Shandong Airlines (ICAO: CDG) is a prominent Chinese airline with a strong regional focus and a growing international presence.
Shandong Airlines was established on March 12, 1994, and commenced operations in September of the same year. It was a founding member of the Xinxing (New Star) Aviation Alliance in September 1997, formed to enhance financial stability and deter takeovers from larger competitors. The airline is majority-owned by Air China Limited, which holds a 51% controlling stake, with additional funding from shareholders such as Shandong Hi-Speed Group Co., Ltd. and Shandong Finance Group Co., Ltd.. Its headquarters are located in the Shandong Airlines Center in Jinan, Shandong.
The airline's main operational bases and hubs include Jinan Yaoqiang International Airport (TNA), Qingdao Jiaodong International Airport (which replaced Qingdao Liuting International Airport in 2021), and Yantai Penglai International Airport (YNT). Shandong Airlines operates an extensive network with a fleet primarily composed of Boeing 737 series aircraft, including the 737-700, 737-800, and 737 MAX 8 models. As of November 2025, its fleet size is approximately 139 aircraft.
Shandong Airlines maintains a significant route network, offering over 380 domestic, international, and regional routes. It serves more than 80 major and mid-sized cities across China, with popular domestic routes connecting cities like Beijing, Shanghai, Guangzhou, Shenzhen, and Chengdu. Internationally, the airline focuses on regional Asian destinations, flying to countries such as South Korea, Thailand, Indonesia, Singapore, Japan, as well as Hong Kong (China) and Taiwan (China). While Shandong Airlines is a subsidiary of Air China and shares its Phoenix Miles frequent flyer program, it primarily operates independently and leverages its strategic partnership with Air China for broader connectivity rather than being a full Star Alliance member. The airline offers various cabin classes including Economy Class, Premium Economy, Business Class, and First Class, providing services such as in-flight entertainment, meals, web check-in, and priority boarding options.
Traveler reviews for Shandong Airlines present a mixed but generally positive picture, highlighting both strengths and areas for improvement.
What Travelers Love:
Common Complaints:
Overall, traveler sentiment suggests that while Shandong Airlines can provide an efficient and comfortable flight experience with attentive staff, particularly on newer aircraft, it sometimes struggles with communication during disruptions and offers inconsistent service quality, especially concerning ground services and catering.
Shandong Airlines maintains a strong safety reputation based on available data and recognitions.
The airline has an "impeccable safety record for 30 consecutive years". AirlineRatings.com gives Shandong Airlines a high 7/7 safety rating. This is supported by multiple safety awards from the Civil Aviation Administration of China (CAAC), including the "Golden Wild Goose Cup" and "Golden Eagle Cup" (received four times), and the "Five-Star Flight Safety Award". Shandong Airlines is also noted as the first and only airline to have received the "China Quality Award".
While the overall safety record is strong, there have been some incidents. On June 27, 2025, Shandong Airlines Flight SC4667, a Boeing 737-800, made an emergency landing in Nanjing due to an engine malfunction, which involved loud noises, vibrations, and a burning odor in the cabin. The crew handled the situation professionally, ensuring a safe landing and disembarkation. Another incident occurred on July 30, 2025, involving a nose gear steering failure on a Boeing 737-800 after landing at Xiamen. Additionally, on November 10, 2024, a parked Boeing 737 MAX 8 was struck by an airport bus at Hong Kong-Chek Lap Kok International Airport, causing minor damage to the winglet. Other past incidents include burst tires on landing in 2016 and a bird strike in 2014.
In terms of regulatory compliance, Shandong Airlines is not listed on the European Union (EU) Air Safety List (often referred to as the "EU blacklist"), which means it is permitted to operate flights into, out of, and over EU airspace. The airline's fleet primarily consists of Boeing 737 series aircraft. As of August 2022, the average age of its Boeing 737-800s was 8.9 years, while 737-700s averaged 16.9 years, and 737 MAX 8s (though grounded in China at that time) averaged 2.9 years. By January 2025, the average fleet age was approximately 12 years. The airline emphasizes its "industry-leading maintenance facilities" at its hubs to support reliability and safety.
