 mi | E170 | Dec 11, 2025 |
| HHH → CLT |
Charlotte/Douglas Intl
Charlotte
|
158 | 207 mi | E170 | Dec 10, 2025 |
| FWA → DFW |
Dallas-Fort Worth Intl
Dallas-Fort Worth
|
158 | 859 mi | E170 | Dec 10, 2025 |
| PNS → MIA |
Miami Intl
Miami
|
151 | 530 mi | E170 | Dec 10, 2025 |
Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.