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Air India

ICAO: AIC IATA: AI Active as of Jan 30, 2026

Airline Statistics

267

Active Routes

5713

Flight Observations

79

Unique Destinations

81

Origin Airports

1965

Avg Route Distance (mi)

9051

Longest Route (mi)

4

Domestic Routes

96

International Routes

About Air India

## Air India (ICAO: AIC): A Comprehensive Overview

###

Air India, the flag carrier of India, boasts a rich history dating back to its founding as Tata Airlines in 1932 by the visionary J. R. D. Tata. After India's independence, the airline was nationalized in 1953, becoming known as Air India. In a significant development, the Tata Group re-acquired Air India in January 2022, marking a return to its original ownership and embarking on a five-year transformation plan called Vihaan.AI. The airline's main operational base is at Indira Gandhi International Airport (DEL) in Delhi, with secondary hubs at Kempegowda International Airport (BLR) in Bengaluru and Chhatrapati Shivaji Maharaj International Airport (BOM) in Mumbai. Its headquarters are located in Gurugram, Haryana.

As of October/November 2025, Air India operates a fleet of approximately 189 to 198 aircraft, comprising both narrow-body and wide-body models. The fleet includes various Airbus aircraft such as the A319, A320, A320neo, A321, A321neo, and A350, alongside Boeing aircraft like the 777 and 787 Dreamliner. The airline has placed significant orders for 470 to 570 new aircraft from Airbus and Boeing, with deliveries commencing in late 2023, as part of its ambitious fleet modernization program. Air India's route network is extensive, serving 87 domestic and international destinations across 37 countries on five continents as of November 2025, including 42 domestic and 45 international routes. It maintains an expansive global presence with connections across the USA, Canada, UK, Europe, Far-East, South-East Asia, Australia, and the Gulf.

Air India is a proud member of Star Alliance, having officially joined on July 11, 2014. This membership grants its passengers access to a vast global network of over 1,300 destinations in more than 195 countries, offering seamless travel experiences, frequent flyer benefits, and access to numerous airport lounges worldwide. The airline offers four distinct cabin classes across its various fleet types: First Class, Business Class, Premium Economy Class, and Economy Class. First Class and Premium Economy are currently available on select aircraft, with a US$400 million refit program underway to upgrade the cabins of 67 legacy aircraft, aiming to enhance the overall passenger experience with modern configurations and amenities.

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Traveler Reviews

Recent traveler reviews for Air India present a mixed bag of experiences, reflecting the airline's ongoing transformation under the Tata Group.

What Travelers Love:

  • Good Food: Many travelers appreciate the complimentary meals offered on Air India flights, particularly the selection of continental and Indian cuisine on international routes.
  • Ample Legroom (on older planes): Some passengers have noted that older aircraft in Air India's fleet provided generous legroom in Economy class.
  • Positive Transformation Outlook: Several reviews express a hopeful sentiment regarding the improvements expected and observed since the Tata Group re-acquired the airline, with some experiencing better service and on-time performance.

Common Complaints:

  • Baggage Mishandling: A recurring issue involves baggage delays, loss, and the airline's perceived lack of responsibility in resolving such incidents, sometimes requiring passengers to pay for delivery.
  • Inconsistent Cabin Crew Service: Travelers frequently report issues with cabin crew attitude, citing a lack of warmth, unhelpful responses to requests, and a general lack of attentiveness.
  • Ageing Fleet and Maintenance Issues: Many passengers lament the condition of older aircraft, highlighting broken seats, non-functional in-flight entertainment systems, and poorly maintained lavatories.
  • Flight Delays and Cancellations: Complaints often mention significant and poorly communicated flight delays or cancellations, with passengers sometimes denied boarding even when a flight is delayed.
  • Poor Communication and Refund Process: Travelers have reported a lack of responsiveness to complaints, unfulfilled promises of refunds for service issues, and denied upgrade opportunities even when offering to pay.

Overall Sentiment Summary:

The overall sentiment from travelers regarding Air India is mixed. While there are positive aspects such as catering and the anticipation of improvements post-privatization, significant concerns persist regarding operational inconsistencies, particularly with baggage handling, customer service, and the condition of older aircraft. The airline's current period appears to be one of transition, with efforts to modernize being recognized, yet still contending with legacy issues.

###

Safety Information

Air India's safety record has recently come under scrutiny following a notable incident.

