Envoy Air logo

Envoy Air

ICAO: ENY IATA: MQ Active as of Jan 30, 2026

Airline Statistics

711

Active Routes

21535

Flight Observations

190

Unique Destinations

200

Origin Airports

685

Avg Route Distance (mi)

4744

Longest Route (mi)

0

Domestic Routes

100

International Routes

About Envoy Air

Envoy Air (ICAO: ENY) is a prominent American regional airline, a wholly-owned subsidiary of the American Airlines Group, operating flights under the American Eagle brand.

Envoy Air Inc. was established in 1998, initially operating as American Eagle Airlines, Inc. It was formed through the merger of several smaller regional carriers, growing into one of the largest regional airlines globally. To distinguish itself from the overarching American Eagle brand, which encompasses multiple carriers providing regional services for American Airlines, the company officially rebranded as Envoy Air Inc. on April 15, 2014. Its headquarters are located in Irving, Texas, within the Dallas–Fort Worth metroplex.

The airline's main operational hubs and crew bases align with American Airlines' key hubs, including Chicago–O'Hare (ORD), Dallas/Fort Worth (DFW), Miami (MIA), and Phoenix–Sky Harbor (PHX). Envoy Air operates an exclusive fleet of Embraer regional jet aircraft, primarily the Embraer 170 (E170) and Embraer 175 (E175). The fleet is continually expanding, with a commitment to 214 aircraft (171 E175s and 43 E170s) for delivery in 2026 and 2027, transitioning to an all-Embraer E-Jet fleet in 2023.

Envoy Air provides regional flight services, serving over 160 destinations with approximately 1,000 daily flights. Its route network spans the United States, Canada, Mexico, the Caribbean, and South America, focusing on connecting smaller cities to American Airlines' mainline network. While Envoy Air is not a direct member of an airline alliance, its parent company, American Airlines, is a founding member of the Oneworld Alliance, allowing passengers to earn and redeem AAdvantage miles on Envoy flights. The airline offers a two-class cabin configuration on its E175s, typically including First Class, Main Cabin Extra, and Main Cabin, with newer aircraft featuring powerports and in-flight Wi-Fi.

Traveler Reviews

Traveler reviews for Envoy Air present a mixed, often neutral to slightly negative, sentiment, with operational consistency and customer service being recurring themes.

What Travelers Love:

  • Comfortable Aircraft: Many travelers appreciate the Embraer E175 and E170 aircraft for their comfort, describing them as nice and clean. The single seats available in First Class on these regional jets are particularly noted as a positive.
  • Seamless Connections: As a regional carrier for American Airlines, Envoy Air generally offers a smooth experience for passengers connecting to and from mainline flights.
  • Onboard Experience: Despite potential delays, the actual onboard flight experience is often described as good, with efficient flight crews.

Common Complaints:

  • Customer Service Issues: Some travelers report experiences with poor customer service and characterize certain employees as rude or inconsiderate.
  • Flight Delays and Maintenance: Delays due to weather and maintenance issues are a frequent complaint, leading to frustration, especially at major hubs where passengers expect quicker resolutions.
  • Operational Inconsistencies: There are mentions of general frustrations stemming from how regional flights are handled, with some hoping for better coordination or alternatives from mainline carriers.

Overall, the sentiment suggests that while the physical aircraft and the core flying experience are generally acceptable, traveler satisfaction is significantly impacted by operational disruptions and perceived shortcomings in customer interaction. Many passengers view Envoy Air as a necessary part of the American Airlines network rather than a preferred standalone carrier.

Safety Information

Envoy Air maintains its commitment to safety as a core principle within the American Airlines Group. As a U.S. airline, it operates under stringent Federal Aviation Administration (FAA) regulations, which apply equally to regional and major airlines.

  • Recent safety record and any notable incidents:

In 2021, the FAA issued a warning to Envoy Air following investigations into nine operational safety concerns from 2019-2020. These concerns highlighted "potential lack of airmanship" and "poor piloting" among some flight crews, including incidents like failing to complete pre-flight checklists, performing slippery landings, and nearly landing on an incorrect runway. Envoy Air confirmed it was working with the FAA to develop an action plan to address these trends.