Overall, based on its high safety ratings, numerous awards from Chinese aviation authorities, and the absence from international safety blacklists, Shandong Airlines demonstrates a robust commitment to safety and maintains a commendable safety record despite occasional incidents.
| Route | Destination | Flights | Distance | Aircraft | Last Seen |
|---|---|---|---|---|---|
| YNT → PEK |
Beijing Capital Int'l
Beijing
|
70 | 290 mi | B738 | Dec 10, 2025 |
| HSN → TAO |
Qingdao Jiaodong Int'l
Qingdao
|
48 | 464 mi | B738 | Dec 10, 2025 |
| YNT → SHA |
Shanghai Hongqiao Int'l
Shanghai
|
43 | 448 mi | B738 | Dec 10, 2025 |
| ICN → TAO |
Qingdao Jiaodong Int'l
Qingdao
|
41 | 359 mi | B738 | Dec 11, 2025 |
| HSN → XMN |
Xiamen Gaoqi Int'l
Xiamen
|
39 | 455 mi | B738 | Dec 11, 2025 |
| KWL → HAK |
Haikou Meilan Int'l
Haikou
|
38 | 366 mi | B738 | Dec 8, 2025 |
| HSN → JJN |
Quanzhou Jinjiang
Quanzhou
|
38 | 424 mi | B38M | Dec 10, 2025 |
| YNT → NKG |
Nanjing Lukou Int'l
Nanjing
|
38 | 427 mi | B738 | Dec 10, 2025 |
| HGH → TAO |
Qingdao Jiaodong Int'l
Qingdao
|
37 | 425 mi | B738 | Nov 17, 2025 |
| KHG → TNA |
Jinan Yaoqiang
Jinan
|
35 | 2227 mi | B38M | Dec 10, 2025 |
| KWL → TNA |
Jinan Yaoqiang
Jinan
|
35 | 910 mi | B738 | Dec 9, 2025 |
| JMU → YNT |
Penglai International
Yantai
|
32 | 798 mi | B738 | Oct 23, 2025 |
| KWL → CGO |
Zhengzhou Xinzheng Int'l
Zhengzhou
|
32 | 682 mi | B738 | Dec 7, 2025 |
| YNT → CAN |
Guangzhou Baiyun Int'l
Guangzhou
|
29 | 1087 mi | B738 | Dec 10, 2025 |
| YNT → TNA |
Jinan Yaoqiang
Jinan
|
25 | 214 mi | B738 | Dec 10, 2025 |
| INC → URC |
Urumqi Diwopu Int'l
Urumqi
|
25 | 1056 mi | B738 | Dec 7, 2025 |
| PEK → XMN |
Xiamen Gaoqi Int'l
Xiamen
|
25 | 1078 mi | B738 | Dec 3, 2025 |
| BAV → TYN |
Taiyuan Wusu
Taiyuan
|
24 | 240 mi | B738 | Dec 8, 2025 |
| HSN → TNA |
Jinan Yaoqiang
Jinan
|
24 | 563 mi | B38M | Dec 11, 2025 |
| YNT → CGQ |
Changchun Longjia Int'l
Changchun
|
24 | 502 mi | B738 | Nov 27, 2025 |
| CGO → XMN |
Xiamen Gaoqi Int'l
Xiamen
|
24 | 736 mi | B738 | Nov 21, 2025 |
| CKG → TAO |
Qingdao Jiaodong Int'l
Qingdao
|
23 | 904 mi | B738 | Dec 9, 2025 |
| CZX → TAO |
Qingdao Jiaodong Int'l
Qingdao
|
23 | 308 mi | B738 | Dec 2, 2025 |
| LNL → XIY |
Xi'an Xianyang Int'l
Xi'an
|
23 | 175 mi | B738 | Dec 10, 2025 |
| DYG → TNA |
Jinan Yaoqiang
Jinan
|
23 | 664 mi | B738 | Oct 18, 2025 |
Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.