  • Recent Safety Record and Notable Incidents: On June 12, 2025, Air India Flight 171, a Boeing 787 Dreamliner, tragically crashed shortly after takeoff from Ahmedabad, resulting in the deaths of 241 people on board and 19 on the ground. This incident marked the first fatal crash involving a Boeing 787. In the six months leading up to July 2025, Air India reportedly received 13 notices for multiple safety violations and incidents, including an A321 power unit fire, a flight veering off the runway, and an aborted takeoff. The Indian government has since initiated direct meetings with Air India's management, urging better oversight on safety and engineering.
  • Regulatory Certifications: While specific mention of IOSA certification in recent searches is not prominent, Air India's ongoing refurbishment program for its Boeing 787 fleet is subject to approvals from global regulators, including the Federal Aviation Administration (FAA) and the European Union Aviation Safety Agency (EASA). In 2015, Air India received the IATA environmental assessment certificate (IEnvA) for adopting IATA international standards and best practices, being the first Indian airline to do so. AirlineRatings.com indicates that Air India has "Passed" its audits (1/1).
  • Fleet Age and Maintenance Reputation: A significant portion of Air India's operational fleet is aging; as of early 2025, over a third (37%) of its aircraft were more than 10 years old, with 43 planes exceeding 15 years and 27 in the 10-15 year range. The Boeing 787-8 Dreamliner involved in the June 2025 crash was 11.5 years old. The airline faces persistent challenges with seat maintenance, with an average of 250 passenger seats developing faults monthly due to a scarcity of spare parts for older aircraft, some of which are 15 to 20 years old. To address these issues, Air India launched a US$400 million refit program in September 2024 to revamp 67 legacy aircraft, with upgrades for narrow-body aircraft expected by September 2025, followed by wide-body Boeing aircraft.
  • Overall Safety Assessment: Based on available data, AirlineRatings.com currently assigns Air India a safety rating of 3/7. The June 2025 fatal crash contributed to Air India failing the "Fatality Free" category in this assessment. The airline is under increased scrutiny from regulatory bodies, emphasizing the need for robust safety and engineering oversight as it undergoes its modernization efforts.
  • Safety Awards or Recognitions: Air India received the National Environment Health and Safety Award in 2015 for its efforts in reducing carbon emissions and was awarded the IATA environmental assessment certificate (IEnvA) in the same year. More recently, in September 2025, Air India was recognized as the "Most Improved Airline" at the APEX Awards, an acknowledgment of its broader operational enhancements, though not directly a safety award. Other recent awards have focused on design, service, and hospitality.
Compiled by AirportRoutes.com • Updated 2 months ago

Route Network Map

Click on any airport to see its routes

Most Popular Routes

227 flights
A321
174 flights
A320
DEL → BOM
Indira Gandhi International Airport → Chatrapati Shivaji Int'l
708 miles
146 flights
A20N
140 flights
A20N
119 flights
A20N
GOI → BOM
Dabolim Airport → Chatrapati Shivaji Int'l
264 miles
108 flights
A20N
TRV → BOM
Thiruvananthapuram International Airport → Chatrapati Shivaji Int'l
782 miles
100 flights
A321
PNQ → DEL
Pune International Airport → Indira Gandhi Int'l
719 miles
98 flights
A20N
89 flights
A320
89 flights
A320

Top Destinations

DEL (VIDP)
Indira Gandhi Int'l
New Delhi
2146 flights
71 routes
BOM (VABB)
Chatrapati Shivaji Int'l
Mumbai
1369 flights
44 routes
BLR (VOBL)
Bengaluru Int'l
Bangalore
196 flights
8 routes
CCU (VECC)
Netaji Subhash Chandra Bose Int'l
Kolkata (Calcutta)
142 flights
4 routes
HYD (VOHS)
Rajiv Gandhi Int'l
Hyderabad
139 flights
5 routes
COK (VOCI)
Cochin Int'l (Kochi Int'l)
Kochi / Nedumbassery
135 flights
3 routes
AMD (VAAH)
Sardar Vallabhbhai Patel Int'l (Ahmedabad)
Ahmedabad
128 flights
5 routes
MAA (VOMM)
Chennai Int'l
Chennai / Madras
109 flights
7 routes
LHR (EGLL)
London Heathrow
London
68 flights
3 routes
ATQ (VIAR)
Sri Guru Ram Dass Jee International Airport
Amritsar
65 flights
4 routes

Top Origin Airports

DEL (VIDP)
Indira Gandhi International Airport
New Delhi
1332 flights
66 routes
BOM (VABB)
Chhatrapati Shivaji International Airport
Mumbai
884 flights
43 routes
ATQ (VIAR)
Sri Guru Ram Dass Jee International Airport
Amritsar
319 flights
4 routes
TRV (VOTV)
Thiruvananthapuram International Airport
Thiruvananthapuram
240 flights
2 routes
AMD (VAAH)
Sardar Vallabh Bhai Patel International Airport
Ahmedabad
225 flights
5 routes
CCU (VECC)
Netaji Subhash Chandra Bose International Airport
Kolkata
149 flights
4 routes
GOI (VOGO)
Dabolim Airport
Vasco da Gama
146 flights
2 routes
DXB (OMDB)
Dubai International Airport
Dubai
140 flights
5 routes
CJB (VOCB)
Coimbatore International Airport
Coimbatore
137 flights
2 routes
IXC (VICG)
Chandigarh International Airport
Chandigarh
122 flights
4 routes