Notable incidents include:

  • November 11, 2019: An American Eagle Flight 4125 (operated by Envoy Air) slid off a taxiway at Chicago O'Hare in icy conditions without injuries.
  • October 24, 2020: Envoy Air Flight 4194 experienced a runway excursion upon landing in Freeport, Bahamas, causing main gear damage but no injuries.
  • December 31, 2022: A ground worker at Montgomery Regional Airport was fatally injured after being ingested into the engine of an Envoy Embraer 175 (AA Flight 3408), which had one engine running due to an inoperative auxiliary power unit.
  • August 14, 2023: An Envoy E170 (AA-3788) encountered turbulence, resulting in injuries to cabin crew.
  • December 23, 2023: An Envoy E170 (AA-3808) experienced a flaps/slat failure at Chicago O'Hare.
  • November 1, 2024: An Envoy E175 (AA-4174) reported a loss of nose gear steering at Dallas/Fort Worth.
  • Regulatory certifications: Envoy Air is subject to rigorous oversight by the FAA. Its compliance with these federal aviation standards is mandatory for operation. While specific mentions of IOSA or EU safety list status were not found, FAA compliance is a primary regulatory benchmark for U.S. carriers.
  • Fleet age and maintenance reputation: Envoy Air has been actively modernizing its fleet, transitioning to an all-Embraer E-Jet (E175/E170) fleet in 2023 and continuously adding new aircraft. This indicates a relatively young and updated fleet. The company emphasizes quality in its operations and provides comprehensive training for its mechanics. While some traveler reviews mention maintenance-related delays, the airline's ongoing investment in new aircraft and training supports a strong maintenance foundation.
  • Overall safety assessment: Despite past FAA warnings regarding pilot performance, Envoy Air remains a fully certified and operational regional airline. The FAA's investigations and the airline's responses demonstrate a system of continuous oversight and corrective action. Experts generally agree that flying on U.S. commercial airlines, including regional carriers, is extremely safe due to identical regulatory and training standards across the industry.
  • Safety awards or recognitions: Envoy Air employees have received internal recognitions for their contributions to safety. In 2025, a Fleet Service Crew Chief at DFW was awarded the American Airlines Group "Safety Champion" award for exemplifying safety leadership. In 2017, a Flight Attendant was recognized with an Envoy "challenge coin" for identifying and reporting a potential fueling issue. The Indianapolis team also received a TSA award in 2016 for their collaboration and teamwork in improving security.
Compiled by AirportRoutes.com • Updated 1 month, 4 weeks ago

Route Network Map

Click on any airport to see its routes

Most Popular Routes

578 flights
E170
469 flights
E170
CRP → DFW
Corpus Christi International Airport → Dallas-Fort Worth Intl
356 miles
443 flights
E170
423 flights
E170
LRD → DFW
Laredo International Airport → Dallas-Fort Worth Intl
398 miles
351 flights
E170
323 flights
E170
ATW → ORD
Appleton International Airport → Chicago O'Hare Intl
161 miles
293 flights
E170
288 flights
E75L
HRL → DFW
Valley International Airport → Dallas-Fort Worth Intl
463 miles
256 flights
E170
GPT → DFW
Gulfport Biloxi International Airport → Dallas-Fort Worth Intl
500 miles
248 flights
E170

Top Destinations

DFW (KDFW)
Dallas-Fort Worth Intl
Dallas-Fort Worth
8691 flights
124 routes
ORD (KORD)
Chicago O'Hare Intl
Chicago
5645 flights
103 routes
MIA (KMIA)
Miami Intl
Miami
2458 flights
61 routes
PHX (KPHX)
Phoenix Sky Harbor Intl
Phoenix
1242 flights
35 routes
CLT (KCLT)
Charlotte/Douglas Intl
Charlotte
766 flights
30 routes
DCA (KDCA)
Reagan National
Washington
300 flights
25 routes
XNA (KXNA)
Northwest Arkansas Ntl
Fayetteville/Springdale/Rogers
85 flights
9 routes
LIT (KLIT)
Clinton National
Little Rock
60 flights
5 routes
CID (KCID)
The Eastern Iowa
Cedar Rapids
46 flights
4 routes
EYW (KEYW)
Key West Intl
Key West
44 flights
4 routes

Top Origin Airports

ORD (KORD)
Chicago O'Hare International Airport
Chicago
969 flights
96 routes
DFW (KDFW)
Dallas Fort Worth International Airport
Dallas-Fort Worth
808 flights
96 routes
AMA (KAMA)
Rick Husband Amarillo International Airport
Amarillo
578 flights
1 route
LIT (KLIT)
Bill & Hillary Clinton National Airport/Adams Field
Little Rock
498 flights
6 routes
ATW (KATW)
Appleton International Airport
Appleton
489 flights
3 routes
EVV (KEVV)
Evansville Regional Airport
Evansville
470 flights
2 routes
BRO (KBRO)
Brownsville South Padre Island International Airport
Brownsville
469 flights
1 route
CRP (KCRP)
Corpus Christi International Airport
Corpus Christi
443 flights
1 route
FAR (KFAR)
Hector International Airport
Fargo
428 flights
3 routes
GRB (KGRB)
Austin Straubel International Airport
Green Bay
425 flights
3 routes

Top Border Crossing Flights

DFW (KDFW)
Dallas Fort Worth International Airport
Dallas-Fort Worth, US
8691 flights
124 routes
ORD (KORD)
Chicago O'Hare International Airport
Chicago, US
5645 flights
103 routes
MIA (KMIA)
Miami International Airport
Miami, US
2458 flights
61 routes
PHX (KPHX)
Phoenix Sky Harbor International Airport
Phoenix, US
1242 flights
35 routes
CLT (KCLT)
Charlotte Douglas International Airport
Charlotte, US
766 flights
30 routes

Longest Routes

LHR → DFW
London Heathrow Airport → Dallas-Fort Worth Intl
4744 mi
LHR → MIA
London Heathrow Airport → Miami Intl
4422 mi
SFO → MIA
San Francisco International Airport → Miami Intl
2584 mi
LAX → HNL
Los Angeles International Airport → Daniel K Inouye Intl
2555 mi
MAO → FLL
Eduardo Gomes International Airport → Fort Lauderdale Intl
2422 mi

Shortest Routes

MOB → PNS
Mobile Regional Airport → Pensacola Intl
65 mi
FSM → XNA
Fort Smith Regional Airport → Northwest Arkansas Ntl
65 mi
ORD → MKE
Chicago O'Hare International Airport → Milwaukee Mitchell Intl Airport
67 mi
MKE → ORD
General Mitchell International Airport → Chicago O'Hare Intl
67 mi
CLT → GSO
Charlotte Douglas International Airport → Piedmont Triad Intl
84 mi

All Routes

711 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
AMA → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
578 312 mi E170 Jan 30, 2026
BRO → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
469 484 mi E170 Jan 29, 2026
CRP → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
443 356 mi E170 Jan 29, 2026
GRB → ORD Chicago O'Hare Intl
Chicago
423 174 mi E170 Jan 29, 2026
LRD → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
351 398 mi E170 Nov 15, 2025
TLH → MIA Miami Intl
Miami
323 403 mi E170 Jan 30, 2026
ATW → ORD Chicago O'Hare Intl
Chicago
293 161 mi E170 Jan 30, 2026
EYW → MIA Miami Intl
Miami
288 126 mi E75L Jan 30, 2026
HRL → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
256 463 mi E170 Jan 29, 2026
GPT → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
248 500 mi E170 Jan 29, 2026
TRI → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
245 867 mi E170 Jan 29, 2026
EVV → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
244 643 mi E170 Jan 3, 2026
RAP → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
243 837 mi E170 Jan 29, 2026
GNV → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
243 900 mi E170 Jan 29, 2026
EVV → ORD Chicago O'Hare Intl
Chicago
226 273 mi E170 Jan 29, 2026
CLD → PHX Phoenix Sky Harbor Intl
Phoenix
225 305 mi E170 Jan 29, 2026
HHH → CLT Charlotte/Douglas Intl
Charlotte
219 207 mi E170 Jan 29, 2026
FAR → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
210 970 mi E170 Jan 29, 2026
PNS → MIA Miami Intl
Miami
200 530 mi E170 Jan 29, 2026
FAR → ORD Chicago O'Hare Intl
Chicago
199 557 mi E170 Jan 29, 2026
MAF → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
198 309 mi E170 Jan 29, 2026
AVP → ORD Chicago O'Hare Intl
Chicago
197 631 mi E170 Jan 29, 2026
LIT → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
191 304 mi E170 Jan 30, 2026
MLI → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
190 692 mi E170 Jan 29, 2026
ECP → DFW Dallas-Fort Worth Intl
Dallas-Fort Worth
180 685 mi E170 Jan 30, 2026
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Jan 30, 2026 09:05
Coverage: Observed routes only