Top Border Crossing Flights

DEL (VIDP)
Indira Gandhi International Airport
New Delhi, IN
2146 flights
71 routes
BOM (VABB)
Chhatrapati Shivaji International Airport
Mumbai, IN
1369 flights
44 routes
BLR (VOBL)
Kempegowda International Airport Bengaluru
Bangalore, IN
196 flights
8 routes
CCU (VECC)
Netaji Subhash Chandra Bose International Airport
Kolkata (Calcutta), IN
142 flights
4 routes
HYD (VOHS)
Rajiv Gandhi International Airport
Hyderabad, IN
139 flights
5 routes
COK (VOCI)
Cochin International Airport
Kochi / Nedumbassery, IN
135 flights
3 routes
AMD (VAAH)
Sardar Vallabh Bhai Patel International Airport
Ahmedabad, IN
128 flights
5 routes
MAA (VOMM)
Chennai International Airport
Chennai / Madras, IN
109 flights
7 routes

Longest Routes

SFO → DEL
San Francisco International Airport → Indira Gandhi Int'l
9051 mi
DEL → YVR
Indira Gandhi International Airport → Vancouver Int'l
8735 mi
BOM → SFO
Chhatrapati Shivaji International Airport → San Francisco Int'l
8451 mi
EWR → BOM
Newark Liberty International Airport → Chatrapati Shivaji Int'l
8070 mi
YYZ → DEL
Toronto Lester B. Pearson International Airport → Indira Gandhi Int'l
8021 mi

Shortest Routes

DEL → DED
Indira Gandhi International Airport → Jolly Grant
130 mi
DED → DEL
Dehradun Jolly Grant Airport → Indira Gandhi Int'l
130 mi
DEL → JAI
Indira Gandhi International Airport → Jaipur (Sanganer)
144 mi
JAI → DEL
Jaipur International Airport → Indira Gandhi Int'l
144 mi
IXC → DEL
Chandigarh International Airport → Indira Gandhi Int'l
147 mi

All Routes

267 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
ATQ → DEL Indira Gandhi Int'l
New Delhi
227 257 mi A321 Jan 29, 2026
BOM → DEL Indira Gandhi Int'l
New Delhi
174 708 mi A320 Jan 30, 2026
DEL → BOM Chatrapati Shivaji Int'l
Mumbai
146 708 mi A20N Jan 28, 2026
TRV → DEL Indira Gandhi Int'l
New Delhi
140 1389 mi A20N Jan 30, 2026
AMD → DEL Indira Gandhi Int'l
New Delhi
119 471 mi A20N Jan 30, 2026
GOI → BOM Chatrapati Shivaji Int'l
Mumbai
108 264 mi A20N Jan 30, 2026
TRV → BOM Chatrapati Shivaji Int'l
Mumbai
100 782 mi A321 Jan 29, 2026
PNQ → DEL Indira Gandhi Int'l
New Delhi
98 719 mi A20N Jan 30, 2026
DEL → BLR Bengaluru Int'l
Bangalore
89 1063 mi A320 Jan 29, 2026
AMD → BOM Chatrapati Shivaji Int'l
Mumbai
89 276 mi A320 Jan 30, 2026
JAI → BOM Chatrapati Shivaji Int'l
Mumbai
88 567 mi A321 Jan 29, 2026
BOM → BLR Bengaluru Int'l
Bangalore
87 518 mi A20N Jan 15, 2026
CCU → DEL Indira Gandhi Int'l
New Delhi
84 817 mi A20N Jan 27, 2026
DEL → CCU Netaji Subhash Chandra Bose Int'l
Kolkata (Calcutta)
79 817 mi A20N Jan 29, 2026
BOM → COK Cochin Int'l (Kochi Int'l)
Kochi / Nedumbassery
77 662 mi A20N Jan 29, 2026
IDR → DEL Indira Gandhi Int'l
New Delhi
76 412 mi A20N Jan 30, 2026
SXR → DEL Indira Gandhi Int'l
New Delhi
75 399 mi A20N Jan 28, 2026
CJB → BOM Chatrapati Shivaji Int'l
Mumbai
73 623 mi A321 Jan 30, 2026
MRU → BOM Chatrapati Shivaji Int'l
Mumbai
69 2920 mi A321 Jan 30, 2026
IXC → DEL Indira Gandhi Int'l
New Delhi
69 147 mi A20N Jan 30, 2026
VGA → DEL Indira Gandhi Int'l
New Delhi
65 865 mi A20N Jan 28, 2026
ATQ → BOM Chatrapati Shivaji Int'l
Mumbai
64 881 mi A320 Jan 29, 2026
CJB → DEL Indira Gandhi Int'l
New Delhi
64 1541 mi A321 Jan 28, 2026
LKO → DEL Indira Gandhi Int'l
New Delhi
64 264 mi A20N Jan 29, 2026
DXB → BOM Chatrapati Shivaji Int'l
Mumbai
63 1198 mi B788 Jan 30, 2026
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Jan 30, 2026 20:00
Coverage: Observed routes only